They saved the day again! Automated attacks on older database-driven websites are becoming increasingly common, so having the ability to quickly restore a site is imperative. It gets the site back onl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Verpex is truly a customer first company, Verpex delivers a fully managed hosting service and we go to the extra mile to ensure our service is nothing like you've experienced before
Contact info
London, United Kingdom
- 020 8191 9755
- support@verpex.com
- www.verpex.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was good and resolved my issue and…
It was good and resolved my issue and concerns
I love this company and its service
I love this company and its service, never once had an issue, they are always there if I need help, I changed domain names 3 times and they set it up each time with out a complaint. The pricing cannot be beat.. I don't know what else to say about this company but if your not with them then your missing out.
Great support and customer relations…
Great support and customer relations team. Quality of service is great!
The bot and human techs are super
The bot and human techs are super. They resolve all your queries
Fast support responses by using AI
Great customer service and experience
Great experience overall. The service was smooth and straightforward, and everything was handled professionally. Customer service was helpful and responsive whenever I needed assistance. I’m very satisfied with the experience and would recommend them.
My issues were promptly attended to and…
My issues were promptly attended to and resolved
Amazin support
The support is just amazin
Always keen to help
Even beyond their scope on your lucky day
Been a customer for months and havent had a single issue so far
Really grateful
wonderful ability to communicate and…
wonderful ability to communicate and collaborate with
Quite efficient and clear
Quite efficient and clear unlike experiences in the past where it sometimes took days to even get a first response.
Yoedhi is my example of Verpex excellence
Verpex has been a great company to work with since I recently migrated all my services from another, less impressive, hosting company. There was transparency and clarity of service that really stood out. I didn't have to endure a back-and-forth of technical ticket emails; everything was resolved in real time on the website on their technical ticket screen.
I was particularly impressed by the technical agent, Yoedhi, who helped me today to migrate my website & emails. The resolution of my issue was snappity-snap fast!
Exceptionally prompt and courteous in the immediate response to my issue, Yoedhi provided clear, consise communication which kept me updated every (short) step of the way.
I have only the highest regard for all the support staff who have helped me at Verpex, and Yoedhi is a perfect example. Well done (again)!
Great support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.