Quick delivery but really poor value for money Premium pricing and marketing but at the end of the day feels like presentation over actual substance. I would not advise using this as a gift service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered the pastel flower gift box last minute at 9pm for a next day delivery & my friend who received it the next day loved it! And it was such a quick process, will be ordering from here again, Than... See more
Amazing funeral tributes. The flowers are high quality & affordable prices. Denise will go over & above to meet the times you need flowers delivered or collected. 1st class Florist.
I've opted for 'My Cutie pie' as I like everything shown except it was for my sister who was in recovery so I didn't want a 'valentine looking gift' so asked if they could take out the roses and repla... See more
Company details
- Florist
- Corporate Gift Supplier
- Dried Flower Shop
- Flower Delivery
- Gift Basket Store
- Health and Beauty Shop
Written by the company
A locally owned New Zealand Florist & Gift store offering affordable bouquets, posies, flowers in a box, gift boxes, gift baskets as well as Sympathy and Wedding Flowers. Flowers are sourced direct from growers or the local market to ensure freshness and lasting beauty for the customer. Whether you desire a simply flower bouquet, or a personalized gift, we have a Gifting Solution. We are are based in Auckland, but we deliver Flowers and Gifts New Zealand wide Monday to Saturday. In Auckland we deliver same day 7 days a week. If you'd like to check us out in person to see more amazing gifts, or talk to us about your floral needs, visit us at 254 Great South Road, Takanini, Auckland. We are open Monday to Sunday.
Contact info
Suite 6, 254 Great South Road, Takanini, 2112, Auckland, New Zealand
- +64 9 262 2509
- florists@thewildrose.co.nz
- thewildrose.co.nz
4.4
Excellent
692 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products and service.
18 December 2022
Gorgeous well put bouquet of flowers
Gorgeous well put bouquet of flowers! They also have a lovely selection of other gifts.
10 December 2022
Tracking sticker was lost
Tracking sticker was lost so flowers didn’t arrive for over a week. It took two emails to find but I appreciate it was outside of your control. Thank you for the personal phone call to let me know it had been found
16 December 2022
Happy Customer :)
Very easy to order online, same day delivery, excellent service and beautiful fresh flowers!
22 December 2022
Everything I’ve ordered so far has been…
Everything I’ve ordered so far has been amazing. It’s even more beautiful in person, love love love it all & thank you!
21 December 2022
Great gifts and service.
22 December 2022
Lovely flowers but unfortunately…
Lovely flowers but unfortunately arrived to early as had ordered them for Friday and got them today hope they still look good Christmas day
21 December 2022
Reply from The Wild Rose
Hi Nicola,
Sorry to hear that you received them earlier than expected. We've checked the backend of our order form and the selected shipping date was 22nd December, which is why these were delivered on this date.
They should stay fresh and lovely for Christmas, if you keep them in water, snip the ends and keep out of direct sunlight.
We wish you a lovely Christmas and thank-you for support,
Viv
So many beautiful selections
So many beautiful selections. Quick to deliver a beautiful gift to family at Christmas. Gorgeous big flowers. Thanks team.
18 December 2022
I have never had any issues anytime I…
I have never had any issues anytime I have ordered through The Wild Rose and the products received are beautiful
20 December 2022
Brilliant service
Thank you Katrice and the team at Wild Rose for providing the best possible experience for the buyer and recipients of your beautiful gifts.
17 December 2022
Lovely product and arrived exactly on…
Lovely product and arrived exactly on time. Thank you!
16 December 2022
My gift was not delivered.
My gift was not delivered.
No one has contacted me..
I have tried to call.
The gift was for a child up at Starship, having heart surgery.
So so gutted
14 December 2022
Reply from The Wild Rose
Hi Hannah,
We are sorry to hear this, I have looked into this further and can see this was delivered on Thursday the 15th at 3.30 pm to a nurse in Ward 42. We are more than happy to provide more information. Please don't hesitate to get in touch with us at florists@thewildrose.co.nz
- Sim
Birthday Gift
Website was easy to use and I liked how there was a variety of different things to choose from.
7 December 2022
My mum/and niece bought this beautiful…
My mum/and niece bought this beautiful gift for me. Loved it loved it. Thank you Wild Rose
1 December 2022
Very disappointed
Very disappointed. I thought I was ordering a dried flower arrangement, but turns out they are made from synthetic materials which is not my understanding of what it was advertised to be. This was a special birthday gift and I feel embarrassed the final product differed a lot from the pretty picture on the web-site (I have comparison photos I can send). What was received was definitely not good value for money and I would not order from this company again.
However, in the interest of providing balanced feedback, what made my review a 2 instead of a 1 was delivery was made on the agreed date, the gift box was lovely, and my recipient likes the vase. The problem was the main feature unfortunately.
9 December 2022
Unprompted review
Reply from The Wild Rose
Hi Deb,
We're incredibly sorry to hear that it was not up to your expectations. We dry a lot of our own flowers and mix these with some synthetic materials as well.
We've followed up via email as well - we'd love to see the photo so that we can understand more about this situation.
Thanks,
Viv
When buying online you never are quite…
When buying online you never are quite sure what the gift may look like, but I have no hesitation in recommending The Wild Rose! the gift my daughter received was beautiful! she was overwhelmed by such a lovely gift. I thought it was great value, and great service, highly recommend! Much thanks The Wild Rose 🌹
4 December 2022
Very easy to use great customer service…
Very easy to use great customer service very freindly an helpfull
27 November 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.