United Kingdom
Review of Smart Currency Exchange
Reply from Smart Currency Exchange
Hi Edward,
We appreciate you taking the time to share your experience with us. Great to hear you were happy with the service.
We look forward to helping you again in the future.
Best regards,
The Smart Currency Exchange Team
Review of Blinds2Go
Review of Toolstation
Always excellant treatment and have what I need in stock in nearby Toolstation stores
Reply from Toolstation
We appreciate your kind words and are thrilled to hear about your positive experiences with our stores. We strive to provide excellent customer service and ensure our stores are well-stocked with the products you need. Thank you for your continued support. Kind regards, Lorna
Review of Jet2holidays
Everything went fine with flights except no gluten free
meals for my wife on both outward and return flights from Bristol to Malta, although we had requested them and paid for them in advance when booking the Jet2 holiday.
Addendum: if Jet2 can influence the Bristol Airport Management in a positive way we would be grateful. Their organization is hopeless, such long walks inside and no clear directions outside to the pick up point, having to walk through a multi-story car park on route. The airport treat people like sheep.
Review of Saga Holidays
Reply from Saga Holidays
Hi Edward,
Thanks for your great feedback.
Our agents work hard to ensure that the booking process is an exciting part of the holiday experience and we're delighted to hear that everything has run smoothly for you.
We do hope you have a great holiday.
Best Wishes,
Saga Travel
Review of Mercury Holidays
Straight-forward booking experience and speedy email confirmation.
Reply from Mercury Holidays
Dear Edward Atkins
It is good to know you found the booking experience straight forward, we do appreciate your comments and thank you for taking the time
We hope you have a great holiday
Kind regards
Sophie at Mercury Holidays
Review of Toolstation
Always had had excellent and pleasant staff service from Toolstation, Even on the occasion when I inadvertently left one item of purchase on the Toolstation counter (my fault completely). I telephoned on arrival home after discovering my foolish mistake and without hesitation Toolstation staff arranged for the item to be delivered free of charge.
EA
Review of AllClear Travel Insurance
Solved our problem of getting two-weeks insurance cover for our 11-year old granddaughter, who is joining us on a visit to France during the school holidays, in a straightforward manner.
Review of metals4U
Choosing Tuffnells for the delivery sevice is not one of you best decisions. I know, the UK as a whole knows, in advance, that deliveries approaching Christmas are more difficult; in no way shouild that be excuse for Tuffnells to send an e-mail to the client at 6.59am on one morning (Dec 16) stating that the consigment was already at Bristol and that local delivery will be made the following day (Dec 17th), then sending a second e-mail at 17.45 on that supposed delivery day (Dec 17th) that delivery had "failed "(no further explanation) and that delivery would be made next day (Dec 18th). Thus one complete day wasted by client waiting in vain.
Only when client took the trouble to contact Tuffnells at Bristol directly by telephone, after 1400h on Dec 18th did they behave responsibly and deliver within the following hour.
No apology for the incovenence and waste of valuable time for the client as yet received.
Metals4reputation, for which you should be proud, has to be attenuated
by clients if also the delivery service is not up to reasonable standard.