Jet2.com Omdömen 

139 524
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The aircraft flew fine. The airport prices were disgusting both ends espacialy dalaman. Everyone was sardined into the plane, cougthing and kids crying. To top it all covid was spread to othet passe... Se mer

Betygsatt 5 av 5 stjärnor

Much improved self check in at BHX made whole process far less stressful. Staff at desks very helpful and friendly and the same on board. Only irritated by having to cram on bus to get to plane. In fl... Se mer

Betygsatt 3 av 5 stjärnor

Flight out and return both sealed 1 hour and 2 hours respectively. Exit in Glasgow inbound badly signposted and we went the wrong way going from first in the queue to virtually the last at passport co... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

On time. Comfortable seats compared to other low cost airlines! Edible food! I won’t fly anyone else for short haul. 👍👍 Booking easy. Check in easy.. staff could do with some more training at custo... Se mer

Företagsinformation

  1. Flygbolag
  2. Söksida för flygresor
  3. Söksida för resor

Skrivet av företaget

Enjoy a friendlier flying experience with Jet2.com! Get low fare flights to over 50 destinations from nine UK airports, along with allocated seats and a huge 22kg baggage.

Skrivet av företaget

Coronavirus (COVID-19)
Voted Best Airline – UK and Best Low-Cost Airline – Europe at the Tripadvisor Travellers' Choice Awards for four years in a row, Jet2.com’s the top place to go for friendly low fares. With us, you can snap up one of our incredible deals. We’ve got daily flights departing from our nine UK bases and more than 70 destinations across Europe and beyond to pick from. You’ll find beach destinations, ski spots and some of the world’s best cities among the line-up, meaning you can choose the place that suits you best.
What we’re doing
Your safety is our priority – always. Things may look and feel a little different these days, but we want to reassure you that you’re in safe hands when you fly with us. Looking after you every step of the way is what we do best. That’s why we’ll bring you the same industry-leading customer service you know and love, with some extra measures to keep you safe and sound.
What to expect
In a world that’s ever-changing, one thing will stay the same – us. We’ll still bring you great service, great destinations and most importantly, a great flight. During your journey, you may find some things have changed, but we’ll look after you throughout:
• Looking after you before you go: There are some simple steps you can take to give you extra peace of mind before you even take off, like checking in online and downloading our app to use mobile boarding passes.
• Looking after you at the airport: Your wellbeing is our top priority, so expect to see some new measures to keep you safe and sound, such as social distancing, wearing a mask at all times and boarding in small groups.
• Looking after you in the air: Our planes are deep cleaned daily and kitted out with HEPA filters, plus we’ve switched to a more contact-free experience onboard.

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

140 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(139 524)

25 874 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

East Midlands flight LS621 to Dalaman 18/06/26 When we arrived at the airport we had…

When booking with jet2 the booking process was very easy to do, all booked and sorted within 10minutes. When we arrived at the airport we had special assistance for my 95yr old mum, on entering the jet 2 flight the attendants were very smart and polite very professional they made sure we were well looked after taking the time to chat to us which made us feel special the same on our return flight LS622 from dalaman to the East Midlands airport 5🌟 to the cabin crew also the pilots who kept us informed all the way on both flights .

8 juli 2026
Betygsatt 5 av 5 stjärnor

Great price

Great price, staff landside and on aircraft were great (had a bit chat with the pilot who was great!)

8 juli 2026
Betygsatt 1 av 5 stjärnor

Very dissatisfied with Jet2 again this…

Very dissatisfied with Jet2 again this year. We booked our third trip to Rome with Jet2 and just received a text cancelling our trip which is what happened last year. This year we have had to reduce our holiday from four nights to three which is not ideal as we had trips already booked for our original dates. The reorganisation now of our whole trip is extensive. The hotel we booked at Stansted is now £70 more than our original booking and the discount we received for our cancelled trip is not off our original booking price it’s off the new booking price so there is now hardly any difference in price, so we are saving virtually nothing and losing a whole day even though we are now only going for three nights instead of the original four nights. We have had to adjust dates and length of time and have been penalised by Jet2 through no fault of our own and booking early with them. Even though it’s now two hours since I have spoken with Jet2 there has been still no changes made to original booking on the app although I have had to pay a new booking fee and have not been refunded the original holiday. I have not received any email confirmation confirming the new booking or the payment I have just made confirming the cancellation of the previous booking or confirmation of my new payment. What on earth is going on??? This whole process is exhausting, I haven’t even received confirmation of the new card payment I made two hours ago, very worrying and stressful, I hope they are not going under. Could someone please contact me asap.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Jet2.com

Svar från Jet2.com

Hi Christine,

Thanks for your review.

I'm sorry to read about your recent experience.

If you would like us to investigate the points you've raised, kindly send details of the issues you faced by visiting our website at www.Jet2holidays.com/contact-us. A member of our friendly team will then be in touch in due course.

Thanks again for your review.

Kind Regards,
Gemma Stocks
Customer Service Executive Support

Betygsatt 3 av 5 stjärnor

A late night flight is never good but…

A late night flight is never good but being delayed is even more annoying.

8 juli 2026
Logotyp för Jet2.com

Svar från Jet2.com

Hi there,

Thanks for your review.

I'm sorry to read about your recent experience.

If you would like us to investigate the points you've raised, kindly send details of the issues you faced by visiting our website at www.Jet2holidays.com/contact-us. A member of our friendly team will then be in touch in due course.

Thanks again for your review.

Kind Regards,
Gemma Stocks
Customer Service Executive Support

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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