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Ezilend Reviews 

2,371
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often noting how they go above and beyond. The service is frequently described as excellent, making processes like loan applications smooth, easy, and stress-free. Reviewers appreciate the clear communication, constant updates, and quick response times, contributing to a seamless customer experience. Many customers highlight the efficiency and speed of the process, often leading to quick approvals and satisfaction. People consistently feel well-guided and supported throughout their journey, appreciating the detailed explanations and personalized attention received.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, often highlighting the ease and efficiency of... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, seamless, and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Machiel was extremely helpful and took the worry out of trying to find a suitable loan. His professionalism, friendliness, knowledge and personality made dealing with him a pleasure. I would highly re... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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5.0

All reviews

(2,371)

243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary Service and Assistance

Dealing with Ezilend was almost seamless. I say almost because we were required to provide lots of documentation, which seemed endless.
Having said this, in the end it was worth it and Michael from the Cairns office went over and beyond in order to provide a positive outcome.
My advice to anyone wanting to arrange finance, it to contact Ezilend and let them do all the "foot work". In the end it may prove worth the time and effort.
Again a huge thank you and shout out to Michael.

11 July 2026
Rated 5 out of 5 stars

Best service

I thank God for Ash coming through and helping me with my car loan. I didn't expect it to be accepted as I've had numerous refusals in the past due to personal reasons but God made it happen and I thank Ash for helping me through the process 🙏 🙌 For with God anything is possible 🙏 and thank you Eziland 😊

28 June 2026
Rated 5 out of 5 stars

Craig Catlin.

Craig Catlin.. it's really quite as simple as that. That is the reason I'm now in a vehicle. Craig Catlin. Craig invested so much time & obviously quality work, applying his knowledge & a wealth of experience to ensure success for me in my finance application. With Comsuper as my predominant income stream, all but one finance company hadn't had experience dealing with "Comsuper". It's almost the most secure guaranteed income there is, for life, paid by the Commonwealth Government. Mostly to Veterans from the ADF who are totally and permanently incapacitated. ( TPI ) There was obviously refusal after refusal & companies that were unwilling to take the time to listen to Craig & the evidence showing how secure my income was, of twenty three years so far and guaranteed for life with bi-annual CPI.
Craig never gave up. My need for a reliable vehicle was genuinely legitimate. My appreciation for Craig seeing my application over the line is impossible to quantify. Understanding my repayment schedule means repaying approximately $9,000 over the purchase price is irrelevant... I'm that grateful and will remain so. The Finance Company is a business & I understand that and will always remain grateful. I highly doubt many other brokers such as Craig exist & from a Business perspective, I believe Craig is an absolutely, utterly invaluable staff member to have on board.
It's impossible, really, to fully articulate my gratitude & always will I pass on Craig's details to anyone seeking finance. "Thankyou" truly doesn't suffice. "Thankyou" Ezilend.. always I will recommend you to anyone who is interested in Finance.
Warmest regards & an extremely satisfied customer!
Andrew Stewart.

26 June 2026
Rated 5 out of 5 stars

Machiel was absolutely amazing

Machiel was absolutely amazing! He got me a much better interest rate than I had been quoted by another finance company. He made the process very simple and easy and answered any questions I had. I highly recommend Machiel!

24 June 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars

⭐⭐⭐⭐⭐ 5 Stars

I had a great experience with EasyLend, and Adam was fantastic to deal with throughout the whole process. He was professional, friendly, and always willing to help, making everything simple and stress-free. The service exceeded my expectations, and I couldn't be happier with the outcome. I highly recommend EasyLend and Adam to anyone looking for excellent service and support. I'll definitely be using them again in the future.

21 June 2026
Rated 5 out of 5 stars

Machiel was absolutely wonderful broker…

Machiel was absolutely wonderful broker to have as a first finance. And as it is my first ever loan to a car he was very helpful as of what the repayments where and how it all work as well as the credit score, he even explained how it works and what will affect it so that was a very awesome fact to learn. Would highly recommend for anyone who is new and wants great customer service

10 June 2026
Unprompted review

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