Ordered this from the UK as no stock anywhere over here. The product was with me in about 9 days which is amazing considering the post Brexit customs. All the way throughout the process I was kept u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Orders take long weeks to arrive. The fastest it took 3 weeks. Return process is a disaster. YOu have to pay the return from your pocket. They say they refund in 5-8 days. My return arrived in th... See more
Never used BSTN before until i bought the BSTN With A Twist Purple Oregon Ultra Tech. I was lucky and managed to get a pair on the first try and delivery was only five days to the UK. Good communicati... See more
I’ve ordered a few items from BSTN over the past few months from the UK, and I can honestly say that I’m very happy with the products, delivery, and customer service. I accidentally ordered the... See more
Company details
Written by the company
BSTN is specialized in very selected "hard to find" streetwear fashion from international labels such as Nike, Jordan, Adidas, New Balance, Stone Island, The North Face, Polo Ralph Lauren, Patta and many more. Whether your looking for tees, pants, hoodies, sweatshirts, backpacks or sneakers, BSTN offers a wide product range and is the right choice for your individual streetwear style.
Contact info
Kühler Weg 1, 82065, Baierbrunn, Germany
- service@bstn.com
- bstn.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wrong property
Th product cost over £160 ans was delivered to the wrong address. It was delivered to number 20 instead of 28 which I not 4 doors away its on the far end of the road left on the door step for all the thieves to see. Fortunately I went looking for it right away and found it
I liked the price of the product and…
I liked the price of the product and functional website. Also the line of products is great.
I disliked the amount of emails i got. Delivery time was slow, but clearly stated on the website.
High end quality products.
I’ve ordered a few items from BSTN over the past few months from the UK, and I can honestly say that I’m very happy with the products, delivery, and customer service.
I accidentally ordered the wrong size, but the refund was issued within a week. The delivery of all my other orders has been just as quick and reliable, especially considering the orders are being shipped to the UK.
This is exactly what you would expect from a high-end company: great products, fast delivery, and excellent customer service.
I couldn’t be happier with my experience, and I’ll definitely be ordering from BSTN again!
Bad shipping takes forever if you’re in…
Bad shipping takes forever if you’re in the uk!
Wouldn’t recommend
Doesnt understand english
Doesnt understand english, im stating whats in the site and refusing to take care of customer properly.
I will never return and ever buy anything from them ever again
Fantastic turnaround time and great shop!
Ordered a pair of Braindead crocs on the 27th of August and they were delivered on the 4th of September from Germany to the west coast of the United States. Fantastic turnaround time from the BSTN team.
be careful guys
be careful guys , I ordered on the 29th of August two pairs of sneakers till date I have information about my order , I can't track it ...I scared cus that is like 369 euros.... don't trust this site
Top notch!
As always, very competitive item price, very fast shipping, very solid boxing, very happy customer.
super top quality
super top quality ! the best of the best !!!!!!
product and delivery , just super top !
A bit disappointed
Ordered two times, first order return label did not work, second order they canceled order after a week without informing me. Not very good customer experience although they have good selection.
Short Review
Price: competetive.
Product: correct as ordered and new. No faults.
Delivery: from Germany to PL in 4 working days.
In my case everything good.
Spectacular!!!
Spectacular!!!
You solved my problem clearly and efficiently, on a complex topic like a raffle.
I am very grateful for the service provided.
I will repeat without any doubt.
Thank you very much for everything.
Rubbish,over 2 weeks and no delivery
Rubbish,over 2 weeks and no delivery
Transaction was very smooth and the…
Transaction was very smooth and the product was very nicce...thanks BSTN for the first ever win on your raffle...
Extremely satisfied with BSTN
Extremely satisfied with BSTN! Super fast shipping to Cyprus—arrived in just 4 business days. Great service and genuine products as always.
Τhe price was fair
Τhe price was fair, shipping costs were free.
Τhe update on the progress of the delivery was very detailed.
Τhe whole transaction was very easy and pleasant.
Item never arrived
Ordered item, never arrived after nearly 3 weeks. Sent email for refund with no reply. Opened a case in Paypal and had to escalate to receive my money back. Item never arrived which the tracking showed. Would not use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.