Zyren Reviews 

194
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the product's effectiveness, noting improvements like smoother, firmer, and less crepey skin, often seeing results within weeks. They appreciate the cream's pleasant, light consistency, which absorbs quickly. Excellent customer service is frequently highlighted for quick responses and helpful resolutions, with ordering described as smooth and prompt. However, some customers reported the product made no noticeable difference. A few others experienced adverse reactions like burning sensations, or received products with damaged packaging. Additionally, some reviewers found customer service unresponsive to inquiries.

What people talk about most

Product

Customers had positive experiences with the product, with many reporting noticeable improvements in their... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

User experience

Customers consistently note positive experiences with the user experience, with many seeing a noticeable... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Order

Consumers find the ordering process to be positive, with many expressing satisfaction and confidence in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whilst I cannot rate the skin product highly, because it did not make any difference for me. So, I wanted to take advantage of the refund policy. I was skeptical as to whether I would be successful.... See more

Company replied

Rated 4 out of 5 stars

I like the consistency of the cream which absorbs fast and doesn’t leave a shiny finish. It’s early days yet, I’m just nearing the end of the first pot ( I have another two) so I will be sticking with... See more

Company replied

Rated 4 out of 5 stars

Been using the cream for 4 weeks now. Cannot see any improvement at all, however I will continue to use it and possibly even buy once more in the hope it is just taking longer to work on my neck. The... See more

Company replied

Rated 4 out of 5 stars

1st pot, I was worried it was just another product that made big promises and resulted in disappointment BUT it actually appears to be working!! My turkey neck is really looking better with 4+ weeks o... See more

Company replied


Company details

  1. Beauty Supply Store

Written by the company

Zyren is a skincare brand that focuses on delivering advanced, science-backed formulas for firming and anti-aging care.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(194)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sceptical but swayed…

I’m always a bit sceptical but loved the ad I saw on Facebook, and the price was less than I normally pay, so ordered to see what it was like.
I’m not disappointed, the cream glides on and soaks into my skin beautifully, leaving it soft and looking better than before.
I’ve noticed my wrinkles are not as bad as they were and although it’s taken a while the difference visually is now more noticeable.
All in all a lovely cream that works for me. 😀

23 July 2026
Unprompted review
Rated 5 out of 5 stars

First pot came quickly

First pot I ordered came quickly, still waiting for the next batch.
Been using it about 3 weeks now, think I've noticed a slight improvement in the skin on my neck

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Worth buying

I use a serum underneath the Zyren but have found the zyren has really softened the texture of my skin as well as firming the skin. Very pleased with the result.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

No more turkey neck!!

Have been using this cream for a few months now. It is not an overnight sensation. It does take a few months to notice the difference. Fast delivery and we'll packaged. Customer service were quick to respond. Just placed another order.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Gonna start my second pot!

Used up my first pot, lasted approximately a month (applied twice daily to neck and décolletage)…. I’ve noticed my neck looks a bit less crepey so I’m starting my second pot tomorrow!

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

Hi there! Thanks so much for sharing and we are so excited for you! 🎉 Please do keep us posted on your results — we cannot wait to hear how it goes! 💜✨

Rated 5 out of 5 stars

Fast response to my email to Zyren.

I was concerned that the courier hadn't updated the expected delivery date so I contacted Zyren via email and received a response from Chloe within a few minutes.

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

We are so happy to hear this and truly appreciate your kind words! 😊 We always want to make sure our customers are taken care of! 💜

Rated 5 out of 5 stars

Lovely product

Lovely product, really pleased with your neck cream. Sits nicely, not sticky. Skin feels really nice,for hours after too . Pleasure to use, will definitely re -order when running low , Val ,75

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

Hi there! Thanks so much for taking the time to share this 💜 it means a lot to us.

Rated 5 out of 5 stars

Excellent customer care

I have a very sensitive body that reacts to many things. I developed a rash on my neck after using the cream. I expect I will be the only one they get! However I was treated so well. I had a response within minutes and the only questions asked were of concern and needing to learn what might have caused this. Within a day I was given a total refund. I think it was only right to send them a photo of the rash which is beginning to clear.

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

We are so happy to hear this and truly appreciate your kind words! 😊 We always want to make sure our customers are taken care of! 💜

Rated 5 out of 5 stars

I’m finding my neck is much firmer

I’m finding my neck is much firmer, it doesn’t look as saggy or wrinkly and the skin itself looks smoother. I’m really happy with the product.

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

Hi there! Thanks so much for taking the time to share this 💜 it means a lot to us.

Rated 5 out of 5 stars

The cream is great and has helped.

The cream is great and has helped, with diet and exercise to improve the skin firmness on my throat/neck area.

1 July 2026
Unprompted review
Zyren logo

Reply from Zyren

Hi there! Thanks so much for taking the time to share this 💜 it means a lot to us.

Rated 4 out of 5 stars

All good so far

All good so far, hoping for more improvement but happy with the product. It’s easy to apply, absorbs well and the skin on my neck is feeling softer and more subtle.

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

Hi there! Thanks so much for taking the time to share this 💜 it means a lot to us.

Rated 2 out of 5 stars

I used this cream twice a day for 71…

I used this cream twice a day for 71 days. It rubs in nicely and a small jar goes a long way. The ad and the jar both state that it tightens and firms the neck. Unfortunately this is not true at all. After 71 days there is no difference to my neck. It hasnt tightened or firmed in any way. Very disappointed with the company for falsely advertising this product. They state a money back guarantee, so will see if this is the case.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Received a prompt response to my…

Received a prompt response to my query, pleasing.

20 July 2026
Unprompted review
Zyren logo

Reply from Zyren

We are so happy to hear this and truly appreciate your kind words! 😊 We always want to make sure our customers are taken care of! 💜

Rated 4 out of 5 stars

Response time was good

19 July 2026
Unprompted review
Zyren logo

Reply from Zyren

We are so happy to hear this and truly appreciate your kind words! 😊 We always want to make sure our customers are taken care of! 💜

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