The service from your Sunshine Coast rep Mark was awesome , very helpful and informative so I could way up my decision on who to go with 👍 On my return phone call I informed Mark that my compariso... See more
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The customer service officer was polite,friendly and helpful.
Reply from KT Insurance
Clear explaination, good customer service, not waiting on hold at all, reasonable pricing and terms. Thankyou.
Reply from KT Insurance
Buy covering the vehicle as well as the people I think that's a long way to doing things right.
Reply from KT Insurance
Helpfull friendly staff. Short phone waiting time. And no robot or indian answering. Keep up the good service thanks
Reply from KT Insurance
Shannon was amazing. He was polite, helpful, full of good information and insightful.
Reply from KT Insurance
Very nice and knowledgeable salesman, answered all my questions and helped pick an excess that suited us. Received the documents in my email before we had even finished the call. Great product great service.
Reply from KT Insurance
I’d like to thank Dell for her friendly customer service. She was very polite and cheerful which made it a pleasant experience in choosing KT Insurance for my camper van policy. Keep up the wonderful job. Thank you
Reply from KT Insurance
The initial contact and the follow up information prior to completion of our policy
Reply from KT Insurance
I just took out a new caravan policy, the lady on phone was great to deal with, and the quote was very competitive.I would happily recommend KT Insurance.
Reply from KT Insurance
Found all of the KT Insurance staff that I contacted were most helpful and had a sound understanding of all aspects relating to my situation / claim.
Reply from KT Insurance
Reply from KT Insurance
Call was quick and easy, claim was made then for windscreen replacement. Windscreen company called right after I got off the phone and sorted repair.
Reply from KT Insurance
The process was simple and staff friendly and efficient.
Reply from KT Insurance
Staff member answered promptly, courteously and was helpful in choosing alternatives/add-ons.
Price was competitive.
Reply from KT Insurance
Very helpful in arranging insurance and at a really good price.
Reply from KT Insurance
Luke was a total legend in helping to organise insurance cover. His industry and personal knowledge helped to make the application and purchase seamless. All questions answered, no question too big of an ask, and the assistance in explaining simply which cover options were available made the entire process easier to deal with.
Reply from KT Insurance
I always find that the operators are helpful and informative. A follow up was required and I was informed every step if the way.
Reply from KT Insurance
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