Travelcircus Reviews 

13,476
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Das Packet Technik Museum Sinsheim und Hotel Plaza Inn war prima da gibt es nichts zu nörgeln wir waren rund um zufrieden.

Rated 5 out of 5 stars

Hello, we have enjoyed our stay and recommend to our mutuals🫰🏻 we definitely come back in the future:) breakfast was perfect and the refreshment in the corridor was so good!:) +the photobooth was fu... See more

Rated 5 out of 5 stars

Everything was as described and shown in the original conditions. The hotel was great, and the park was an amazing experience. I am absolutely satisfied with the whole experience. The only thin... See more

Rated 5 out of 5 stars

Booked to see Paddington The Musical, along with a hotel via Travel Circus. Totally pain free, great seats , hotel was good, no stress over the itinerary as travelcircus had it all laid out for us.... See more

Company details

  1. Tour Operator
  2. Cultural Tours Provider

Written by the company

TRAVELCIRCUS ist eine Full-Service-Buchungsplattform für exklusive Kurz- und Erlebnisreisen. Egal, ob Städtetrip, Musicalreise oder Wellnessurlaub, Travelcircus stellt die Leidenschaften und Hobbys seiner Kunden in den Mittelpunkt und verbindet ausgewählte Premium-Hotels mit einer bunten Mischung aus Hotelservice, Verpflegung oder Freizeitaktivitäten vor Ort. Unsere Mission? Einzigartige Reiseträume erfüllen!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(13,476)

3,954 reviews in the last 12 months

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Rated 5 out of 5 stars

Playmobil Fun Park

Everything was as described and shown in the original conditions. The hotel was great, and the park was an amazing experience. I am absolutely satisfied with the whole experience.

The only thing I would suggest adding in the future would be some kind of luggage storage option after the second night at the hotel. The package I purchased included three days of tickets to Playmobil FunPark and two nights at the hotel. For families traveling by train, it is very difficult to enjoy the third day at the park after checking out of the hotel, especially when you need to catch a train back home. In our case, we actually had to give up the third day of our park passes in order to catch our train.

Perhaps offering a luggage storage facility or another solution for families in this situation would make the experience even better in the future.

Otherwise, it was an amazing experience, and we really enjoyed our stay!

12 August 2026
Unprompted review
Rated 2 out of 5 stars

It’s a beautiful place for children

It’s a beautiful place for children, but unfortunately, the rooms are quite uncomfortable. The mattress was uncomfortable, and there was no air conditioning.

4 August 2026
Unprompted review
Travelcircus logo

Reply from Travelcircus

Hallo Dori,

We are glad to hear that things were great for the children on-site. We are sorry that the rooms did not meet your expectations; we will certainly pass this feedback on to the accommodation.

Rated 5 out of 5 stars

Great

Hello, we have enjoyed our stay and recommend to our mutuals🫰🏻 we definitely come back in the future:) breakfast was perfect and the refreshment in the corridor was so good!:) +the photobooth was funky and we have a nice memory. Thank yoy

30 July 2026
Unprompted review
Rated 2 out of 5 stars

Breakfast not provided but paid for

We booked a hotel and park tickets to a theme park. Everything with the park tickets was fine. But we had booked a hotel with continental breakfast and said breakfast was not being provided by the hotel. To this day we have received no assistance or compensation from our booking agent.

16 July 2026
Unprompted review
Travelcircus logo

Reply from Travelcircus

Hallo Rick,

please accept our apologies for the delay in getting back to you.
It is currently the holiday season, and our customer service team is working hard to process everything as quickly as possible.
We will review and handle your request immediately; please resend your inquiry so we can address it as soon as possible.

Rated 1 out of 5 stars

Very very upsetting

Very very upsetting. I booked a combi ticket and ended up paying 150 euros extra (total 350 only) and ticket was wrong. I emailed multiple times and spoke to customer care couple of times. They said they can’t refund and also sent wrong ticket couple of times. Highly disappointed.

Better to book directly instead of going through them. Feel looted

24 July 2026
Unprompted review
Travelcircus logo

Reply from Travelcircus

Hello Aishwarya,

we are truly sorry that you experienced multiple issues with your booking. Naturally, this falls short of our standards. I see that the matter has since been resolved and you have received the correct tickets. My colleague has also already provided you with all the necessary information. Please accept our apologies for the inconvenience caused.

Rated 1 out of 5 stars

Never again

Never again,
Most lousy helpdesk ever experienced. They literally do almost nothing to help you with a problem caused by them or their partner.
Anders geven say nothing or need to be checken by superior who do not respond at all..

24 April 2026
Unprompted review
Travelcircus logo

Reply from Travelcircus

Hello Eric,
we are very sorry that you were not satisfied with our service. We were available to assist you at all times and offered our support within the scope of our capabilities.
Furthermore, all important information regarding ticket release was communicated to all customers in a timely manner.

Rated 4 out of 5 stars

Everything was great

Everything was great! The hotel was close to the center in car and we had a nice stay, breakfast was succulent.
The activities included was a very long list and we tried do to as much as possible, I would say that 48h was enough to visit the city with the activities.

8 May 2026
Unprompted review
Rated 4 out of 5 stars

Booking was easy

Booking was easy. The hotel was ok and location was ideal. Just 15min ride from the park.
Breakfast was ok, not the great buffet but all food was fresh.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Booked to see Paddington The Musical

Booked to see Paddington The Musical, along with a hotel via Travel Circus. Totally pain free, great seats , hotel was good, no stress over the itinerary as travelcircus had it all laid out for us.

Will definitely be using them again!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. The take over night was so special and am so glad I choose it. Wish we could do it again next year but it seems to have jumped up in price.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

No goodwill

No goodwill

Our credit note has been expired for two weeks, but they show no goodwill to accept it. Legally they are right, but it isn't any sort of customer friendly.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Ein besonderes Event dank Travelcircus!

Ein besonderes Event dank Travelcircus!
Das Walt Disney Studio Takeover war ein Hit.
Die Organisation im Newport Bay Hotel war ebenfalls nicht zu bemängeln.
Leider gab es beim Takeover Event keine Fotografen für die Meet & Greets.
Ansonsten - alles TOP. Klare Empfehlung.

5 February 2026
Unprompted review

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