Being able to lock in a rate with Smart Currency Exchange took the unpredictability out of the sale of my house in France. Matthew Lane-Miller and his team were always readily available to give sound... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Heard about Smart Currency from Beau Villages and found them to be totally reliable and our house sale transfer of funds went ahead without any problems. Many thanks, especially to Rhys after his we... See more
Company replied
The service we have received from Matt in the process of selling our French houses and bringing the funds back to a UK account has been efficient and exemplary. Matt talked us through each step, kept... See more
Company replied
I recently used Smart Currency to transfer money from Australia back to the UK. I dealt with Danny Cook and honestly couldn’t ask for more. Through an introductory phone call Danny explained the... See more
Company replied
Company details
- #18 of 32 best companies in Currency exchange service
- #15 of 47 best companies in Money transfer service
- #65 of 168 best companies in Non-bank financial service
- #12 of 59 best companies in Payment service
About Smart Currency Exchange
Written by the company
Get a free quote
Foreign exchange doesn’t have to be a hassle or a risk. Smart Currency make money transfers simple. Whatever your reason for sending money overseas, we will help you to take control of your currency transfers.
Trusted by over 50,000 customers to transfer more than £12 billion overseas - our currency experts are on hand to support you.
Smart Currency Exchange helps individuals and people transfer money overseas with confidence, clarity and control.
Whether you’re buying a property overseas, emigrating, managing regular payments or simply moving money between international bank accounts, we’re here to guide you every step of the way. Our experienced currency specialists take the time to understand your situation and help you make informed decisions, rather than leaving things to chance.
Our mission is simple: to help you reduce the risk that comes with currency fluctuations. Recent global events have seen currencies move by as much as 10% per-year, so transferring at the wrong time can lead to a significant impact on the amount you receive.
We provide practical tools and expert support to help you plan ahead and protect your budget.
Clients use us for a wide range of needs, including:
- Overseas property purchases
- Emigration and relocation
- Regular international payments such as pensions or mortgages
- Business transactions and supplier payments
We offer a range of services designed to give you greater control, including the ability to fix an exchange rate in advance, set up regular payment plans and receive market guidance to help you time your transfers more effectively.
With Smart Currency Exchange, you’re not just making a transfer - you’re making a well-informed decision with the support of a dedicated expert.
Contact info
1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
- 020 7898 0541
- info@smartcurrencyexchange.com
- www.smartcurrencyexchange.com
Quick, easy and secure money transfers
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had Hugo help me out with my…
I had Hugo help me out with my transaction and found him and the company extremely helpful with any questions I had. Staff were very patient explaining the process through to me. I did find the website a bit confusing to navigate through but was soon explained after I asked for some help.
21 July 2026
Unprompted review
Very satisfied with the service and…
Very satisfied with the service and speed that my requests were dealt with.
My main contact was with Hugo who was professional, efficient and friendly.
Would certainly recommend
17 July 2026
Unprompted review
Very simple and straight forward…
Very simple and straight forward process. Well mapped and easily understandable
My account manager - Rory Halloran - was very helpful and hands on
I would certainly recommend this company.
20 July 2026
Great experience with Smart Currency…
Great experience with Smart Currency Exchange moving GBP to the EUR zone. Very efficient, fast, reliable and clear. I will definitely be back and recommend to anyone in need of such service.
17 July 2026
Unprompted review
Reply from Smart Currency Exchange
Hi Geoffroy,
Thank you for your positive feedback. We are so pleased to hear you had a good experience when using us!
If you do think of someone who would benefit from our service, please refer them through our scheme: smartcurrencyexchange.com/tp-refer
Thanks again, and we hope to speak again soon.
Best regards,
The Smart Currency Exchange Team
Fast
Fast, professional, explanatory. I will repeat with them. Rory was very great, and he helped me in each step!
16 July 2026
Reply from Smart Currency Exchange
Hi Coral,
We appreciate your kind words and the time you took to share your experience. We'll be sure to pass your comments on to Rory.
Should you have any more questions please don't hesitate to reach out. We look forward to working with you again in the future.
Best regards,
The Smart Currency Exchange Team
Jessica and Hugo were friendly and…
Jessica and Hugo were friendly and helpful and the money arrived promptly.
16 July 2026
Reply from Smart Currency Exchange
Hi Hazel,
Thank you so much for taking the time to leave this lovely review. We're delighted to hear you were happy with the service our team were able to offer!
We look forward to speaking again soon.
Best regards,
The Smart Currency Exchange Team
Reply from Smart Currency Exchange
Hi,
Thank you for taking the time to leave your review of the service you received. We're really pleased to hear you found it easy to make a transfer.
We look forward to helping with your next transfer soon.
Best regards,
The Smart Currency Exchange Team
Efficient friendly clear helpfull
Efficient friendly clear helpfull
Great doing business with Matt
25 June 2026
Reply from Smart Currency Exchange
Hi Mr. Studer,
Thank you for your positive feedback. We were so pleased to hear that Matt was able to look after you.
If you know someone who could use our help, remember to refer them through our scheme: smartcurrencyexchange.com/tp-refer
Thanks again, and we hope to speak again soon.
Best regards,
The Smart Currency Exchange Team
Fast transfers - Great rates
Used Smart Currency for my EUR to USDollar transfer. The setup was quick, rates were better than my bank, and the money landed exactly when they said. Support team replied fast when I had a question about my details. No hidden fees either. Would use them again without hesitating.
23 June 2026
Reply from Smart Currency Exchange
Hi Evelyn,
We appreciate your kind words and the time you took to share your experience. We are so pleased you were happy with the service.
Should you have any more questions please don't hesitate to reach out and we look forward to working with you again in the future.
Best regards,
The Smart Currency Exchange Team
Reply from Smart Currency Exchange
Hi Yvonne,
We're so pleased you had a good experience with our team and service.
Thank you for taking the time to leave your review, and we look forward to helping you again soon.
Best regards,
The Smart Currency Exchange Team
Smooth efficient service…
Transferring large sums is nerve racking, good clear communications make the process much less stressful . My account manager Matt has made himself available for any issues and I would not hestitate to recommend
11 June 2026
Reply from Smart Currency Exchange
Hi David,
Thank you for your kind feedback.
We do understand how daunting it can be when dealing with such amounts. We're so pleased to hear you were happy with your experience with our service and with Matt.
If you think of someone to recommend us to, you can refer them here: smartcurrencyexchange.com/tp-refer
Thanks again, and we look forward to helping again soon.
Best regards,
The Smart Currency Exchange Team
Its was great to have money in…
Its was great to have money in receiving bank on same day
15 June 2026
Reply from Smart Currency Exchange
Hi Maria,
We’re delighted to hear that you were happy with the speed of service. We hope to be able to help with all of your future transfers with the same service.
Thank you again, and we hope to speak with you soon!
Best regards,
The Smart Currency Exchange Team
amazing experience
We had an amazing experience from start to finish
We were always aware of progress every step of the way. Matt was exceptional and I would recommend this service to anyone
12 June 2026
Unprompted review
Reply from Smart Currency Exchange
Hi Rachel,
Thank you for taking the time to leave your review of the service provided by Matt. We'll be sure to pass on your kind words.
If you think of anyone to recommend us to, refer them via our referral scheme here: smartcurrencyexchange.com/tp-refer
We look forward to helping you again soon!
Best regards,
The Smart Currency Exchange Team
My account manager was very helpful…
My account manager was very helpful talking me through the process of setting up my account and the forwarding money process
12 June 2026
Reply from Smart Currency Exchange
Hi,
Thank you for your positive feedback. We were so pleased to hear that you have a good experience in making a transfer with us.
We hope to be able to help with your next transfer soon.
Best regards,
The Smart Currency Exchange Team
Excellent Service
Excellent experience working with Danny Cook who assisted me with a transaction from the Caribbean. Very reliable and professional company. Fast response time and great seamless communication. Would definitely recommend and use this service again. Thank you!
10 June 2026
Unprompted review
Reply from Smart Currency Exchange
Hi Emmanuel,
Thank you for taking the time to leave your review of the service provided by Danny.
We're so pleased to hear everything went well and you were happy with the service.
If you think of someone to recommend us to, you can don’t refer them via our referral scheme: smartcurrencyexchange.com/tp-refer
We look forward to your next transfer!
Best regards,
The Smart Currency Exchange Team
Very helpful all the way /made…
Very helpful all the way /made everything very easy at my end Thk you
9 June 2026
Reply from Smart Currency Exchange
Hi Barry,
Thank you for your positive feedback. We were so pleased everything went smoothly with your transfer.
If you know someone who could use our help, you can refer and earn through our refer-a-friend scheme: smartcurrencyexchange.com/tp-refer
Thanks again, and we hope to speak again soon.
Best regards,
The Smart Currency Exchange Team
Reply from Smart Currency Exchange
Hi,
We're so pleased you had a good experience with our service, and with Rhys. We'll be sure to pass on your kind words.
We look forward to helping with your next transfer soon.
Best regards,
The Smart Currency Exchange Team
First experience made easy
Just recently done my first money transaction through Smart currency, my account manager,
Danny was amazing as I am new to it all, he answered all my questions and made the whole process very simple. Highly recommend these guys
3 June 2026
Unprompted review
Reply from Smart Currency Exchange
Hi Russell,
We’re delighted to hear that you were happy with our service, and had a good experience with Danny.
We look forward to assisting with your future transfers.
Thank you again, and we hope to speak with you soon!
Best regards,
The Smart Currency Exchange Team
It took a while for me fund my account…
It took a while for me fund my account due to Spanish red tape but all the time Smart Currency personnel checked in with me to get updates. When eventually I was able to fund my account transferring money to UK took place on the day of my request seamlessly and at a fair rate of exchange. Thank you.
1 June 2026
Reply from Smart Currency Exchange
Hi Bryn,
Thank you for taking the time to leave your review of our service.
We're glad to hear we were able to help get your transfers over the line quickly and efficiently once everything had been worked out. We know how the banking systems can be!
If you know someone who might be interested in our services, don’t hesitate to refer them via our referral scheme: smartcurrencyexchange.com/tp-refer
We look forward to helping you again soon.
Best regards,
The Smart Currency Exchange Team
everything straightforward
21 May 2026
Reply from Smart Currency Exchange
Hi Edward,
We appreciate you taking the time to share your experience with us. Great to hear you were happy with the service.
We look forward to helping you again in the future.
Best regards,
The Smart Currency Exchange Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.