Useless Hopeless
I rang Yorkshire water customers service on 29th February and noticed the noise and loud laughter on the background, if it was a night club atmosphere. The person who took the call, disconnected the call. I rang 2nd time, and the person who took the call, I asked him if there is a party going in the department. Cut to the short after my conversation I received an other call from Natasha Whitehouse. ( I have saved text message with reference number). I was told by Natasha on telephone that she will credit me £10.00 for the bad experience.( this is not the first company )( I knew this bribe was for a good review from me )I got text message for feedback. It was expected that I will leave a positive feedback, I didn’t leave any feedback, nor £10. 00 were deposited into my account. Yorkshire water trust pilot rating is 26% and now Yorkshire water is bribing customers for good feedback. Water companies are sending raw sewage into our rivers and sea. Big bonuses , hefty wages. When it comes to improving the system, bills have to increase and consumers have to pay for it. These regulatory bodies are in the pockets of these companies. System is corrupt. I hope after the election, I shall organise a petition and the public will support it, to get rid of these regulatory bodies and government ministers should be responsible to the public, not regulators. Thanks
29 februari 2024
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