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Verpex Hosting Reviews 

1,598
•
TrustScore 4.5 out of 5

4.7

Web Hosting Company
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Review summary

Created with AI, based on recent reviews

Looking at 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for their exceptionally prompt responses, deep technical knowledge, and genuine willingness to resolve complex issues quickly. Many consumers also appreciate the exceptionally smooth domain transfers, stable server performance, and efficient assistance provided throughout the entire website setup process. However, some customers also noted occasionally experiencing unexpected service outages, prolonged server downtime, and frustrating communication challenges with certain support representatives. A few reviewers expressed deep frustration when sudden infrastructure changes caused technical complications, took websites offline, and ultimately affected their client accounts.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting professional, prompt, and helpful support from... See more

Service

People report positive experiences with service, highlighting exceptional speed, affordable pricing, and... See more

Staff

Reviewers highlight positive aspects of staff, praising their strong technical expertise and efficient... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and fast assistance.... See more

Website

Clients share ambiguous opinions on website experiences, reflecting both strong satisfaction and severe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They saved the day again! Automated attacks on older database-driven websites are becoming increasingly common, so having the ability to quickly restore a site is imperative. It gets the site back onl... See more

Rated 5 out of 5 stars

I found much easy to find what i want and instant support is highly appreciated. We as Computer Geeks Australia work round the clock we need something like your company available 24/7 support.

Rated 5 out of 5 stars

As a business owner I look for companies that have a good support system that is consistent throughout and they are determined to find a solution. Verpex Hosting has a support team that really cares a... See more

Rated 5 out of 5 stars

I needed to transfer domains and services. My chat got me a personal call within half an hour. The agent (Evan) listened closely to my concerns and he was able to recommend a product that was easily t... See more

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Email Service Provider

Written by the company

Verpex is truly a customer first company, Verpex delivers a fully managed hosting service and we go to the extra mile to ensure our service is nothing like you've experienced before

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,598)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

These guys are amazing.

These guys are amazing.
The System ist clear, organized and everything's easy to find.
They braught back faith in Web hosting services to me.
And the service is outstanding. Quick, friendly and professional.
I'm glad to work with Verpex!
Thank you guys

21 August 2026
Rated 5 out of 5 stars

Verpex is Derbest!

I have been a client for Verpex for nearly a year. I am most impressed with their support. Even the AI support works great and I am able to resolve technical issues with ease as a non-programming novice. Additionally their service pricing is excellent, hosting speeds are great and when you do need to get past AI into the real support, they are there for you.

20 August 2026
Rated 5 out of 5 stars

AI Orbi

Everything working fine for almost 3 yrs, problems solved by tech support, and Orbi (AI agent) is very helpful

18 August 2026
Rated 5 out of 5 stars

Excellent server service

Excellent server service
A very good service offering excellent stability, speed, and uptime. Customer support is efficient, and the team is always ready to resolve any issues. A reliable choice for keeping our websites running securely and continuously. Highly recommended.

17 August 2026

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