TMDHosting Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt assistance, exceptional technical knowledge, and remarkable dedication in resolving various website and migration issues efficiently. Many reviewers also state that staff members patiently guide them through technical hurdles, ensuring that even complex processes are explained clearly and handled professionally. However, some people mentioned that navigating technical terms, server migrations, or updated platform features could sometimes feel a bit challenging for beginners. A few reviewers also noted occasional instances of delayed communication or difficulties when trying to locate specific hosting tools independently.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and detailed service from knowledgeable... See more

Customer service

Consumers find customer service to be positive, highlighting fast answers, professional agents, and top-notch... See more

Service

People report positive experiences with service, highlighting fast speeds and reliable technical support.... See more

Response time

Reviewers highlight positive aspects of response time, noting that support agents provide timely and fast... See more

Website

Reviewers mention ambiguous feedback about website experiences, highlighting both helpful support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kadek, Made, Orbi, Jan, Advent, Mirtha and Irfina were all extremely helpful! From updating the MX record, login screen in config.php and server side assistance (SMTP), I had a relitively easy setup.... See more

Rated 5 out of 5 stars

I spoke with an agent called Martin K. tonight regarding my email deliverability problem. After being pointed in the wrong direction by two previous agents which was disappointing, I was so pleased th... See more

Rated 5 out of 5 stars

I host my websites with TMD I couldn’t gain access to the admin of my website, I had made a DNS error which with the help of the support people at TMD, was quickly identified and rectified. I a... See more

Rated 5 out of 5 stars

Good fortune found me at TMD. A technician named Orbie fixed our self-induced problem at the simple church network site - in just a few seconds. Truly going beyond the call of duty!


Company details

  1. Web Hosting Company
  2. Business to Business Service

Information provided by various external sources

TMDHosting offers fully managed web hosting crafted for superior performance and speed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,718)

271 reviews in the last 12 months

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Rated 1 out of 5 stars

I used TMD Host for 9 years - that stops today

I used TMD Host for 9 years. They have progressively been getting worse and worse. On Sept 1st all the SSL certificates on the sites I host with them stopped working and the sites were no longer accessible. These types of things are frustrating but also understandable - servers go down, issues happen. I was able to connect with support via live chat and the SSL info was resolved. Two days later the same thing happened. Having an SSL issue once a year is annoying but twice in one week for no reason (no changes were made to the sites) is a deal breaker. I've spoken to several agents about this one. They say it is something for their "advanced team" to solve and advised that I wait. Unfortunately, I have several upset clients and several sites that are down. At the very least, I'd like to know when everything would be fixed but they are not willing to commit to a timeline. So at this point, I have upset clients and nothing to tell them. On top of that, TMD host is currently charging me 4x the cost of other Wordpress hosts! I am happy to pay a premium for premium service but I wont continue service with them at this point.

3 September 2026
Unprompted review
TMDHosting logo

Reply from TMDHosting

Hi Garrett,
Thank you for taking the time to share feedback, 9 years is no easy feat and we really value that history. Site accessibility are critical, and when an issue is escalated to our advanced technical teams, the focus is on identifying the underlying cause and restoring services correctly rather than applying a temporary fix. We never want to leave customers without information and update the tickets as soon as possible.
I would like to find your account and ticket so have reached out for your account details or domain so that we can take a close look and see if there is anything outstanding we can assist with.

-Sam, Customer Advocacy

Rated 5 out of 5 stars

I really appreciate their all services

I really appreciate their all services.
Especially technic servise team, truly amazing. Because when any probllem occured, they solve the problems at very very short time and fastly.
I really like their all services.
I suggest to everyone...

1 September 2026
Unprompted review
Rated 5 out of 5 stars

More than what you pay for.

More than what you pay for.
This hosting service has been a great solution for me and any client's websites I take on. Service is great. Support is timely. Speed is fantastic. Such a value.

28 August 2026
Rated 5 out of 5 stars

I am using servers and hosting for…

I am using servers and hosting for around 20 years now.
TMDHosting is really one of the fastest I ever had.
Support is also very good, usually fast answers and they really try to find a solution.

Just moved to a new VPS here and the migration was done very fast and without problems.

Really happy with it so far.

27 August 2026
Unprompted review

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