FR

Francesca

United Kingdom

Reviews

Review of Owen the Locksmith


Rated 5 out of 5 stars

Excellent service

Excellent service. Sorted our patio door lock swiftly. Very happy and would definitely recommend. Thank you.

7 July 2026
Unprompted review

Reply from Owen the Locksmith

Hi Francesca,

Thank you for taking the time to leave a review, it’s really appreciated.

If you ever need any assistance in the future then please don’t hesitate to call.

All the best

Owen the Locksmith

Review of Crumb


Rated 1 out of 5 stars

Very misleading set up process

Very misleading process. I received the tag then followed the set up instructions. No mention of a monthly subscription anywhere, yet when you click activate all of a sudden you have been automatically opted in to Premium subscription and the first £4.95 has been taken from your credit card. There was no information beforehand and no moment where you are asked if you want this or not. I feel I was tricked into paying for something I neither wanted nor agreed to. I do not recommend.

27 March 2026
Unprompted review

Reply from Crumb

Hi Francesca, thank you for your feedback and for sending us the additional details we requested. One of our Customer Support Managers has now been in contact with you to resolve this issue and any costs have been refunded back to you. If you do have any further questions, at any time, please don't hesitate to contact us at - support@crumb.pet - with Kind Regards, The Crumb Team.

Review of Weldricks Pharmacy


Rated 1 out of 5 stars

Poor communication, slow delivery

One star for the good price but that’s it. Dreadful customer service, I have emailed twice to chase up my order, no reply. Bearing in mind this is medication I’ve ordered, I really need delivery to be quicker. Other online pharmacies have always dispatched by return. I will wait for this order to arrive but I’m afraid I won’t use Weldrick’s again.

14 February 2026
Unprompted review

Reply from Weldricks Pharmacy

Dear Francesca,

Thank you for taking the time to leave your review. Please accept this message as an acknowledgment that I have noted your feedback. When our customer service team returns to work, we will review the full details of your order and provide a full and informed response to you.

​Yours sincerely,
Shirley

Dear Francesca
Thank you for leaving your review. I’m very sorry to hear that you feel our customer service has been poor.
As our service levels are currently on target overall, I asked my IT colleagues to investigate what has happened in your case. Unfortunately, the emails you sent confirming you had placed an order, along with your follow up message on Friday, were incorrectly routed into our spam folder.
The security controls that help protect our website were, on this occasion, overly aggressive. I sincerely apologise for the inconvenience this caused. Our IT team has now whitelisted your email address so your messages should not be intercepted again.
I am also very sorry for the delay you have experienced with your recent order. I completely understand that when it comes to your pet’s health, any wait for medication can be worrying and I appreciate your patience.
At the moment we are operating at the maximum timescales stated on our website for dispensing and dispatch. This is due to our transition into our recently extended veterinary dispensing facility here in Doncaster. The move is designed to improve our delivery timeframes, but while we adjust staffing roles and complete some training, some orders are taking the full stated processing time.
Please be assured that our clinical team is prioritising prescriptions as we stabilise the transition and return to our usual timescales. Your order has now been dispensed and is being dispatched today.
We genuinely value your support of our local, family owned pharmacy business and we are committed to ensuring this new facility delivers the efficiency, service and savings your pets deserve going forward.
Yours sincerely,
Shirley

Review of ATG Tickets


Rated 5 out of 5 stars

Last minute booking amendment

I contacted ATG to ask if I could make a late amendment to my booking, as it was too late to do this online. The first lady I spoke to (Chloe?) was really understanding and promised to contact the theatre for me and get back to me that afternoon. I received an email reply within a couple of hours, then I called back and spoke to Eve who was then able to go ahead and exchange my tickets for an alternative date. She was so friendly and helpful and completed the amendment perfectly. It had taken quite a while to get through to ATG both times but honestly it was worth the wait, they were so accommodating, I would definitely feel confident using them again.

14 January 2026
Unprompted review

Reply from ATG Tickets

Hello Francesca,

We're happy to hear that you had such a positive experience! We appreciate you sharing your experience regarding the amendment to your booking. It's great to know our team was so helpful and accommodating. We are grateful for your feedback.

Kind regards,
Patrick - ATG Tickets

Review of Vivimari


Rated 1 out of 5 stars

Disappointing experience

I ordered a poncho, it took quite a while to arrive. Unfortunately I found it to be enormous and although the quality was ok I certainly didn’t think it was worth the price. Decided to return it - the process was overly complicated and extremely slow, I had to chase up by email three times before I received a refund. The original postage plus return was charged at £9 so all in all it was an expensive and disappointing experience. Absolutely would not order from them again.

9 October 2025
Unprompted review

Review of Very

Review of Yacht Getaways


Rated 5 out of 5 stars

The perfect trip .…

We’ve just returned from the most fantastic Yacht Getaways holiday. A week sailing from Dubrovnik to Split being looked after by the amazing CiCi and Ana. We were so lucky to have such a great crew plus the most fun and friendly travel mates we could have hoped for! The boat was beautiful, clean and comfortable and Ana encouraged everyone who wanted to get involved sailing/driving the boat. CiCi was a brilliant host and an incredible cook - she whipped up delicious meals and drinks for us all and always made sure I had a vegan option too! Both Ana and CiCi made sure we had a brilliant week with help and recommendations on what to do at each stop. I can’t thank them enough and wholeheartedly recommend this holiday to everyone!

6 July 2024
Unprompted review

Reply from Yacht Getaways

Hi Francesca,

Thank you for the fantastic review! We’re thrilled to hear you had such a memorable Yacht Getaways holiday with CiCi and Ana. It’s wonderful that you enjoyed the boat, the delicious meals, and learning the ropes of sailing! Our crew are at the heart of what we do here at Yacht Getaways and we’re delighted they helped make your trip so special. We hope to see you again for another great adventure!

Review of Todd Doors


Rated 5 out of 5 stars

Would be happy to use them again!

Having looked on the website I ended up ordering doors over the phone. The lady was very friendly and helpful. Delivery today by a very nice driver called Mike, he was really careful bringing the doors in and leaving them in the room I wanted. Overall a very good service. Thank you.

30 March 2022
Unprompted review

Reply from Todd Doors

That's great feedback for the team, I will make sure they all see it.
Thank you for taking the time to post your positive comments, I hope you are delighted with the doors once they are installed.

Review of Knobbles and Bobbles


Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful, dealt with a slight issue with one of the drawer handles by immediately sending out a replacement. Would definitely use them again.

14 March 2022

Review of Everest reviews – windows, doors & more | Everest.co.uk


Rated 5 out of 5 stars

Top Quality

We chose Everest to do all the windows and patio doors in our house as we had used them some years ago and knew that they provided a quality product and service. This time has been just as good from the initial sales visit to the surveyor and then the fitters. There were a couple of delays due to covid but each time the communication was good. The price is slightly higher than other firms however the peace of mind knowing that you have the best windows and also the fact that we can contact Everest if there are any problems and they will just come back and sort them out. They genuinely seem to care that you are happy with the outcome.

17 December 2021

Reply from Everest reviews – windows, doors & more | Everest.co.uk

Hello Francesca, Thank you for taking the time to leave us such a lovely review, we really appreciate yout feedback and it is nice to hear that you are delighted with the new Windows that we recently installed for you along with the service that you received from us.

Review of Emma Sleep UK


Rated 5 out of 5 stars

Absolutely love my new mattress!

Absolutely love my new mattress! It arrived neatly packed in a box, easy to unpack and unroll, it puffed up quickly and there wasn’t too much of a new mattress smell. It’s really, really comfortable, nice and firm if you want to sit on the edge of the bed and then just the right amount of support when you lie down to sleep. I’ve slept really well ever since it arrived. Highly recommend!

30 April 2020
Unprompted review

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Excellent service and excellent product!

This is the second time we've bought from Cex/WeBuy. Both iPod and iPhone arrived very quickly, both in very good condition, working perfectly. Really pleased and will definitely use Cex again! Thank you!

5 December 2016
Unprompted review

Review of Feel Good Contacts

Review of hoppa


Rated 5 out of 5 stars

Brilliant Service!

I was slightly worried after reading some negative reviews about the Resorthoppa service - but everything we booked went completely smoothly and I would definitely use them again.

24 August 2014
Unprompted review

Review of Quidco


Rated 4 out of 5 stars

Money for nothing!

It's always worth checking Quidco when you're shopping online - all the bits of cash back really add up through the year, especially when you buy insurance or make large purchases. Also, the Quidco team answer any queries really quickly.

29 August 2013
Unprompted review

Reply from Quidco

Hi Francesca,

Thank you kindly for your review.

You're certainly correct that the bits of cashback adds up, you can quite often be surprised about how much you have earned!

Best wishes,
Quidco