iCREDIT  Reviews 

319
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and personal touch, making interactions pleasant and productive. Many people highlight the exceptional service, noting how agents go above and beyond to ensure the best outcomes, often finding suitable options quickly. Reviewers found the overall process to be easy, efficient, and hassle-free, making complex financial commitments straightforward. People frequently mention the fast, clear, and thorough communication, with agents keeping them informed at every step. The quick response times and efficient handling of inquiries are greatly appreciated, leading to swift and successful outcomes.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, efficient, and... See more

Service

Customers consistently note positive experiences with service, highlighting its speed, efficiency, and ease.... See more

User experience

Users describe positive interactions with the user experience, often highlighting the process as easy,... See more

Customer service

Clients share positive opinions on customer service, highlighting the team's helpfulness and efficiency in... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie from Icare has looked after me for many years. Icare have helped me grow my business with safe and trusted methods for financing my business growth. Julie's personal touch and the efficiency t... See more

Company replied

Rated 5 out of 5 stars

Michelle was incredible from the very beginning. She was honest and full of excitement as we spoke about life’s experiences, its rewards, and how happiness can sometimes arrive in the form of a brand... See more

Company replied

Rated 5 out of 5 stars

Being able to talk to a person and them taking the time to understand all my needs was really important and Michelle did this so well. Made me feel like I was the only person she was dealing with, was... See more

Company replied

Rated 5 out of 5 stars

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I qu... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Alternative Financial Service
  3. Auto Insurance Agency
  4. Finance Broker
  5. Loan Agency
  6. Non-Bank Financial Service

Written by the company

At iCREDIT, we specialise in helping everyday Australians explore and compare a wide range of finance options tailored to their needs. With access to a broad network of national lenders, we’re able to secure competitive loan approvals—often better than the banks—for your next purchase. From cars and boats to motorbikes, caravans, trucks, horse floats, equipment, and personal loans, we've supported thousands of customers across Australia in securing the right finance for their goals. Our experienced team takes the stress out of the finance process by handling the complexities on your behalf. We’re here to guide you every step of the way, making your loan journey smooth, straightforward, and easy to understand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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4.9

All reviews

(319)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Emily was extremely responsive to any…

Emily was extremely responsive to any of my questions she followed up on all my inquires always returned my calls, nothing was a problem for her to follow up on, would definitely use Emily again
Thank you

25 June 2026
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Reply from iCREDIT

Thank you so much for your kind review, Tanya.
We’re really pleased to hear Emily was able to assist you and keep you updated throughout the process.
She always aims to make things as smooth and stress-free as possible, so your feedback means a lot.
We truly appreciate you choosing iCREDIT and would be happy to help you again anytime.

Rated 4 out of 5 stars

Great working with Julie

Great working with Julie. She made thr process very easy.

25 June 2026
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Reply from iCREDIT

Thank you for your kind review.
We’re so pleased to hear Julie made the process easy for you.
We really appreciate you choosing iCREDIT and look forward to helping again in the future.

Rated 5 out of 5 stars

Great experience when making a big…

Great experience when making a big financial decision! Highly recommend Wayne.

25 June 2026
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Reply from iCREDIT

Thanks so much for your kind words.
We’re really glad Wayne could help make such a big financial decision feel easier.
We truly appreciate the recommendation and are so happy you had a great experience.

Rated 5 out of 5 stars

Love your work!

Michelle was fantastic, took stress out of the process, thank you!

25 June 2026
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Reply from iCREDIT

Thank you so much for the lovely feedback.
We’re really glad Michelle was able to make the process easier and take some of the stress out of it for you.
We truly appreciate your kind words.

Rated 5 out of 5 stars

i could not be more happy with how Emily Collin conducts her bussniess

i could not be more happy with how profional and promit Emily Collins was, Emily was a plessure to deal with and will be contacting her for anymore bussniess i will be needing

thank you

Jye Acton

15 June 2026
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Reply from iCREDIT

Thank you so much, Jye.
We really appreciate your kind words and are so glad Emily was able to help you through the process.
She’ll be thrilled to hear your feedback. It was a pleasure assisting you, and we look forward to helping you again in the future.

Rated 5 out of 5 stars
iCREDIT  logo

Reply from iCREDIT

Thanks so much for your great feedback.
We’re really glad the process was easy, quick and that you were happy with the quality of service.
We truly appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Over all it was a good experience

Over all it was a good experience, quick responses, and hassle free

15 June 2026
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Reply from iCREDIT

Thanks so much for your feedback.
We’re really glad to hear you had a good experience and that the process was quick, easy and hassle free. We truly appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

The care about the service and the…

The care about the service and the speed was amazing

16 June 2026
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Reply from iCREDIT

Thank you so much for your kind words Daaniel. We’re really glad you felt well looked after and that the speed of service made the process easy for you. We truly appreciate your feedback.

Rated 5 out of 5 stars

Matt was fast and efficient and most of…

Matt was fast and efficient and most of all effective. I would highly recommend icredit. The process was hassle free and uncomplicated.

28 May 2026
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Reply from iCREDIT

Thanks so much for the kind words, Jodie.

It was an absolute pleasure helping you out. We always try to keep the process as simple, straightforward and stress-free as possible, so it's great to hear that's exactly how you found it.

Really appreciate you taking the time to leave a review and trusting iCREDIT with your finance needs. If I can help again in the future, we're only a phone call away.

Cheers,
Matt

Rated 5 out of 5 stars

Emily was absolutely fantastic

Emily was absolutely fantastic. Couldn’t recommend her enough to handle any of your finance needs. Fast, efficient and amazing service.

28 May 2026
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Reply from iCREDIT

Thanks so much for the lovely review.
It was an absolute pleasure helping you and I'm so glad we could make the process quick and easy. I really appreciate you taking the time to share your experience. Enjoy your new float and please reach out if I can help again in the future. 😊

Emily | iCREDIT

Rated 4 out of 5 stars

Good

Very good time

28 May 2026
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Reply from iCREDIT

Thanks for the review!

Great to hear you had a good experience with us.
We really appreciate your support and taking the time to leave some feedback.

All the best, and thanks for choosing iCREDIT!

Rated 5 out of 5 stars

Great service

Great service, everything was sorted by Wayne, even with a change of float, no problem to big and no issue too small. Very streamlined, would highly recommend to others!

4 June 2026
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Reply from iCREDIT

Thanks so much for taking the time to leave us a review.

We're really pleased Wayne was able to make the whole process easy for you, especially with the change of float along the way. We know plans can change, so it's great to hear everything was handled smoothly and without any stress.

We appreciate your recommendation and thank you for choosing iCREDIT. Enjoy the new float and if we can help again in the future, just give us a call.

Cheers,

Wayne & the iCREDIT Team

Rated 5 out of 5 stars

Wayne was a legend can’t thank him…

Wayne was a legend can’t thank him enough

3 June 2026
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Reply from iCREDIT

Wayne's a legend and we're lucky to have him on the team!
Thanks for taking the time to leave a review.
We're glad everything went smoothly and that we could help get things sorted for you.
Enjoy the car and we look forward to helping again down the track.

Rated 5 out of 5 stars

Quick process and the broker Wayne was…

Quick process and the broker Wayne was responsive, straight forward and communicated throughout the process.

28 May 2026
iCREDIT  logo

Reply from iCREDIT

Thanks for the great feedback!

We're glad your new horse float loan process was quick and easy, and that Wayne kept everything moving along with clear communication from start to finish.
That's exactly the experience we aim to provide.

We appreciate you choosing iCREDIT and taking the time to leave a review. All the best and enjoy your new horse float.

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