I commanded two Hankook discount tires on their website. The tires were "available". I paid for them. But after 2 days. they call me to tell the tire weren't available at the command time! In fact, t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I commanded two Hankook discount tires on their website. The tires were "available". I paid for them. But after 2 days. they call me to tell the tire weren't available at the command time! In fact, t... See more
Company replied
FEU VERT COGOLIN: À Fuir ! / avoid them ( English below) ! Mon experience: Ils changent les amortisseur, suite à un bruit dans la direction; facturent 800€… mais le bruit continue! À To... See more
Went there for a “vidange”, booked a RDV online. After inputting the licence plate number, I was suggested to do a “recharge clim” which was on promotion. Thought to myself why not, even tho the air-c... See more
If I could give them a zero, I would. I am on holiday in France. My Jaguar x-type had an air-conditioning gas leak, so would not cool. Their centre at Route du Perthus, 66000 Perpignan, r... See more
Company replied
Depuis plus de 45 ans, Feu Vert garantit aux automobilistes un entretien et des équipements de qualité au meilleur prix. Alors rendez-vous dans le centre le plus proche de chez vous ou retrouvez tout l’univers de Feu Vert, 24h/24, sur le site d’achat en ligne de pneus, accessoires auto et pièces techniques. Feu Vert, la patte de l'expert. 9 clients sur 10 recommandent Feu Vert.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I commanded two Hankook discount tires on their website. The tires were "available". I paid for them. But after 2 days. they call me to tell the tire weren't available at the command time! In fact, the website is not reliable at all!
Reply from Feu Vert
I would not go anywhere else. Value for money and very nice, helpful staff.
Thank you guys in Torrevieja. 10/10
FEU VERT COGOLIN:
À Fuir ! / avoid them ( English below) !
Mon experience:
Ils changent les amortisseur, suite à un bruit dans la direction; facturent 800€… mais le bruit continue!
À Toulon, chez l’importateur BYMYCAR, on me dit que ce qui était nécessaire (= la couronne de direction) n’a pas été changée et que changer les amortisseurs dans ce cas, ne sert à rien.
Donc feu Vert Cogolin m’a facturé CHF 800€… pour une réparation pas nécessaire!
Très facile, visiblement, d’arnaquer une femme dans ce garage de Cogolin, (juste avant GRAND FRAIS).
FEU VERT COGOLIN: Avoid them! / Don't trust them!
My experience:
They replaced the shock absorbers after a noise in the steering; they charged €800… but the noise persists! In Toulon, at the BYMYCAR importer, they told me that what was needed (= the steering ring) wasn't replaced and that changing the shock absorbers in this case is pointless. It's clearly very easy to rip off a woman at this garage in Cogolin (just before GRAND FRAIS).
Strong suction for its size. Easy to use and store but run out of battery pretty fast. Battery life could be better
Reply from Feu Vert
They ask if you want a receipt which is a ruse to reduce returns because they refuse to accept returns without one, even if you have the card receipt. Not to be trusted.
Reply from Feu Vert
Ordered 4 winter tyres. Put my winter wheels on to drive down. Get told the tyres I’ve ordered weren’t available so they’ve ordered 150e more expensive ones… and I had already had 650e worth! No ability to take time off work so I had to go ahead… get a call and they have rounded my wheel nuts with the wrong socket in the windy gun. A known issue with ford wheel nuts if you don’t loosen them first manually. Presented it as my fault and took no responsibility. Managed to get a refund but have to sort my wheels and nuts myself now… and take another half day off work. Will never use again
With the ordering of the tyres, in the garage of Cogolin, it went wrong. No tyres were ordered and the order was lost. They should call us in 3-days, but nothing.
Very unpolite people helping you. When they don’t know, they start helping another client and leave you behind. They laugh about you in your face. I have totally no confidence in the work they did. Never go back again. It took more than 1 hour to change 2 tyres, very bad company, all arrogant
FEU VERT Portugal – Aveiro
I went in just for an oil change and ended up with the car overheating when I got home. They checked it and apparently broke a part themselves. I left the car there so they could replace the part they had damaged. The result? Over a month without a car, more than €1000 spent, and now the car doesn't even start on the first try.
I don’t usually leave reviews, but this was just too much. They never answered my calls — I had to drive there repeatedly for a whole month just to be told it still wasn’t ready
Brilliant garage....turned up in my Defender...needed some help ...they could not have been more helpful...sorted everything straight away...total legends....100% recommend Bon merci
Absolutely disgusting they stole the tools inside the car after changing the break pad
Went there for a “vidange”, booked a RDV online. After inputting the licence plate number, I was suggested to do a “recharge clim” which was on promotion. Thought to myself why not, even tho the air-con on my car worked very well. 2 days before “vidange” air con was still very strong. On the day of vidange Fert Vert said it’s not the right model I have paid (why would their website suggest me to add this then?!) Ok we agreed to leave it since my air-con was still working very strong. However the next time I drive, the air-con doesn’t work anymore, not even a tiny drop of cold air. Unbelievable.
My mother has just moved back too England for health issues after 30 years in Spain
We have given he car away to a friend of 20 years as a present for looking after her
After 3 months cam belt has snapped and killing the engine. They have charged her to replace it. I TPMS sensor was broke. They charged her to change all 4 I’ve worked in the car trade since 1973
They people are unscrupulous and deserve what ever God punishment is when they meet their maker Taking advantage of old people are as bad as pond life
Stay clever of these unscrupulous people
Reply from Feu Vert
Waited for 3 hours to pick up the car only for them to tell me their machine had broken and it would be another 3 hours or more. They couldn't be bothered to phone or SMS me. Oh yeah not even as much as an apology either. They really just don't care about customer service. Of course I wont be going back there that's for sure. Thanks for wasting my time.
Arrogant and uncaring, they just want to take your money not help. I booked my car in for diagnostics in the hope they could explain why my engine check light was illuminated. They diagnosed a problem with a specific injector but said they couldn't repair it. What kind of garage is so inept they can't replace a faulty injector.
Terrible experience at Feu Vert Ferney Voltaire. A waste of time. Not competent and not honest centre
Reply from Feu Vert
Delivery delayed by 10 days. No explanation given. Tell me I cannot cancel my order, even though their site says you can cancel any order before it is received. Tell me I have to return the order once received to get a refund. A waste of resources. A denial of consumer rights.
Reply from Feu Vert
Saturday 26 Dec the afternoon, I had a tyre that was losing air, upon inspecting it I found two nails in it. I went to Feu Vert who categorically told me it couldn’t be repaired. No tyre available for my Toyota Rav 4 I’d have to wait til Monday. I was on route to Calais. They didn’t offer to put my emergancy tyre on and told me to call Recovery. I due exactly that, they recovered me to their garage where they did the the repair and couldn’t understand at all
why Feu Vert said it couldn’t be done. 45e as opposed to maybe 245e for a new one! Avoid
Reply from Feu Vert
They provide no service whatsoever then reply to me in French. They say they cannot get parts to repair my car yet I gat them easily myself. Their work is shoddy.
Reply from Feu Vert
Placed order and made rdv for 4 tyres,all confirmed in stock. Now received long winded phone message basically no stock. They lied ! Trying to get refund. Avoid this company
Reply from Feu Vert
Un magasin impeccable avec un excellent personnel Félicitations
Reply from Feu Vert
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.