ETravelSim - Travel eSIM Opiniões 

765
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email. Geld ve... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

In der Türkei praktisch unbrauchbar Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und insta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wir hatten zunächst Probleme die eSIm zu aktivieren. Ich möchte hier einen Anwenderfehler unsererseits nicht ausschließen. Der Support war sehr hilfsbereit und hat uns sehr gut unterstützt. Letztlich... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought eSIM from ETravelSim website, it arrived in less than 5 mins on email (check your junk folder). I forwarded QR to another device so I could scan it and it was instantly set up. Arrived in... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. Operadora de telecomunicações
  3. Operadora de redes móveis
  4. Serviço de hospedagem web
  5. Agregador de viagens

Escrito pela empresa

ETravelSIM is an initiative by EtravelSim Pte. Ltd., Singapore, a trusted global provider of international eSIM solutions designed to keep travelers seamlessly connected worldwide. Headquartered in Singapore, the company specializes in delivering reliable, affordable, and high-speed mobile data connectivity for international travel through instant eSIM activation, easy online booking, and quick installation—without the need for physical SIM cards or roaming hassles. ETravelSIM offers high-speed data plans across 160+ countries and regions, including the United States, United Kingdom, Europe, France, Italy, Germany, Spain, Japan, South Korea, Singapore, Australia, New Zealand, Türkiye, Thailand, Indonesia, Malaysia, Vietnam, UAE, Saudi Arabia, Canada, and Mexico, among many others. These plans enable travelers to browse the internet, use navigation and social media apps, book cabs, attend virtual meetings, and stay connected with family and colleagues anytime, anywhere. Built for tourists, business travelers, and digital nomads, ETravelSIM combines global coverage, flexible data plans, multi-operator network access in many destinations, and 24/7 customer support—making seamless international connectivity just a few clicks away.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

765 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(765)

140 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

This shit is garbage in disguise

This shit is garbage in disguise. No FUP no throttling, high-speed sounds good, but to your surprise, the speed is 20mbps even at 5G in a major city where I had 481mbps on same network different seller, Of course the speed cannot be throttled if its at 20mbps compared to most sellers that got 500mbps 🤣 Do not buy off this website, never. For them „5G high speed“ is considered to be the same as old school 3G speed

26 de agosto de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Volzes Games, we are sorry to hear about your experience. The data speed speeds depends on the network coverage. You are requested to send your order number so that we can check and assist you better.

We are awaiting your order details.
Update: Kindly share your order number with us.

Team eTravelSIM

Classificada 3 em 5 estrelas

Habe eine esim für Tanzania gekauft gekauft

Habe eine esim für Tanzania gekauft. Sehr komplizierte Installation. Eine 13 stellige Esim Nummer zum Freischalten habe ich nie bekommen. Nicht in der App, noch per SMS, nicht per Email.
Geld verschenkt. Neuer Versuch bei anderem Anbieter ( Saily ).
QR Code hochgeladen . Fertig. Läuft.
Finger weg von etravelsim
Update 30.08.2026:
Nach Abgabe meiner Bewertung hat sich etravelsim mit mir in Verbindung gesetzt und mir Hilfe angeboten. Habe dieses mit Hinwei auf eine bereits anderweitig gekaufte Karte abgelehnt. Habe um Rückerstattung gebeten. Diese habe ich unverzüglich erhalten.
Daher ändere ich meine ursprüngliche Bewertung von 1* auf 3*. dieses ändert nichts an meiner grundsätzlichen Bewertung. Der Anbieter sollte die Aktivierung der Karte deutlich kundenfreundlicher gestalten.

23 de agosto de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Thomas D, we are sorry to hear about your experience. There is no registration code needed. The eSIM gets automatically activated after the installation. We have also written on the product page about the activation part. Since you could not use the eSIM, we have already refunded the order.

Thank you,
Team eTravelSIM

Classificada 2 em 5 estrelas

eSIM not working, support was delayed

No Customer Service
I purchased a US travel sim with both data and minutes. I activated using the QR code, and was able to make calls but didn't receive data. I tried to reach out to their support (only available on WhatsApp), and received no responses.

Updated to 2 stars: after 6 hours, I did hear from their customer support team. While they were unable to fix the problem, I was given a full refund.

Support staff was polite once responsive, and I do appreciate the refund. However if you need a SIM card that works immediately upon arrival, it can't be relied upon from etravelsim

4 de agosto de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, apologies for the inconvenience to you. We are working on this case and we will connect with you shortly.

Update: We request you to kindly share your order number with us.
Thank you

Team eTravelSIM

Classificada 3 em 5 estrelas

In der Türkei praktisch unbrauchbar

In der Türkei praktisch unbrauchbar

Meine Erfahrung mit der eSIM von E. Travis SIM in der Türkei ist leider sehr schlecht. Die Internetverbindung ist nahezu durchgehend extrem langsam und instabil. Textnachrichten über WhatsApp lassen sich meistens noch versenden, aber bereits das Laden von Webseiten, Bildern, Videos oder anderen Apps wird sehr schwierig oder funktioniert überhaupt nicht.

Von einer Reise-eSIM erwarte ich, dass ich unterwegs zumindest zuverlässig navigieren, Informationen abrufen und normale Internetdienste nutzen kann. Das war hier leider kaum möglich. Für mich hat die eSIM ihren eigentlichen Zweck damit nicht erfüllt. Aufgrund dieser Erfahrung kann ich den Anbieter für die Türkei nicht empfehlen.

Update: getting a new E-Sim which works good. So now changing from 1 to 3 Stars

4 de agosto de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Murat Güner, we are sorry to hear about the problem you faced with our eSIM. We will connect with you shortly to fix the complaint.

Thanks,
Team eTravelSIM

Classificada 5 em 5 estrelas

Great app and service!

Great app and service! Highly recommend it to anyone who's traveling to Europe!

11 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Feras, Thank you for posting the review of our services. We are pleased to hear that you found them satisfactory, and your recommendation is highly appreciated.

Thank you,
Team eTravelSIM

Classificada 1 em 5 estrelas

Nirgendswo Internet

Ich habe unbegrenzt in der Türkei gekauft. Ich habe in einer Stadt wie Istanbul nirgendswo richtig Internet alles lädt sehr Lange das einzige was man gerade noch so machen kann ist es Nachrixhten auf Whats App zu schreiben. Niewieder dieser Anbieter.

30 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, apologies for the inconvenience caused to you. Our unlimited plans provide you the high speed data throughout the validity period of your plan. We are checking it and will connect with you.

Team eTravelSIM

Classificada 5 em 5 estrelas

Highly recommend

Hello
My wife and I just returned from three weeks in the US.
Before the trip, we purchased two eSIM cards from eTravelSim.
The cards work perfectly and we enjoyed free browsing.
Even before the purchase, we contacted customer service via WhatsApp and I was always answered quickly by a representative. I received clear answers that helped me decide and make the purchase.
During the trip, we had difficulty making and receiving calls and contacted customer service via WhatsApp.
Even from abroad, at all hours of the day, it was really easy to reach and receive support from a representative. All the representatives were focused on helping and solving our problem.
A representative named Mohammed stood out in particular, who accompanied us via WhatsApp until the problem was solved.
We would like to thank and express our appreciation to the representatives who took care of us and the managers who created such standards of customer service.
You are abroad, feeling helpless, but the representatives left us with the feeling that there is nothing to worry about and that we are in good hands.
Congratulations
Regards
R&T

9 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Thank you very much for the five-star rating. We are delighted to hear that our customer care team resolved your queries effectively, and we sincerely appreciate your recommendation.

Thanks,
Team eTravelSIM

Classificada 5 em 5 estrelas

Anbefaldet

Virkelig godt internet, havde brugt esimfo de sidste 10 dage og det har været ubrugligt. Her de sidste 3 dage ku jeg ik mer og prøvede så etravelsim som virker virkelig godt.

25 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear D Turan, thank you for posting the 5 star rating to our services. We are glad to hear that you could use our eSIM without any issue and the connection was reliable throughout your trip.

Team, eTravelSIM

Classificada 2 em 5 estrelas

Disappointing experience from start to…

Disappointing experience from start to finish. Trying to purchase an esim was hard initially as payment stated it didn't go through and then I was charged twice. I was told I would get a refund but after a week I had to chase again. Refund came through though but why should I have to chase? Worse than that I purchased a 20gb plan. After using 6gb I got a warning via text from Orange saying I was nearing my 10gb limit. I checked with the WhatsApp customer service and was told to ignore the message as I had purchased a 20gb plan. Guess what? I got cut off at 10gb and customer service is not responding. So I paid for a product and they didn't provide it. Took my money for 20gb and only offered me 10gb. I have travelled for many years and always used another provider without an issue so will return to them. You should never expect to be cut off when travelling for no reason.

Happy to add that after numerous messages and requests for me to send screenshots of SIM configuration (good job I had access to WiFi at the time) I was sent a new SIM after trying to explain that the old one didn't work. Watch out with these people though as only a new SIM fixed the problem as the original expired after 10GB.

24 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Adam George, we are sorry to hear about the problem you faced. After you reported a complaint of the data issue with your eSIM, we sent you a new eSIM QR that worked and you confirmed it on the email also. We assure you that you received 20GB data in the plan you paid for.

Thanks for your understanding.
Team eTravelSIM

Classificada 1 em 5 estrelas

Purchased 50gb of data and four days in it doesn’t work

Purchased 50gb of data, was working fine for 4 days and then stopped working suddenly and has been out for the last 10 hours. I tried to contact them, probably around 30 times, and only received an automated message stating that there is a service outage and that it would be back in 3-4 hours. That time has elapsed and it’s still not back on, they will not reply to any of my WhatsApp messages.

24 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, Apologies for the inconvenience caused to you. There was a temporary outage and it was fixed. Let us connect with you to understand more about it and will provide a best possible solution.

Thanks,
Team eTravelSIM

Classificada 5 em 5 estrelas

Très réactif et axé solutions

19 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Gregory Aellen, We are glad to hear about your experience. Our review is highly appreciated and it keep us motivated to provide with the best services to our customers.

Team eTravelSIM

Classificada 1 em 5 estrelas

Unreliable, which is a cardinal sin for a travel SIM

The problem with an eSIM is that you can't activate it until you arrive at your destination, so a fair bit of trust is involved. Etravelsim got generally positive reviews and was a good price, so why not? Well, I installed it when I arrived in Croatia, and I had no internet. Luckily I had activated global roaming on my physical SIM, because I'm paranoid, and I was able to order Ubers etc. Tech support confirmed I'd installed the eSim correctly, and after several hours of back and forth and multiple phone restarts, they got it working for me by doing something at their end. It was OK for a couple of weeks, but then I crossed the border into Slovenia, whereupon it stopped working. No internet. So I switched to my physical SIM again. After another few hours of back and forth with Tech Support they made a lot of suggestions and asked me to restart my phone several times. At time of writing, it still doesn't work. It tries to register with a network for a few minutes, then gives up and tells me to try again later. Maybe it will start to work again when I leave Slovenia, but I'm not hopeful, so I'll have to use my physical SIM sparingly. Even if tech support manages to get it going again, it's been a massive waste of time.
Edit: while you might be able to activate your eSim before your trip, you won't know if it will work until you arrive at your destination. In my case, it did not when I arrived in Croatia, and it stopped working when I crossed the border into Slovenia. Tech support were responsive and ultimately got it working, but the last thing you need when you're at an airport after 2 full days of travel is to be on Whatsapp to tech support for a few hours. My order id is 819560 if you want to verify everything I've said.
Edit2: while driving from Rijeka to Zagreb, it dropped out again, so I lost real time traffic updates. Traffic in Croatia in the middle of summer can be incredibly congested and come to a stop unexpectedly, so real time updates can be critical if you need to be somewhere at a particular time. It might have been a network coverage issue, but my physical SIM came to the rescue again

19 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi, apologies for the inconvenience caused to you. You can install the eSIM anytime before your travel start date, it works when you reach the destination country. The eSIM connects to the network automatically when you cross the countries that are covered in your plan. To check this case further, we would request you to kindly share your order number with us.

Thanks for your cooperation.

Team eTravelSIM

Classificada 5 em 5 estrelas

eTravelSim is my go to for eSims

I first used eTravelSim during my travels to India, and recently used it for Israel. The whole process from purchase to enabling to activating and using is pretty robust and simple, and the connection and speed is awesome. I will continue to use them for my future travels and have already recommended them to friends

11 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Samson K, Thank you so much for posting the 5-star rating for our eSIM services. We are absolutely pleased to hear that you found the activation process smooth and that the data speed was reliable during your trip.

Your recommendation is highly appreciated and means a lot to our team. Please feel free to reach out if you need assistance with any future travels.

Team eTravelSIM

Classificada 3 em 5 estrelas

Not Bad could be better


Not bad but could be improved. Yes good value for money however website and app glitchy and double charged even when said failed try again - still waiting on refund. Lacks clarity on whether Rwanda is covered in Africa region- app says no support says yes - still unable to get it to work but does work in Uganda. Do have support on email and message but response times do vary and was left for a few hours on read with no update apology or help but next day they did come back.
Review updated when they did actually respond. It did take a review to get helpful support but pretty much resolved now. Family members still without refund after 6days when they said 1-2. They do need to improve payment system as Apple Pay and PayPal on web and app unreliable

10 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Dear Pacey, Please accept our apologies for the inconvenience you experienced.

We assure you that we will thoroughly investigate the issue you reported and ensure that your refund is processed promptly. Additionally, we would like to confirm that our Africa eSIM plan is fully functional in Rwanda.

Kindly share your email id to connect with you.

Thank you for your patience and understanding.
Team eTravelSIM

Classificada 5 em 5 estrelas

Einfache Bestellung

Einfache Bestellung, sofortige Lieferung. Perfekt! Datensatz hat vollkommen gereicht.

8 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Roland, we are pleased to know about your experience with our eSIM. Our eSIM provides instant connectivity as soon as you land in the destination country. It is satisfactory to hear that you were able to get data and calling services in the USA from our eSIM after reaching there.

Thank you for the 5 star rating.

Team, eTravelSIM

Classificada 1 em 5 estrelas

Leider nur frustriert

Ich habe mir für die USA eine Travelsim bestellt, diese wurde auch recht schnell innerhalb von wenigen Minuten geliefert.
Leider hat die eSIM nicht funktioniert, Kontakt zum Support nur mit WhatsApp.
Nach etlichen versuchen hat mir der Anbieter eine weitere eSIM geschickt, gleiches Problem. Ich werde nun bei meinem vorherigen Anbieter wieder eine eSIM holen.
Was schwierig ist, dass es sehr lange dauert bis der Kundendienst antwortet.
Und dadurch auch keine zeitnahe Lösung möglich ist.

6 de julho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Steffen, Apologies for the inconvenience caused to you. We will surely check your case and connect with you for the resolution. We request you to kindly share your order number.

Thanks,
Team eTravelSIM

Classificada 5 em 5 estrelas

So easy to set up this travel sim

So easy to set up this travel sim, we chose the 30 day plans with unlimited calls as we were travelling through several states here in the USA. The sims worked as soon as we landed from the UK which was such a relief after all the planning and choosing the right sims for us. The data works well and the phones were instantly available for us to use.

20 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi John, we are glad to know about your experience with our eSIM. Our eSIM provides instant connectivity as soon as you land in the destination country. It is satisfactory to hear that you were able to get data and calling services in the USA from our eSIM after reaching there.

Thank you for the 5 star rating.

Team, eTravelSIM

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Would recommend. Will definitely use again Tom R

22 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Tom, We are very pleased to receive your positive feedback regarding your recent experience. We would love the opportunity to provide you with our best-in-class eSIM services for your future travels.

Your recommendation is highly appreciated.

Thank you
Team eTravelSIM

Classificada 1 em 5 estrelas

Funktioniert nicht mehr!

Anfangs hat die ESIM gut funktioniert (Japan), aber nachdem ich einmal den Flugmodus drin hatte wegen eines Inlandsflugs, ging gar nichts mehr. Die Simkarte schafft es nicht sich ins Netz einzuwählen. Anfangs dachte ich es lege am Ort. 3 Orte später funktioniert es immer noch nicht. Ich habe alles versucht. Sämtliche Einstellungen geändert und wieder zurückgesetzt. Die Karte neu installiert, etc. Nichts hat geholfen. Ich habe von 20 GB bloß 7 GB verbraucht und ärgere mich, dass ich so viel Geld ausgegeben habe für eine E-Sim die nicht funktioniert! Ich habe versucht im Kundenchat weiter zu kommen, aber es sendet meine Nachricht nicht mal raus! Die ESIM wird mir auch noch als aktiv in der App angezeigt. Ich bin nur so viele Orte ohne Internet ausgekommen, da meine Freundin mir Hotspot gegeben hat. Ich muss mir jetzt für die restlichen 10 Tage eine neue ESIM holen. Aber definitiv bei einem anderen Anbieter!

20 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Sophia Bou, apologies for the inconvenience caused to you. You are requested to share your order number with us so that we can investigate the issue and resolve it.

Thanks for your understanding.

Update: Please share your order number.

Team, eTravelSIM

Classificada 5 em 5 estrelas

Antalya Turkey eSim

I,ve purchased the Antalya Turkey TraveleSim from ETravel.com second time.
On both occasions the esim coverage and reception were very good.
I got 10GB esim because I was there for one week and I am a low user of the data.
Overall I am quite happy with the 10GB deals from the ETravelSim.com.
I would definitely recommend to anybody who is travelling to Antalya Turkey to buy this esim.

3 de junho de 2026
Opinião espontânea
logótipo da ETravelSim - Travel eSIM

Resposta da ETravelSim - Travel eSIM

Hi Afzal, Thank you for sharing your feedback regarding your recent experience. We are pleased to hear that you enjoyed excellent connection and data reception during your trip.

Your recommendation is highly appreciated.

Thanks,
Team eTravelSIM

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais