Do not use this company
Do not use this company! There are other online badminton retailers. I ordered a badminton racket with a restring and they sent out an unstrung racket. Now, mistakes happen, I understand that, but if you make a mistake you have to fix it. Customer service is woeful, they are trying to make me pay to return the incorrect item. You can't call them, they won't call you and they only make one response per day to online communications. Please someone from BadmintonHQ - help me get this sorted, I'm so disappointed with you.