ETravelSim - Travel eSIM Opiniões 

765
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

In der Türkei praktisch unbrauchbar Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und insta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wir hatten zunächst Probleme die eSIm zu aktivieren. Ich möchte hier einen Anwenderfehler unsererseits nicht ausschließen. Der Support war sehr hilfsbereit und hat uns sehr gut unterstützt. Letztlich... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up. Arrived in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Operadora de telecomunicações
  3. Operadora de redes móveis
  4. Serviço de hospedagem web
  5. Agregador de viagens

Escrito pela empresa

ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

765 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(765)

140 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The product worked perfectly

The product worked perfectly, and an issue I had to raise with customer service in advance of my trip was dealt with promptly and efficiently. Highly recommended!

2 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Gareth, Thank you very much for the 5 star rating to our services. We are truly delighted to hear about your positive experience with our services. We appreciate you taking the time to highlight our customer care team's assistance.

Your recommendation means a lot to our team and helps others feel confident in choosing us for their connectivity needs.

Thank you, Team eTravelSIM

Classificada 3 em 5 estrelas

Website needs to update how long it takes for sim to arrive

Edited: Wish I'd read the poor reviews first.
Ordered a sim card with phone number for USA at 9.30pm on Friday evening. According to website, it should arrive quickly. It actually took over 3 hours for the QR code to arrive. Used WhatsApp to try to contact, but had no response.
Finally arrived, so I will update when in USA whether it works or not!

12 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Dee Taylor, Apologies for the inconvenience caused to you. We are working on it and will get back to you with an update.

Update: The eSIM QR code was sent to your email. There was a delay in sending the QR owing to the temporary network error.

Thanks for your understanding.

Thanks, Team eTravelSIM

Classificada 3 em 5 estrelas

It’s not great

It’s not great
It promises a phone number for USA travel sim but I didn’t get one

5 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Stephen O'Brien, We at, eTravelSIM provide the data only and data + calling USA eSIM. The data + calling eSIM comes with the +1 US number. The data only eSIM has no mobile number associated with it. You have booked the data only eSIM, therefore you didn't receive the US number.

Thanks for your understanding.

Team eTravelSIM

Classificada 5 em 5 estrelas

Bought this for the first time…

Bought this for the first time traveling from the US to Europe. I had great connection throughout my trip. I even had a few days extra which I truly appreciate. Now I needed a 2nd device for installation because it's so much easier to install it with the qr code. I have shared the service with other family members and we frequently travel between Europe and the US.

5 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Betty, Thank you very much for posting such a positive review of our services. We are delighted to hear that you experienced a seamless connection with our eSIM throughout your recent trip.

It was a pleasure to assist you, and we would love the opportunity to serve you again on your future travels. Please do not hesitate to reach out if you need assistance with your next destination.

Thank you
Team eTravelSIM

Classificada 2 em 5 estrelas

Hält nicht das was es verspricht. Nicht empfehlenswert

Netz ist sehr langsam so das ich Schwierigkeiten haben ohne Störungen ein YouTube Video zu schauen. Wenn ich offizielle Dinge erledigen muss wie Flüge checken Überweisungen tätigen oder im Browsers gezielt suchen möchte ist das Netz zu schwach…
Wirklich unbefriedigend und nicht empfehlenswert. Wenn ich nur telefonieren will dann gibt es bestimmt auch andere Möglichkeiten.
Inländische sim Karten die es am Flughafen zu kaufen gibt sind deutlich billiger, bieten mehr Datenvolumen und laufen viel viel besser, sogar mit der Möglichkeit damit zu arbeiten!!
Nicht empfehlenswert.

4 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Christian Lange, Apologies for the inconvenience caused to you. There was a complaint reported by you about the data speed issue. Our team had attended it. It was found that you bought the 10GB data pack and 10GB data has been consumed from your eSIM.

Thanks for your understanding

Update: Kindly feel free to contact us if you need any further help from us.

Team eTravelSIM

Classificada 5 em 5 estrelas

1 star to 5 stars

I paid for an eSIM and when I tried to download it, it disappeared. Tried live chat but that wasn’t available at 10am so tried emailing. I did receive a reply but they were unhelpful and the back and forth emailing took forever. All I wanted was for them to help me retrieve the eSIM info, so I could reapply it to my phone. No help was forthcoming.

2 days later, I decided to add a new eSIM and followed instructions. My finger accidentally swiped the screen whilst activating the eSIM and lost it again.once the eSIM code is gone, there’s now way of knowing where it’s gone.

As I had no way of knowing how to speak to them, I wrote a negative review.
They then very promptly replied and spoke on whattsap. Karan the very friendly service technician patiently helped me and talked me through how to install the eSIM. It wasn’t straightforward so his help was invaluable in getting the eSIM installed on my phone.
My faith has been restored in the company.
After Customer service is so important and the company needs to improve on that aspect of their business.

Thank you Karan for your prompt and friendly assistance. Having that human connection with a telephone call made all the difference to having a positive experience with the product.

Thanks again

1 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Lisa Barchard, we are sorry to know about your experience. We are working on the complaint you reported and will connect with you for the resolution.

Team eTravelSIM

Classificada 5 em 5 estrelas

Excellent services and coverage.

Excellent services and coverage.
Recommend to All travelers.

26 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Hussain, Thank you for writing review for our services. We are glad to hear that you had excellent experience with our eSIM services. Your recommendation is highly appreciated.

Thanks,
Team eTravelSIM

Classificada 1 em 5 estrelas

So shitty connection barely got 4 or…

So shitty connection barely got 4 or 5mbps !!! and costumer service replying too late sometimes they ignore you!! #829352

31 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Apologies for the inconvenience caused to you. We are working on this complaint and will connect with you shortly. Thank you

Team eTravelSIM

Classificada 5 em 5 estrelas

Excellent!

Good price, good service, works excellent, also easy to install!

27 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Thomas, Thank you very much for your kind words and for giving us a 5-star rating. We are delighted to hear that you had such a positive experience and enjoyed excellent network coverage with our eSIM.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Worked well for data and calls.

Worked well for data and calls throughout my vacation. Worth the purchase and will use the service again.

15 de abril de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Delrine, Thank you for the 5-star rating. We are pleased that our easy eSIM installation and reliable network connectivity enhanced your travel experience.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Absolutely spot on this

Absolutely spot on this. First time using a esim and I was abit unsure at first. Should not of worried as it was brilliant and straightforward. We stayed in Alanya for 7 days and had full signal everywhere we went. Price was amazing and cheapest I could find for our needs. Be sure to follow instructions and activate in the UK. I did this at the Airport on day of travel. Remember to turn off your sim1 or sim2 and esim on and your all good 👍 We got the 10gb and 200 minutes deal and came back using about 1.5gb of data. Thank

21 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Namboa, Thank you for providing a five-star rating for our services. We are pleased to know about your experience with our eSIM services
We look forward to serving you again on your future travels with our hassle-free eSIM services.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Morocco eSIM from ETravelSim website

Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up.

Arrived in Morocco, switched to the eSIM and it worked whilst we were still on the runway. I choose unlimited data with no speed limitation. Worked well the entire holiday if I had signal I had data. Very happy, second time customer as I purchased on for Philippines last year also.

12 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Pablo, Thank you for your 5 star review of our eSIM services. We are delighted to hear that you had a seamless experience and that our eSIM served your needs without any hassle. Your feedback is greatly appreciated as we strive to provide reliable and efficient connectivity for all our customers.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

Truly unlimited data

I was looking for a Travel eSim with real unlimited data. All other eSims containing a Fair-Use-Policy with a data maximum per Day (maybe 2GByte/day). eTravelSim provides real unlimited data. First I test it at home with a one-day order and it works well. I was able to stream videos with a total volume of more than 6GBytes. For a second test I ordered a 2-Day ticket. I was able to use the eSim like the first one. But later at the first day the eSim don't connect anymore with the ISP by any reason. I contacted eTravelSim WhatsApp support and got a reply within some few minutes. At this time there was a technical issue. 45minutes later I got a message to try it again. Immediatly the eSim connects again and worked well until my 2Day-Ticket ends. So eTravelSim fixed the technical issue.

In short word:
- truly unlimited data is a real data flat rate (I only tested 16GB within two days)
- WhatsApp support replies within some few minutes
- technical issue has been fixed within 45 minutes

So I'm very happy with eTravelSim and will used it on my next vacation.

16 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Thank you for sharing your positive review of our eSIM services. Our customer care team is available 24/7 to support our users, and we remain committed to providing hassle-free connectivity for your travels. We look forward to serving you again in the future.

Thank you,
Team eTravelSIM

Classificada 1 em 5 estrelas

Leere Versprechungen, um nicht zu sagen BETRUG

5 Tage unlimited Europa gebucht. Nach spätestens 6GB war Schluss.
Ich zitiere aus den FAQ:
Unsere eSIM-Tarife bieten Ihnen wirklich unbegrenztes Datenvolumen ohne Drosselung, ohne Fair-Use-Beschränkungen und ohne versteckte Limits. Streamen, videotelefonieren und surfen Sie nach Herzenslust.
Unsere Unlimited-Tarife beinhalten volle Hotspot- und Tethering-Unterstützung. Teilen Sie Ihre Internetverbindung mit Laptops, Tablets und anderen Geräten ohne zusätzliche Kosten.

Alles gelogen! Kundenservice antwortet zwar, aber stellt fest, ich benutze einen Hotspot und mehrere Geräte.

Ja genau, das wurde mir versprochen und dafür habe ich bezahlt. Wenn ich diese Leistung dann nicht bekomme, darf ich wohl von Betrug reden.

16 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

HI, Apologies for the inconvenience caused. We are working on it and will update you.

Thank you
Team eTravelSIM

Classificada 5 em 5 estrelas

US Data/Call ESIM

Decided to try ESIM for US holiday and this company had the best price and reviews so opted for them for a data/call package.
Ordering and installing on iPhone 14 was so easy and as soon as landed I activated the ESIM and get a US number and 5G almost immediately.
Had two weeks of hassle free reliable service - so impressed and highly recommend.

20 de abril de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Michael Fewkes, Thank you for providing a five-star rating for our services. We are pleased to hear that you recommend us for our competitive pricing, easy installation, and immediate activation.

We look forward to serving you again on your future travels with our hassle-free eSIM services.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

SAV TRÈS RÉACTIF

Numéro de commande #818308
J’ai acheté une eSIM éthiopienne avec 10Go, je reçois une eSIM de l’opérateur français Orange, au bout de 50Mo je reçois un sms me disant que je n’ai plus de data et que je dois recharger, je me dis alors que j’ai du louper une étape, je regarde donc mes mails et vois que j’ai reçu les informations de la eSIM commandée, j’essaie donc de l’activer mais impossible parce-que rien ne correspond ! Je décide de la désinstaller pour la réinstaller et impossible aussi !
J’aimerais avoir une solution rapidement ou être remboursé !
Merci !

UPDATE :
Le service client a été très professionnel, j’ai été remboursé très rapidement, il y a eu un quiproquo dans les pays éligibles à l’offre acheté, ce pourquoi les paramètres ne semblaient pas correspondre.

11 de maio de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Maxime Lambert, We are sorry to hear about your experience. We assure you that eSIM issued to you was loaded with the 20GB data pack as you bought. Let us connect with you and resolve the complaint.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

eTravel Sim is highly recommended for…

eTravel Sim is highly recommended for all travelers worldwide, with exceptional services and 24 hour costumer services for any internet connection issue. Next on my travel, ill always carry my etravel sim where ever i go. kampi!

27 de abril de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Robert Tan, We would like to thank you for taking the time to giving 5 star rating. We are pleased to hear that you were satisfied with our services and that your experience with our customer service team met your expectations.

Your recommendation is truly appreciated and serves as a great encouragement to our staff. We look forward to the opportunity to serve you again in the future.

Thank you,
Team eTravelSIM

Classificada 1 em 5 estrelas

Very poor customer service

My husband paid for an eSIM and has never received email confirmation. We have been contacting customer services for the past three days and have had no help, apart from one time when I got through to someone via the app chat and sent them a screenshot of the payment and they said they would come back to me in an hour. That was two days ago

24 de abril de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Jane Glynn, Apologies for the trouble you faced. We would request you to kindly share your email id so that we can investigate it and contact you with the resolution.

Thanks,
Team eTravelSIM

Classificada 5 em 5 estrelas

Easy to install

Easy to install, worked instantly. The data stopped working for me a few times but after restarting my phone, it worked again.

3 de abril de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Caroline Wroblewska, Thank you for the 5 star rating regarding our services. We are please to know that you found our eSIM services good and satisfactory.

Thank you,
Team eTravelSIM

Classificada 5 em 5 estrelas

It was easy to set up

It was easy to set up. It worked perfectly.

9 de abril de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Thank you for your kind words and for giving us a 5-star rating. We are pleased to know that you had such a positive experience and enjoyed seamless connectivity with our eSIM during trip.

Team eTravelSIM

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