CBB Mobil Reviews 

67,132
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Gik relativt hurtigt, brokker mig ikke! :) var dog en liile fejl på hjemmesiden under Xiaomi 14, Der står skrevet under kamera & Video!"30-960 fps" men den kan optage optil "1920 fps" en lille po... See more

Company replied

Rated 5 out of 5 stars

Flawless logistics: The welcome letter with the new SIM card arrived right on time. The layout of the document is very clear, with the new unique 20-digit ICCID chip code printed directly on the gold... See more

Company replied

Rated 5 out of 5 stars

Jeg fik en rigtig god service af Phillip som hjalp mig med at gennemgå mine abonnementer (mobil og internet) så det kom til at passe til mit behov. Tusind tak for fantastisk service : )

Company replied

Rated 3 out of 5 stars

Not sure what is happening but telephone numbers that call me often, e.g. family members, come through. Phone numbers that are unknown to me, like the bank or hospital, almost never ring. I have taken... See more

Company replied

Company details

  1. Mobile Network Operator
  2. Internet Provider

About CBB Mobil

Written by the company

Har du spørgsmål eller måske brug for en generel vejledning til et af dine produkter, vil vi gerne hjælpe dig med at løse problemet
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  3. Skriv til os på Facebook
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Danmarks stærkeste netværk

Hos os får du Danmarks stærkeste netværk. Vi bruger Telenor og Telias netværk, der dækker 99 ud af 100 danskere. Vi tilbyder desuden 4G, så du kommer markant hurtigere på nettet med din smartphone.

Se vores mest populære produktkategorier og mobiltelefoner her.

Produktkategorier

Mobiltelefoner

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Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

67K reviews

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4.5

All reviews

(67,132)

6,715 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super godt 👍

Super godt 👍

17 July 2026
CBB Mobil logo

Reply from CBB Mobil

Sådan, Lorenza🎉

Det er lige til at blive i godt humør af😊 Det lyder til at det hele bare kører som det skal - ærligt, kærligt og uden bøvl💛

Tusind tak for de fine ord og for de 5 meget flotte 5 ⭐-r

De aller CBBedste hilsner,
Joakim, CBB

Rated 5 out of 5 stars

CBB goer det let at kommunikere 👌🏻

CBB goer det let at kommunikere 👌🏻

21 July 2026
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Det er da lige sådan, det skal være! 😄💛

Når det er nemt at komme i kontakt med os, bliver det også meget nemmere at få klaret det, man har brug for. Hvor er det dejligt, at du har haft den oplevelse 👌🏻✨

Tak for din anmeldelse 🌟 Rigtig god dag ☀️

Små hilsner
Christian, CBB 💛

Rated 5 out of 5 stars

The person that gave me support was…

The person that gave me support was really good and very nice!

15 July 2026
CBB Mobil logo

Reply from CBB Mobil

That's wonderful to hear! 🤩💛

It means a lot to know that you were met by someone who was both friendly and genuinely helpful. Experiences like yours are exactly what we strive to create every day 🌟😊

Thank you for your review 🌟 Have a great day ☀️

Kind regards,
Christian, CBB 💛

Rated 1 out of 5 stars

Very bad app experience

Very bad app experience. Only Danish language available. Also app and web services to much bad.

11 July 2026
CBB Mobil logo

Reply from CBB Mobil

Hi, Mahir👋

Thank you for taking the time to share your feedback with us🙏

We're sorry to hear the app and web experience hasn't lived up to your expectations, and that the lack off English has made things harder for you. We'll make sure your feedback is passed on internally.

Have a great day!
Joakim, CBB

Rated 1 out of 5 stars

Be aware!

Be careful, they have fees that you may not notice and it became compounding my 49kr became 1200kr.

Updated: In response to CBB. I understand, but do you read terms and conditions? I doubt how many people do it! Because it was a 49kr subscription not a property purchase. I agree you have sent emails I should have checked that's my fault I missed those as those was with other promotional emails. But, as you have customers personal number couldn't you just give them a call? We all know these are common mistakes that customers make and many companies taking advantage of that.

6 July 2026
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Hi Fahim 😊

In our terms and conditions you can read all about it.
Subscription payment, that is failed, or extra charges made on your subscription, that is not included, needs to be paid straight away.
If you do not - you are absolutely right - we charge you late fees.

However, we write you a lot of times to inform you, that you have an outstanding amount, that needs to be paid, before the payment is sent to a debt collection agency.

It is your responsibility to pay your bills, and to check your e-mail.

Linda, CBB

Rated 5 out of 5 stars

About titel i don’t know

I don't know much about CBB, but as the person who helped me yesterday (04/07/26) i am satisfied, Thank you.

4 July 2026
CBB Mobil logo

Reply from CBB Mobil

Thank you for your kind words 💫

We're happy to hear that you were satisfied with the support you received!

Thank you for choosing CBB, and we're here if you need anything in the future🫶

Have a nice day 💛

Amalie, CBB

Rated 5 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

Uhhh, sådan tre hjerter, bliver vi altså virkelig bare glade for at se! 😇💛 Det varmer helt ind bag skærmen at høre, at du har haft en god oplevelse 🙏

Tusind tak for din skønne anmeldelse – den sætter vi virkelig stor pris på! ☀️

Jeg ønsker dig en rigtig dejlig aften 😎

Mange små gule hilsner 🟡
Jonas, CBB

Rated 1 out of 5 stars

Hej Linda,

Hej,
I am recommending all the customers of CBB to be careful of this company. It is the fraud company. They charged me 450 dkk just to send 3 messages. What do you think, is it reliable? I am too helpless now. It is not small money that they just pulled from my account. This is totally fraud company

30 June 2026
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Hello again, Sushil 😊

My colleagues and I have answered you several times now,
asking you to reach out on trustpilot@cbb.dk 😊

You are charged for data, that is not included in you subscription 📱

I can do nothing from Trustpilot, Facebook or Google,
so you need to reach out to us, as we have stated several times now.

Linda, CBB

Rated 5 out of 5 stars

I do not have any ( Et resultat af…

I do not have any ( Et resultat af lotteriet) still. but I can tell you CBB is best one in Denmark. I have CCB sim card for 19 years, from 2007. And they are very very nice. Good quality. good price. good service. better than all other company in Denmark. I have tried others also. The CBB are best. I hope they open physically office in Aalborg to be more easy contact with costumers.

22 June 2026
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Wow - 19 years with CBB! 🤩🎉 Thank you so much for your loyalty and for taking the time to share such kind words. Reading reviews like yours truly makes our day 🥹

We're so happy to hear that you've stayed with us all these years and that you're happy with our prices, quality and service 💛 Thank you as well for your suggestion about opening a physical office in Aalborg. I'll make sure to pass your wish along 🙌

Thanks again for being part of the CBB family for so many years, and have a wonderful evening 🌙✨

Kindest regards,
Rosa

Rated 5 out of 5 stars

Good reliable service.

20 June 2026
Unprompted review
CBB Mobil logo

Reply from CBB Mobil

Thank you, Alan!☺️

We're really glad to hear that you've had good and reliable service with us💛 - it means the world to us🌍

Thank you so much for the kind words and the 5 great ⭐-s

Best regards,
Joakim, CBB

Rated 5 out of 5 stars

🤩 I recommend.

🤩 I recommend.

11 June 2026
CBB Mobil logo

Reply from CBB Mobil

Hi Florentina👋

Thank you so much for such a nice review - wauw, those stars are beautiful🤩 It makes me oh so happy that you are pleased and even want to recommend us!😁 Please don't hesitate to reach out😉🤝📞

Have a nice evening🌟

CBBest regards,
Anna, CBB💛

Rated 1 out of 5 stars

Bad service

14 June 2026
CBB Mobil logo

Reply from CBB Mobil

I am sorry, if that's the feeling, you are left with 😟

Do not hesitate to reach out on trustpilot@cbb.dk,
if you need my help 🤝

I will be waiting in the inbox, if you need me 😊

CBBest regards,
Linda

Rated 5 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

Yay! That is grrreat to hear, Sumitra ⭐

Never hesitate to reach out on 4 x 50, if you have
any questions to your subscription 📱🤝💛

We are here to help!

Have a wonderful friday ☀️

CBBest regards,
Linda

Rated 5 out of 5 stars

Cool…

Cool…. great

2 June 2026
CBB Mobil logo

Reply from CBB Mobil

Hi 👋👋

Thank you so much for such a nice review😁 Wauw, those stars are beautiful 😉🌟 I'm very pleased that you're finding everything great - please don't hesitate to reach out if you need anything!😊📞🤝

Have a fantastic day🌞

CBBest regards,
Anna, CBB💛

Rated 5 out of 5 stars

Flawless logistics

Flawless logistics: The welcome letter with the new SIM card arrived right on time. The layout of the document is very clear, with the new unique 20-digit ICCID chip code printed directly on the gold plastic card.

1 June 2026
CBB Mobil logo

Reply from CBB Mobil

Thank you so much for your wonderful review! 😇💛

It's fantastic to hear that everything arrived right on time and that you found the welcome letter clear and easy to follow. We put a lot of effort into making the setup process as smooth as possible, so it's great to know that the layout and information worked well for you 🙌📬

Thank you again for taking the time to share your experience – reviews like yours really make our day! 🌟

Best regards
Jonas, CBB

Rated 1 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

Hi Gloria👋

Oh, no! I'm so sorry, if you're experiencing difficulties while activating your eSIM😕 I would love to take a 👀 at everything, and hopefully get it activated right away🤗😉 So! Please reach out on trustpilot@cbb.dk📧😊

Have a nice day!🌞

CBBest regards,
Anna, CBB💛

Rated 5 out of 5 stars

Really good network

Really good network, both indoor outdoor and even in underground parking was able to get good reception. Definitely recommend

25 November 2025
CBB Mobil logo

Reply from CBB Mobil

Wuhuuu, this makes my thursday feel like a friday Rishikesh 😍

Top notch reception, gets the party going! Thank you so much for taking the time to write this review 🙏

Have a great weekend ☀️

Emilie, CBB 💛

Rated 5 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

Hi Rolando👋

Wauw! Thank you so much for such a nice review and the beautiful 5 stars🤩🌟 It makes me oh so happy, that you've had a nice experience 😁

Have a nice evening!💫💫

CBBest regards,
Anna, CBB💛

Rated 1 out of 5 stars
CBB Mobil logo

Reply from CBB Mobil

Hi 😊

I am not sure, that I completely understand your review here?

However! If you need my help with anything, please reach out on trustpilot@cbb.dk 🤝

CBBest regards,
Linda

Rated 5 out of 5 stars

Im glad to be the part of cbb keep…

Im glad to be the part of cbb keep shining bright 🌟

11 May 2026
CBB Mobil logo

Reply from CBB Mobil

Shine bright like a (yellow) diamond! Umair 💛

That makes me so happy to read, thank you so much for taking your time to write! We can't wait until next time you stop by and shine with us ☀️

Have a great day.
Emilie, CBB 📞

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