Steve Loraine

We were about to face a 100% increase in home and contents insurance across two years. No reason. No apology, just ripping off people. At very short notice I went online, found Admiral and within 10 minutes had both buildings and contents covered at a saving of several hundred pounds. Not quite as comprehensive a level of cover but definitely good enough.

Five star as ever for Home Serve. I don’t like the AI bot controlling the process; I prefer human contact. But, I received a convenient appointment quickly. The operative arrived on time and had the parts required. A fast repair. Top quality.

Using both on-line and telephone services, heled us to make an urgent appointment to fix a major drain issue. Whilst having to wait in between 08.00 - 18.00 seems an excessive time slot, we managed. The operative was very helpful in providing two time updates, which allowed us to get on with other matters until he arrived. The job itself took a good chunk of time and he professionally fixed a significant drainage issue, which whilst in our system, was not caused by us. This allows us to speak with neighbours about avoiding the problem again. Overall, another good example of why the Homeserve offer is good value for money.

Used the Sleeper north and southbound over a long weekend. We took bikes and pre-booked them, which is essential. Whilst the journey is long, it’s comfortable enough. I rarely sleep though overnight on these trains, whether in a cabin or seated sleeper. Many other people seemed to sleep quite well, so it is possible! At-seat service was good although limited on the return journey for some reason. It’s not cheap so you could bring what you need on board. Overall, for the convenience of avoiding a 10-12 hour drive to Inverness and despite sleeping little, it’s a good deal.

They have had a pair of my Garmin pedals for a paid-for-service since January 2025. I doubt I will ever see those pedals again. I doubt Bob Tobin was trading throughout the past few months solvently, which is not legal and certainly not honest. Sadly, no amount of attempts to communicate with him led to the courtesy of a response.

If I could give zero stars, I would. Super fast at taking your money. Then the delays start. The sub-contractors they use only pick up parts from their supervisors two days a week. Their supervisors only pick up parts one day a week. Delay after delay. And then the technician turns up with the wrong part. After spending over £200 I gave up, purchased a new oven and fitted it myself. The kicker? A year later Go Assist have just tried to fraudulently set up a 69.99 p/m direct debit on my credit card. My bank caught it. But that is fraud. Incredible

Great choice
Easy Order
Fast delivery
Low waste packaging
Fabulous Pro-deals

Wide choice
Good prices
Easy to order
Fast delivery
Great service

Convenience. Simplifies and speeds up my repeat prescriptions. A website that works. Helpful ‘phone support. Rapid delivery. A system that works.

Montane are a delight to buy from, fast in response to online orders, minimising the use of packaging and their gear is perfect for my needs as a mountaineer and mountain leader. I take advantage of the professional deal my national membership body has in place with Montane and that makes their gear an unbeatable financial proposition too. It’s a win/win.

Purchased a new high-end shell jacket for winter mountaineering in Scotland. I’ve used Montane for many years, and now qualified as a Mountain Leader, I find the quality and lighter weight of their clothing continues to suit my needs really well.
Efficient website, fast turnaround of order and environmentally friendly packaging.

Montane have been my lightweight gear choice for several decades now. Comfortable, functional, well designed. Their gear does the job it's supposed to in both my recreational and professional spheres. I use everything from gloves to hats, trousers to hard shells. It all works.

I've purchased and used Montane equipment for many years. Every article of clothing is well made, lightweight in comparison to most other makes and, most critically, works as intended. My professional association has a long term relationship with Montane which ensures as a mountain leader, I have access to super quality clothing for all conditions. My purchase this time was just a beany and pair of base-layer gloves, last time it was a 3-season shell jacket and before that, a down jacket. Every piece works and lasts.

'Phoned ahead to check if I was home, gave delivery time estimate then arrived and delivered as promised.

Prompt first visit and then equally prompt second visit with appropriate part to fix our problem. On-line appointment booking, efficient and friendly telephone support and text contact on the day.

The AA has never let me down in 30 years of being member. They can’t fix everything at the roadside, so it’s always worth knowing a garage you can have your vehicle taken to if you have that cover. I always renew my cover for myself and family simply because it make sense, particularly if you lead busy live and you accept that vehicles will nearly always break down at some point in their life.

Good quality product coupled with reliable delivery. Adequate instructions on putting the item together. Does exactly what I required and it is very tall! Two levels of clothing storage, although you also have the option of only using the lower rail rather than both. Warning - don't overload the lower rail - the fixing wing-nuts can only take so much load before slipping.

Revolver Aeroworks continue to create really useful, beautifully made components. Completely reliable and long lasting. Buy quality, buy once.

I purchased a Wattbike after doing significant research into alternatives. Part of the research involved sending a website email to WB asking for contact. I had no contact after seven days. That aside, I found everything I needed to make my decision on the website and purchased an Atom. The delivery time and process was faultless. The Atom is a pleasure to use, although with a couple of small niggles I wouldn’t expect from an item costing over £2000. That said, I’m pleased with my purchase from both an athlete’s and coach point of view.

Good choice of products. Value for money. Fast delivery. Everything I need from a web interaction. I use the company frequently.