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Rated 1 out of 5 stars

English and Dutch text: 🇬🇧 English Smartwatch broke in less than 4 months, customer service dismissed it despite a well‑known defect. Return at my own expense, no solution offered. I shoul... See more

Rated 5 out of 5 stars

Techpunt hatte den Artikel zum günstigsten Preis und die Zahlung per PayPal war auch kein Problem. Nach nur zwei Tagen war der Artikel vor meiner Tür, sehr gute erste Erfahrung. Techpunt had the... See more

Rated 1 out of 5 stars

Very poor experience. I ordered a USB-C to USB-C cable, but received the wrong product. After reporting the issue, they sent another cable – again incorrect. This is now the second mistake,... See more

Rated 5 out of 5 stars

Really good price, Fast delivery, Fast communication from the support team, package condition was good no damage no issue at all. Highly recommended place to buy your things. I tried it from Germany.... See more

3.5

Average

TrustScore 3.5 out of 5

554 reviews

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3.5

All reviews

(554)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STAY AWAY CRAP COMPANY .

STAY AWAY. They are completely useless, bought a 70mai RC 12 rear camera and they sent an RC13, sent it back, and then received an RC11 which was even cheaper, now they want me to send it back again. no thanks crap company . I think they are illiterate, and then they should go to an optician. CRAP COMPANY

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good price, Fast delivery, Fast communication from the support team, package condition was good no damage no issue at all. Highly recommended place to buy your things. I tried it from Germany.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst seller ever

Worst seller ever. Took 4 weeks to get the package and then sent it back and a month later still no refund. AVOID AT ALL PURPOSES.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Frustrating

My experience with Tecphunt has been extremely frustrating and disappointing.
I purchased a projector as a 15th birthday gift for my nephew. Unfortunately, the device arrived defective. The product was returned and received by the company on April 22, but since then I have still been waiting for a resolution.
The biggest issue is not only the defective product, but the complete lack of commitment regarding after-sales support. After weeks of waiting and several follow-ups, I still have no clear update, no defined timeframe, and no replacement device.
Communication from the company has been slow, vague, and ineffective. The customer is simply left without concrete answers while time keeps passing.
I expected far more professionalism and respect for customers, especially from a company that sells internationally.
At this point, unfortunately, I cannot recommend Tecphunt to anyone.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience.

Very poor experience.

I ordered a USB-C to USB-C cable, but received the wrong product. After reporting the issue, they sent another cable – again incorrect.

This is now the second mistake, and I have already returned the items via DHL. It has taken a lot of time and effort, and the problem is still not fixed.

This kind of repeated error is unacceptable for such a simple order.

I expect a proper solution immediately. Until then, I cannot recommend this company.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Risky business

I placed an order in January 2026. It is April now and I still have not received it. I did get an e-mail stating they did not have the item in stock and it would take them 3 weeks to get which was fine with me. But this is too much.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Serious Complaint Regarding Defective Product and Lack of Response

Be careful with this company. I had a very disappointing experience with this company. They sold me a defective dashcam, and after I returned the faulty product, I received no proper response for more than 40 days. I sent several emails, but they did not provide any clear update or solution.

What is even more concerning is that their website shows many second-hand dashcams for sale, which raises serious questions about how returned faulty products are handled. In my opinion, this company does not take proper responsibility for defective items and does not provide acceptable after-sales service.

Based on my experience, I would strongly advise other customers to be very careful before purchasing from this company.

30 March 2026
Unprompted review
Rated 3 out of 5 stars

Cost me €11 to return a €20 item due to their mistake!

I bought a Wanbo bracket for €20. The website claims it fits 'among others' (zoals) Wanbo models, but it's NOT compatible with the DaVinci 1 Pro.
Because of TechPunt's misleading description, I had to pay €10.75 out of my own pocket (€8.75 for registered shipping + €2 for printing their form) just to return it.
Customer service (Ruben/Willianne) was incredibly rigid and refused to provide a prepaid label, ignoring EU consumer law on non-conformity. I basically lost more than 50% of the item's value because of their poor documentation.
​"Update: After reporting the issue, the company reached out and provided a full refund, including the shipping costs. I appreciate the final resolution."

20 March 2026
Unprompted review
Rated 1 out of 5 stars

I just been scammed

I just been scammed and thread by the owner of this place, refusing ti refund me for a defective item.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Positive expirience

Didn't know Techpunt has so many bad reviews... However, I had good experience. Ordered Xiaomi Smart Air Purifier 4 Lite + 2 filters. Everything received next day and works well.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

I definitely don't recommend them

I definitely don't recommend them. It's not their fault that the Christmas gift didn't work. But after sending it back, they need a few days to confirm that one button is indeed broken. So far, it's been almost a week (about 4 business days) and still no contact. Just press the button and you'll see it's broken, and you can't do anything with the camera. I wonder if they'll refund my money plus return shipping costs, and when. I mentioned I'd prefer a working camera, but how will this end?

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs! Absoluut vermijden!

English and Dutch text:

🇬🇧 English

Smartwatch broke in less than 4 months, customer service dismissed it despite a well‑known defect. Return at my own expense, no solution offered. I should have read the reviews first… I deeply regret buying here.

🇳🇱 Nederlands

Smartwatch kapot binnen 4 maanden, klantenservice wees het meteen af ondanks een bekend defect. Terugsturen op eigen kosten, geen oplossing. Had ik de reviews maar eerder gelezen… Ik betreur deze aankoop ten zeerste.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Unable to deliver

I ordered a 85”TV that arrived broken. Since Techpunt’s “customer service” is impossible to reach and they refuse to take responsibility, being evasive, indecisive and vague, I was stuck with a broken TV and a huge box in my home for 2 weeks(!). After threatening getting my lawyer involved they finally send a new TV after 3 weeks and guess what, it arrived broken as well ! Techpunt refuses to deal with this now and closed the case leaving me with a broken TV, a big box and no other option but to take legal action. It’s an outrage; a bunch of amateurs without a sense of responsibility and moral taking my money

21 November 2025
Unprompted review

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