The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more
Company replied
It actually works. Has a bunch of surveys and games that are fun and addicting
4.1
Great
6K reviews
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I finished the survey but I didn’t get…
I finished the survey but I didn’t get the money it was 21 minutes
19 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.
We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.
If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
A joke is all I to say which is the…
A joke is all I to say which is the best thing I can
29 July 2025
Reply from TopSurveys
"Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.
We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.
If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
great experience
great experience, but the survey still needs polishing in terms of keeping to time as displayed and repeating question
20 December 2025
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.
We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.
If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Same company as HeyTrash
Same company as HeyTrash. You will get shadow banned without warning at some point and support will be of no help.
They will never straight up tell you that you are banned and you are left wasting time in hopes of recovering your earned funds.
Stay clear of all prime opinion sites.
19 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.
We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.
If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Spend hours to make £5 for them to scam…
Spend hours to make £5 for them to scam me and not let me withdraw, never had another account with them, verified everything, yet they scam me. AVOID THEM
19 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.
There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.
We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
One of the best paying survey and…
One of the best paying survey and gaming apps, I've earned over €175 since September last year I withdrew most of my money on Revolut in about 20 seconds
19 July 2026
Unprompted review
Reply from TopSurveys
"Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
terrible
terrible. Takes forever to get approved in 1 single survey and once you spent 15 minutes on a survey that initially they say is 3 minutes, you will be screen out on the last minute. Ridiculous. This should be banned from app store.
20 July 2025
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.
Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.
If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I answer as honestly as I can and yet I…
I answer as honestly as I can and yet I am disqualified.
16 July 2026
Reply from TopSurveys
"Hi,
Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.
Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.
If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
Reply from TopSurveys
"Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
This platform is so fake
This platform is so fake. I earned like 55$ and they refuse to payout. For over a year now I’ve been going back and forth with support and they keep saying there looking in to it but nothing is ever fixed. Whenever I try to cash out I just keep getting a error. They just stole my earnings and lied to me for over a year.
14 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.
There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.
We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
I have tried multiple times to contact…
I have tried multiple times to contact about the money in my account that I earned and can not get paid out. I’ve done everything they told me to do and now they won’t respond at all. Seems like a scam, I’ve received payment before but now there is $75 I can take out.
14 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.
There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.
We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
It has the potential to be a good site
When I signed up for this site a number of months ago, earning potentials were not bad. They also usually reward you for late disqualifications, so it seems as if they care.
Unfortunately, the honey moon period appears to wear off. Now most surveys offer a pay rate of at most 2p/minute (so less than 10% of the minimum wage). It is quite common to complete surveys and then not be rewarded upon completion.
I know that the site will say that this is not their fault and that it is the survey providers who reject surveys late or upon completion. However, the site can act and stop these providers from listing surveys, but they choose not to do so.
I have tried contacting customer service, but they will not make a difference or make adjustments for unfair pay. They also appear to use pre-written responses that don't always match your concerns. I do not blame the customer service staff as I'm sure they had a tough job on minimum wage.
The site also allows you to go from one survey where you don't qualify to another for the same pay. Whilst this may sound good, it can lead to you spending a lot of time having late rejections on multiple surveys. For example, just today I have spent about 30 minutes taking surveys on the site and none rewarded me on completion leading to a total pay of 21p for my time.
A final point to mention is that they allow surveys that ask you to give them permission to sell your personal information. Now obviously you can say no to this, but it is concerning that this is allowed in the first place.
Overall, it has the potential to be a good site. However, I cannot recommend it in it's current form.
I am also aware that they are good at responding to Trust Pilot reviews so will probably ask me to e-mail them so that they can look into this in more detail. Please do not do this, unless you can state in that response concrete things that you will be able to do to address the concerns above if I do contact you.
Edit (15/07/2026): As expected, thank you for the generic response. Due to the response, I have downgraded this review from 2 stars to one star. The reason is that you state that
"Some issues, such as delays with surveys, offers, or rewards, can occur while information is being verified, processed, or reviewed. In many cases, these are resolved once the necessary checks are completed."
I have been on the site for a number of months and never once has this happened, so it is misleading people on Trust Pilot to say that this happens in many cases.
To be truthful to people on Trust Pilot, are you saying that Top Surveys actively looks for issues and addresses them? Also are you saying that if errors are found, then users of the site will be retrospectively credited to their account? I know a number of people who use the site, and they have never experienced these things happening.
You also ask me to e-mail you with further details. I have contacted customer service and they have ignored the details I sent them. You have also ignored the request in my review not to just respond to my review without concrete examples of what you will do.
It would be easy to conclude that the site is more interested in having a high rating for responding to reviews on Trust Pilot than it is in actually addressing issues with the site.
14 July 2026
Unprompted review
Reply from TopSurveys
"Hi,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when you experience more than one issue, and we appreciate the opportunity to help.
Some issues, such as delays with surveys, offers, or rewards, can occur while information is being verified, processed, or reviewed. In many cases, these are resolved once the necessary checks are completed.
To help us look into each concern thoroughly, please send us an email at help@topsurveys.app with your account details and a brief description of each issue. If possible, include any relevant screenshots or additional information, as this will help us investigate more efficiently.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
Reply from TopSurveys
"Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
my honest Opinion on this trash website
Very bad app not let me withdraw scam doesn't work can't withdraw my 10 usd it says too many attempts pls try again later it doesn't work after 1 days 2 day or even 5 days it terrible app doesn't let me withdraw support doesn't care about us I told their reddit mods their email support doesn't work I've send 5 help request they do reply back this is the most terrible site Ive ever seen would not recommend
12 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We understand how important it is to enjoy a smooth reward redemption process, and we appreciate you letting us know about your concerns.
There are a few reasons why a cash out may not be available right away, such as account verification, reward eligibility, minimum payout requirements, or a temporary technical review to help keep rewards secure.
We'd love the opportunity to take a closer look at your account. Please email us at help@topsurveys.app, and include any relevant details or screenshots if possible. Our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Platform was fine for a few months
Platform was fine for a few months, now there is no surveys. I get 1-3 surveys maybe in 12 hours paying like 5 cents each.
Nope see ya. New account/VPN/new browser/different hardware needed? OK fix your platform thanks.
11 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when there aren't many surveys available.
Survey availability can vary throughout the day based on your profile, location, and the needs of our survey partners. As new surveys are added regularly, you'll often see fresh opportunities over time.
We recommend keeping your profile up to date and checking back periodically for new surveys. If you have any account-specific questions or concerns, please email us at help@topsurveys.app, and our team will be happy to assist you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
always have a good survey template
3 November 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Tried to cash out but the money was…
Tried to cash out but the money was never deposited into my account. If it sounds to good to be true it probably is.
1 July 2026
Unprompted review
Reply from TopSurveys
"Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you haven't received your reward email yet, and we understand how important it is to receive your reward promptly.
Reward emails can occasionally be delayed due to processing times or email delivery. We also recommend checking your spam or junk folder, as the email may have been filtered there.
If you still can't find your reward email, please contact us at help@topsurveys.app. We'll be happy to review your account and resend your reward email if needed.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team"
This app started off great
This app started off great. But then there was “tracking” issue with an offer I was working on as I reached the higher payout tasks, the app stopped tracking. After reaching out to support, I was told the app stopped tracking and they couldn’t do anything about it.
Ok, weird ok I had no other issues prior so I let it go. However, my most recent offer I engaged with was paying until I got to higher level in the offer. This offer had two different ways to earn rewards, one was to level up and another was to to play a certain amount of cash games. My cash games tracked and I was paid for meeting those milestones. However, my level progress stopped tracking. I reached out to support and I was given a list of things they needed including me screen recording me entering into my top surveys account then to the offer to show my progress. It’s been over 3 weeks since I have received any response from them. I’ve sent 2 emails since with nothing from them.
It’s very frustrating to be ignored by a company.
I am hoping they will do the right thing and pay what is owed.
24 June 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our support team didn't meet your expectations. We understand how important it is to receive helpful and timely assistance.
Our goal is always to provide friendly, thoughtful support, and we're sorry we fell short in your case. Your feedback is valuable and helps us continue improving the experience we provide.
We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
This site is a complete scam and tbe…
This site is a complete scam and tbe responses you see from the company contact us so we can help is just a smoke screen to make them look like they really arnt stealing the users money when you contact they first try to no answer and hope you just forget snd go away, whrn that dosent work they escalte it to a nonexsiting department to try and waste more time. So you will get the pennies foe the levels that pay nothing really when you stay and make the big rewards all of a sudden you ate never tracked they do t k pw ehats goimg on and its all a lie they took your money and you never get paid. If you keep at it they will finally get yoy a partial credit i have nevsr received what i was supposed to.
11 July 2026
Unprompted review
Reply from TopSurveys
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interaction with our support team didn't meet your expectations. We understand how important it is to receive helpful and timely assistance.
Our goal is always to provide friendly, thoughtful support, and we're sorry we fell short in your case. Your feedback is valuable and helps us continue improving the experience we provide.
We'd appreciate the opportunity to make things right. Please email us at help@topsurveys.app with more details about your experience, and our team will be happy to review your case and assist you further.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
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