Blue Tomato Reviews 

This was my first time ordering from Blue Tomato and I was hoping for the best. What I got was absolutely excellent!
The price was better than anywhere else, I also got €10 off for first time using. They kept me updated, provided tracking and and then delivered one whole week early!!! I cannot recommend highly enough. Great experience from beginning to end and the product was top class.

Great clothes! Visited one of your stores in Oslo for the first time and directly likes the concept and type of clothes you guys sell! Webshop is working great as are the shipping methodes and service is great! Happy customer here!

Incredible fast shipping, great prices in sales as always, very good catalog. Blue tomato is honest with brands, with style and with me, the client.

Perfect experience in one of my fav e-commerces for a decade.

Great modell, great quality. Not my first pair, not my last one 😀

Incredible shop with an amazing support team. Products arrive on time. Have bought from them multiple times and I will buy again. I can't stress how good customer service is.

Always a good shopping experience with blue tomato ⭐️⭐️⭐️⭐️⭐️

They call it a skate shop, but I visited a store today and it was 99% clothes.
They had 3 helmets.. Waste of time

It was smooth to shop from them and the delivery was fast.

I received excellent help from Michael. Thanks to him, I was able to successfully complete my order.
Michael was very kind.

An absolutely fantastic shop—I’d highly recommend it to anyone. In my opinion, the service is unbeatable. Placing orders and handling returns is incredibly easy. If any questions do come up, you can actually speak to real people who are truly knowledgeable in their field and can help you right away—without being endlessly transferred to different departments or wasting minutes dealing with a bot that tells you which buttons to press for specific issues.
When it comes to service, this online shop is practically unique these days.
On top of the excellent service, they also frequently offer great deals and bundles.

I've been a customer of Blue Tomato for a while now, and I can honestly say they've earned every bit of my trust and loyalty. The range of products, the quality, and the overall shopping experience have consistently been excellent.

However, this review isn't just about the company as a whole — it's mainly about one person who truly went above and beyond: Felix, from the after-sales support team.

I recently ran into an issue that needed careful attention, and from the very first contact, Felix handled it with outstanding professionalism, patience, and genuine care. He listened carefully to my situation, kept me informed throughout the entire process, and worked persistently until everything was properly resolved. It wasn't just about "solving a ticket" — it was clear that he actually cared about getting it right and making sure I was satisfied with the outcome.

In a world where customer service often feels rushed, impersonal, or scripted, Felix's approach stood out. He was proactive, communicative, and always willing to go the extra mile. His dedication and commitment turned what could have been a frustrating experience into a genuinely positive one, and it's exactly this kind of service that builds real customer loyalty.

I want to publicly thank Felix for his hard work and professionalism. Employees like him are a huge asset to any company, and Blue Tomato should be proud to have him on their team. He represents the very best of what customer support should be: attentive, honest, and truly invested in helping the customer.

To Blue Tomato: keep recognizing and valuing people like Felix — they're the ones who make the difference between a good company and a great one.

To Felix: thank you very much for everything. Your effort and dedication did not go unnoticed, and I'm genuinely grateful for the way you handled my case.

Highly recommended, both the company and, especially, the people behind the support.

Great product selection and excellent customer service from Blue Tomato as always—the order was dispatched very quickly. However, I am extremely disappointed with their choice of carrier.
Shipping via FedEx is a nightmare. I ordered a skateboard deck, and just like every single delivery through FedEx, the package got completely stuck once it reached their Marignane facility. It has now been blocked there for 5 days with no sign of movement, delaying the delivery significantly.
Since it's the middle of summer, my deck is likely sitting in a warehouse where temperatures easily reach 40°C (104°F) or more. I still haven't received my order, and I'm seriously concerned about what condition the wood will be in when it finally arrives after days in that heat.
Blue Tomato is a great shop, but they really need to offer alternative shipping options instead of relying on FedEx

Great, very fast delivery

Great experience, ordered snowboard boots and jacket from them on Monday and received them on Friday, 5 days earlier than the initial given date. I’m in the UK. Don’t think I’d order again but that’s only because the duty and fees that made no difference of buying here in UK or from Europe. Other than that great experience.

Awesome prices and excellent customer service!

totally happy whit the purchase just a day delete by the courrier but no problem at all

Amazing support from Elke at Blue Tomato Customer Service!

/ Jon

Not very good. You order shoe size 46, they send a size too small.
Really not ok!

The Service was quick, friendly and customer-oriented. Definitely not the last time I bought something at blue-tomato