Just getting started with USHUD but the professionalism by each member of their team so far has been of such a high caliber. They have given me confidence that with their support, I will be able to gr... See more
Company replied
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Review summary
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Reviews shaping this summary
The information I received regarding USHUD was positive . I am now Waiting for a client that should be sent to me so I may begin my work to help a person who needs my services. So far I have received... See more
Company replied
I don’t know why the call today was needed. I already provided my info but the call was regarding a Platinum package and it sounded like what I already signed up for? Marketing and leads? Can someone... See more
Company replied
So far this is great, I was expecting this call yesterday and was slightly disappointed that it did not happen. I expected that no call would be coming in as ive had so many of these promises made by... See more
Company replied
Company details
Information provided by various external sources
Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.
Contact info
United States
- ushud.com
3.9
Great
591 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Not one viable lead since signing on…
Not one viable lead since signing on early this year. They promised that all the leads are fully vetted and prepared to move forward before sending to me. Yet the leads either don't answer the phone, or they don't know anything about why I am calling.
15 April 2026
Just signed up and everyone has been very helpful!
Just signed up and everyone has been very friendly and helpful. Tara helped get my initial startup fees lowered so I could afford to get started.
3 September 2026
I signed this agreement and PAID in…
I signed this agreement and PAID in full on August 18th. I have YET to receive a lead, or have anyone from USHUD call me or email to discuss anything, or an explanation of how to obtain leads. I did have Michael from Livewirebuyers(?) call to set up a website, but no help in getting lead or what to expect for the 12 to 15 leads a month I should expect. What did I pay for?
18 August 2026
Reply from USHUD.com
Thank you for bringing this to our attention. We completely understand your frustration, especially after joining on August 18th and expecting to hear from our team about your account, lead delivery, and how to get started.
You absolutely should have received clearer communication and guidance during the onboarding process. The website setup you referenced is an additional resource, but it should not replace the communication and support you receive regarding your USHUD program.
We would like the opportunity to review your account immediately, determine where the breakdown in communication occurred, and make sure you understand exactly how your program works and what to expect moving forward. A member of our team will be reaching out directly to help get this resolved.
We appreciate you bringing this to our attention and giving us the opportunity to make it right.
Realtor
I just started using USHUD and the customer service has been spot on. Can't wait to see the results they are going to provide.
31 August 2026
The whole onboarding process has been…
The whole onboarding process has been so stressfree and not time consuming at all! Everything has been explained very well.
24 August 2026
RUN!!! DO NOT SPEND YOUR TIME WITH THESE PEOPLE. THEY WILL STEAL YOUR MONEY
Do not give these people your credit card information. They make it impossible to cancel and the leads are worthless. I did not get a single lead in my area and they took almost $2,000 from me. They never answer their calls and made it impossible to cancel. Please do not trust this company. It is such a waste of time and money.
27 February 2026
Reply from USHUD.com
We’re sorry to hear about your experience and understand your frustration. We take concerns regarding billing, cancellation, and lead delivery seriously. Our goal is to provide our customers with clear expectations and responsive support, and we’re disappointed to hear that you feel we fell short. We’d appreciate the opportunity to review your account, including the leads delivered and your cancellation request, so we can better understand what happened and address any outstanding concerns. Please reach out to our customer service team so we can look into this directly.
Excited about this partnership!
12 August 2026
Reply from USHUD.com
Thank you! We’re excited to have you on board and look forward to a great partnership. We appreciate you choosing us and can’t wait to see what we can accomplish together!
Timely interaction with staff with…
Timely interaction with staff with their onboarding. Reasonably priced and professional .
14 August 2026
Reply from USHUD.com
Thank you for the great feedback! We’re glad you had a positive onboarding experience and found our team responsive and professional. We truly appreciate your business and look forward to continuing to work with you!
Charging your account for something I…
Charging your account for something I did not order is called unauthorized billing, cramming, or deceptive/fraudulent charges. THIS PRODUCT IS TRASH, AND I ASKED FOR A REFUND; INSTEAD, YOU KEEP BILLING ME! I RATE YOU MINUS 10, AND I WILL ADD THIS DECEPTIVE TREATMENT TO EVERY SITE ALLOWED!
23 April 2026
Reply from USHUD.com
We’re sorry to hear about your frustration, especially regarding the billing concerns you’ve described. We take concerns about unexpected charges very seriously and would like the opportunity to review your account and understand exactly what occurred. Please contact our customer service team directly so we can investigate the charges and work toward a resolution. We appreciate you bringing this to our attention.
Everyone was so kind to me!
Everyone was so kind to me! They explained everything very well and made the process super easy.
12 August 2026
Reply from USHUD.com
Thank you so much for the kind words! We’re glad our team was able to make the process simple and easy to understand. We truly appreciate you taking the time to share your experience!
Reply from USHUD.com
Thank you for the review! We’re happy to have you as part of USHUD and glad our team made you feel welcome and answered all your questions. We look forward to working with you and helping you make the most of your USHUD membership!
This company is 100% a Fraud and makes…
This company is 100% a Fraud and makes promises of providing 10 to 15 leads/mo that were different than the past. Unfortunately, just a few very unqualified people seeking help were provided which is what they said was prescreened out upon my re-association with this company. I had a horrible experience with this company before and it hasn't changed. Adding to this, a customer service rep named confirmed to me that all my memberships were cancelled and I would not be charged any additional fee. I have it in an email from her. Today, My card was charged another $269.00 for some platinum membership fee they said was free with their service, and I was charged this fee out of nowhere with no prior disclosure at all.
Stay away from this company if you value your money, they are a FRAUD and I will report their practices to the BBB as well.
31 July 2026
Unprompted review
Reply from USHUD.com
Thank you for taking the time to share your experience. We're sorry to hear that we did not meet your expectations.
We take concerns like yours seriously, particularly regarding lead quality, billing, and cancellations. While we can't discuss the details of an individual account in a public forum, we would welcome the opportunity to review everything with you, including the leads you received, your cancellation request, and the charge you referenced.
If you were told your account was fully canceled and should not have been billed again, we certainly want to investigate that. We encourage you to contact our Member Services team or email us directly with your account information so we can review the communication history and determine whether an error occurred.
Our goal has always been to help real estate professionals grow their business, and we recognize that doesn't happen unless we provide both quality service and responsive support. We appreciate the opportunity to review your concerns and work toward a fair resolution.
We hope you'll allow us the chance to make this right.
Reply from USHUD.com
Thank you for your kind words! We're glad to hear our team was prompt and helpful. Providing responsive communication and supporting our clients every step of the way is something we take pride in. We truly appreciate your feedback and look forward to continuing to help you succeed!
Reply from USHUD.com
Thank you for your honest feedback.
We completely understand your perspective, and we agree—the real value comes from results, not promises. We appreciate you giving us the opportunity to earn your trust, and our team is committed to supporting you every step of the way. If there's ever anything we can do to help you maximize the program, please don't hesitate to reach out. We look forward to proving ourselves.
The communication has been awesome this…
The communication has been awesome this far. I look forward to working with the complete staff! Great teamwork!
20 July 2026
Reply from USHUD.com
Thank you so much for your kind words! We're thrilled to hear you've had a great experience with our team so far. We believe great communication is the foundation of a successful partnership, and we're excited to continue supporting you every step of the way. Welcome aboard—we look forward to helping you achieve great results!
Everything was just fine until...
Everything was just fine until...
With no prior notice or explanation, I was emailed a contract to sign which would have signed me up for an additional 90 days that I would not be able to cancel. There was no clear details included about how much I would be charged. I have not even received my first lead and they are already pushing more 90 more days with the offer of a website. Feels really slimy.
16 July 2026
Reply from USHUD.com
Thank you for your feedback. We're sorry to hear that this was your first impression of our program.
The agreement you received was for an optional website offer and was not intended to automatically extend your current membership or require you to continue beyond your existing term without your consent. We understand how receiving that request before you've received your first lead could feel confusing, and we appreciate you pointing that out.
Our goal is to provide additional tools that can help members convert leads more effectively, but participation in those programs is entirely optional. We will review how and when these offers are presented so they're introduced at a more appropriate point in the customer experience and with clearer pricing and terms.
If you're still a member, we'd welcome the opportunity to review your account with you, answer any questions, and ensure you're getting the most from your membership.
Disappointed and Frustrated
I enrolled in the USHUD Cooperative after being told I could expect 15–18 quality leads per month in my market. Over more than three months, I received only seven leads, many of which were either unqualified, seeking services unrelated to real estate, or confused about why I was contacting them. I raised my concerns with management, gave the program additional time after my account was extended, and unfortunately saw no improvement. My experience did not match what was represented during the sales process, and I was disappointed with both the lead volume and overall quality.
6 April 2026
Reply from USHUD.com
Thank you for taking the time to share your experience. We're sorry to hear that the program did not meet your expectations. Our goal has always been to connect our members with genuine homebuyers and sellers, and we understand how frustrating it can be when lead volume or quality falls short of what you were hoping for.
We appreciate that you gave the program additional time and worked with our team to try to improve your results. While many of our members achieve success with the Cooperative, we also recognize that every market, response strategy, and timing can produce different outcomes.
We would welcome the opportunity to review your account, the leads you received, and discuss ways we may be able to help. Please contact our Member Success team directly so we can take a closer look at your specific situation. We genuinely value your feedback, as it helps us continue improving our products and services for all of our members. We wish you nothing but success in your real estate business.
Just started and so far it has been a…
Just started and so far it has been a smooth onboarding and the structure and professionalism in everyone and the system and set up. Looking forward to much success.
2 July 2026
Reply from USHUD.com
Thank you for your kind words! We're thrilled to hear your onboarding experience has been smooth and that you've noticed the professionalism of our team and systems. We work hard to make getting started as seamless as possible so our members can focus on growing their business. Welcome to USHUD—we're excited to be part of your journey and look forward to celebrating your success in the months ahead!
Jennifer was super helpful and…
Jennifer was super helpful and mentioned tips to make my experience exceptional!
9 July 2026
Reply from USHUD.com
Thank you for your wonderful review! We're so glad to hear Jennifer was able to help and share valuable tips to set you up for success. She genuinely cares about making every member's experience exceptional, and we're thrilled that came through. We appreciate you choosing USHUD and look forward to being part of your success!
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