Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais
A empresa respondeu
In der Türkei praktisch unbrauchbar Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und insta... Ver mais
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Wir hatten zunächst Probleme die eSIm zu aktivieren. Ich möchte hier einen Anwenderfehler unsererseits nicht ausschließen. Der Support war sehr hilfsbereit und hat uns sehr gut unterstützt. Letztlich... Ver mais
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Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up. Arrived in... Ver mais
A empresa respondeu
ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.
1 Tampines North Drive 1, #06-08, T-Space, 528559, Singapore, Singapura
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The product worked perfectly, and an issue I had to raise with customer service in advance of my trip was dealt with promptly and efficiently. Highly recommended!
Resposta da ETravelSim - Travel eSIM
Edited: Wish I'd read the poor reviews first.
Ordered a sim card with phone number for USA at 9.30pm on Friday evening. According to website, it should arrive quickly. It actually took over 3 hours for the QR code to arrive. Used WhatsApp to try to contact, but had no response.
Finally arrived, so I will update when in USA whether it works or not!
Resposta da ETravelSim - Travel eSIM
It’s not great
It promises a phone number for USA travel sim but I didn’t get one
Resposta da ETravelSim - Travel eSIM
Bought this for the first time traveling from the US to Europe. I had great connection throughout my trip. I even had a few days extra which I truly appreciate. Now I needed a 2nd device for installation because it's so much easier to install it with the qr code. I have shared the service with other family members and we frequently travel between Europe and the US.
Resposta da ETravelSim - Travel eSIM
Netz ist sehr langsam so das ich Schwierigkeiten haben ohne Störungen ein YouTube Video zu schauen. Wenn ich offizielle Dinge erledigen muss wie Flüge checken Überweisungen tätigen oder im Browsers gezielt suchen möchte ist das Netz zu schwach…
Wirklich unbefriedigend und nicht empfehlenswert. Wenn ich nur telefonieren will dann gibt es bestimmt auch andere Möglichkeiten.
Inländische sim Karten die es am Flughafen zu kaufen gibt sind deutlich billiger, bieten mehr Datenvolumen und laufen viel viel besser, sogar mit der Möglichkeit damit zu arbeiten!!
Nicht empfehlenswert.
Resposta da ETravelSim - Travel eSIM
I paid for an eSIM and when I tried to download it, it disappeared. Tried live chat but that wasn’t available at 10am so tried emailing. I did receive a reply but they were unhelpful and the back and forth emailing took forever. All I wanted was for them to help me retrieve the eSIM info, so I could reapply it to my phone. No help was forthcoming.
2 days later, I decided to add a new eSIM and followed instructions. My finger accidentally swiped the screen whilst activating the eSIM and lost it again.once the eSIM code is gone, there’s now way of knowing where it’s gone.
As I had no way of knowing how to speak to them, I wrote a negative review.
They then very promptly replied and spoke on whattsap. Karan the very friendly service technician patiently helped me and talked me through how to install the eSIM. It wasn’t straightforward so his help was invaluable in getting the eSIM installed on my phone.
My faith has been restored in the company.
After Customer service is so important and the company needs to improve on that aspect of their business.
Thank you Karan for your prompt and friendly assistance. Having that human connection with a telephone call made all the difference to having a positive experience with the product.
Thanks again
Resposta da ETravelSim - Travel eSIM
Excellent services and coverage.
Recommend to All travelers.
Resposta da ETravelSim - Travel eSIM
So shitty connection barely got 4 or 5mbps !!! and costumer service replying too late sometimes they ignore you!! #829352
Resposta da ETravelSim - Travel eSIM
Good price, good service, works excellent, also easy to install!
Resposta da ETravelSim - Travel eSIM
Worked well for data and calls throughout my vacation. Worth the purchase and will use the service again.
Resposta da ETravelSim - Travel eSIM
Absolutely spot on this. First time using a esim and I was abit unsure at first. Should not of worried as it was brilliant and straightforward. We stayed in Alanya for 7 days and had full signal everywhere we went. Price was amazing and cheapest I could find for our needs. Be sure to follow instructions and activate in the UK. I did this at the Airport on day of travel. Remember to turn off your sim1 or sim2 and esim on and your all good 👍 We got the 10gb and 200 minutes deal and came back using about 1.5gb of data. Thank
Resposta da ETravelSim - Travel eSIM
Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up.
Arrived in Morocco, switched to the eSIM and it worked whilst we were still on the runway. I choose unlimited data with no speed limitation. Worked well the entire holiday if I had signal I had data. Very happy, second time customer as I purchased on for Philippines last year also.
Resposta da ETravelSim - Travel eSIM
I was looking for a Travel eSim with real unlimited data. All other eSims containing a Fair-Use-Policy with a data maximum per Day (maybe 2GByte/day). eTravelSim provides real unlimited data. First I test it at home with a one-day order and it works well. I was able to stream videos with a total volume of more than 6GBytes. For a second test I ordered a 2-Day ticket. I was able to use the eSim like the first one. But later at the first day the eSim don't connect anymore with the ISP by any reason. I contacted eTravelSim WhatsApp support and got a reply within some few minutes. At this time there was a technical issue. 45minutes later I got a message to try it again. Immediatly the eSim connects again and worked well until my 2Day-Ticket ends. So eTravelSim fixed the technical issue.
In short word:
- truly unlimited data is a real data flat rate (I only tested 16GB within two days)
- WhatsApp support replies within some few minutes
- technical issue has been fixed within 45 minutes
So I'm very happy with eTravelSim and will used it on my next vacation.
Resposta da ETravelSim - Travel eSIM
5 Tage unlimited Europa gebucht. Nach spätestens 6GB war Schluss.
Ich zitiere aus den FAQ:
Unsere eSIM-Tarife bieten Ihnen wirklich unbegrenztes Datenvolumen ohne Drosselung, ohne Fair-Use-Beschränkungen und ohne versteckte Limits. Streamen, videotelefonieren und surfen Sie nach Herzenslust.
Unsere Unlimited-Tarife beinhalten volle Hotspot- und Tethering-Unterstützung. Teilen Sie Ihre Internetverbindung mit Laptops, Tablets und anderen Geräten ohne zusätzliche Kosten.
Alles gelogen! Kundenservice antwortet zwar, aber stellt fest, ich benutze einen Hotspot und mehrere Geräte.
Ja genau, das wurde mir versprochen und dafür habe ich bezahlt. Wenn ich diese Leistung dann nicht bekomme, darf ich wohl von Betrug reden.
Resposta da ETravelSim - Travel eSIM
Decided to try ESIM for US holiday and this company had the best price and reviews so opted for them for a data/call package.
Ordering and installing on iPhone 14 was so easy and as soon as landed I activated the ESIM and get a US number and 5G almost immediately.
Had two weeks of hassle free reliable service - so impressed and highly recommend.
Resposta da ETravelSim - Travel eSIM
Numéro de commande #818308
J’ai acheté une eSIM éthiopienne avec 10Go, je reçois une eSIM de l’opérateur français Orange, au bout de 50Mo je reçois un sms me disant que je n’ai plus de data et que je dois recharger, je me dis alors que j’ai du louper une étape, je regarde donc mes mails et vois que j’ai reçu les informations de la eSIM commandée, j’essaie donc de l’activer mais impossible parce-que rien ne correspond ! Je décide de la désinstaller pour la réinstaller et impossible aussi !
J’aimerais avoir une solution rapidement ou être remboursé !
Merci !
UPDATE :
Le service client a été très professionnel, j’ai été remboursé très rapidement, il y a eu un quiproquo dans les pays éligibles à l’offre acheté, ce pourquoi les paramètres ne semblaient pas correspondre.
Resposta da ETravelSim - Travel eSIM
eTravel Sim is highly recommended for all travelers worldwide, with exceptional services and 24 hour costumer services for any internet connection issue. Next on my travel, ill always carry my etravel sim where ever i go. kampi!
Resposta da ETravelSim - Travel eSIM
My husband paid for an eSIM and has never received email confirmation. We have been contacting customer services for the past three days and have had no help, apart from one time when I got through to someone via the app chat and sent them a screenshot of the payment and they said they would come back to me in an hour. That was two days ago
Resposta da ETravelSim - Travel eSIM
Easy to install, worked instantly. The data stopped working for me a few times but after restarting my phone, it worked again.
Resposta da ETravelSim - Travel eSIM
It was easy to set up. It worked perfectly.
Resposta da ETravelSim - Travel eSIM
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