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Everything went well from start to finish. I always prefer to fly with Jet2 for their consistency of excellent service. I enjoy the easy booking process and the positive friendly manner of the staff. Very professional but also very approachable and friendly.

Increasingly Jet2 offer a reliable and repeatable quality service, check/in, boarding and in- flight. Prices are usually competitive as well. Edinburgh Airport is a dump. One is expected to fly back from a holiday destination and then walk across the tarmac in the pouring rain.

Very good no delays and quick to board

Excellent helpful friendly staff at Manchester and Mahon airports and on-board. Swift check-ins

Booked a full package holiday with Jet2 for the first time. Never again. Villa booked & paid for with flights & car hire & insurance. The car hire i booked 2 cars for my eldest grandson & son in law & paid for everything. The have received confirmation emails stating to bring along their passports, driving licences, print off the Car Booking Certificates & the original card used for paying which is my card. On the print outs of the Car Hire Certificates it says they need to bring along their credit cards which it does not state on the emails they have received they need to do. Almo have said i now need to give them either £1,650 up front (why? When I have paifor everything) or pay £240 for each hire vehicle for their insurance thst I have already paid Jet2 for. After being given the run around by Jet2 & making several calls only to find they cannot help. So I am left to the mercy of Almo!

They always have a lot of staff around. Keep you informed. Comfortable

Comfortable flights, great staff, kept us informed all journey

I was pleased that they started flying from Gatwick and booked to go to Pula. Now, a couple of months later they send me a text message telling me the flights are cancelled. Not even an offer to rebook. They shouldn't be selling tickets in the first place if they can't provide the service. I am not impressed and won't be looking to use Jet2 again.

The cabin crew weren’t the friendliest to be honest ! I’ve travelled with Jet 2 quite a few times & Im always impressed with the cabin crew but not this time sadly .

Both flights were really good this time
The cabin experience is by far the best we’ve come across
And they were both on time which is very very unusual for jet2
But like I’ve said in my other jet2 reviews the airline is being let down by Leeds Bradford airport which is by far the worst airport we’ve ever been to and we fly a lot
And it’s getting worse has they’re trying to make it bigger when they could not cope with the passenger numbers they had before
It took over an hour to get our luggage I’ve never seen so many people in the baggage area it was ridiculous people getting upset with one another the jet2 representative saying that they were struggling with the passenger numbers it really wasn’t good
Leeds Bradford airport needs to realise that’s it just a small provincial airport and not Heathrow because we way it’s going people will just stop using it

Excellent work experience on all 4 flights I have taken this summer with Jet2

Pleasant flight and good crew, delays were air traffic control issues

Seats far too small and I am average size, usual delays.

Always a good flight from airport to destination

Check in process was very efficient, flights on time, all staff were very helpfull and duty free deals were amazing.
Overall a great experience, and good value for money.

I just find that Jet2 are the best of the so called budget airlines. Great comfort, service and price for top quality flights

Seamless experience from check in onwards. Such friendly helpful staff and almost always the flights are on time. Great airline to travel with.

Where do I start. I booked special assistance from Birmingham to Larnaca. The journey going out was was great. I was looked after by the special assistance team and also the crew on board the flight. Coming back from Larnaca was horrendous. The special assistance team at Larnaca was great and they looked after me until I boarded. That’s when it all went downhill. My sister and I were the first ones on the plane an proceeded to our seats. We were greeted by one of the cabin crew. We had 2 carry on cases with us that needed to go in the overhead lockers. She stood and watched us struggle with no offer of assistance, until I said to my sister that I would need some of my Oramorph by the time I sat down. She then offered assistance quite sarcastically. Too late we had already done it. I had a small case that went under the seat in front of me. I settled down, then she said I couldn’t put the case there it had to go in the locker. I got out what I needed while she stood there huffing. Again, no assistance to put the case in the overhead locker, until I asked. My sister was unable to help as her back went during the holiday. Again I settled back down. Non of the crew asked if I needed anything or if I was alright. We were seated on the last row at the back. When the refreshment trolly came out, she by passed the back row and went to the row in front to serve drinks. After a while her colleague, who looked embarrassed did come and ask if we wanted anything. At the end of the flight we sat whist all the other passengers got off. Again we had to ask if we could have help with our cases in the overhead locker. After we were leaving the airport with our cases the crew came along behind us. My sister overheard one saying” there she is”. The crew member that didn’t help at the beginning of the flight or during the flight said, “ don’t even go there. My disability is hidden, I have Pulmonary Fibrosis and also Heart Failure. The whole experience coming back was extremely upsetting for me. The crew on board had no empathy and were very unprofessional. I did make a formal complaint on you website but haven’t neared anything back. If this is the way that Jet2 deal with customers with hidden disabilities and complaints then I’m not sure if I will continue to fly with them.