BSTN Store Reviews 

12,987
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Ordered this from the UK as no stock anywhere over here. The product was with me in about 9 days which is amazing considering the post Brexit customs. All the way throughout the process I was kept u... See more

Rated 1 out of 5 stars

Orders take long weeks to arrive. The fastest it took 3 weeks. Return process is a disaster. YOu have to pay the return from your pocket. They say they refund in 5-8 days. My return arrived in th... See more

Rated 5 out of 5 stars

Never used BSTN before until i bought the BSTN With A Twist Purple Oregon Ultra Tech. I was lucky and managed to get a pair on the first try and delivery was only five days to the UK. Good communicati... See more

Rated 5 out of 5 stars

I’ve ordered a few items from BSTN over the past few months from the UK, and I can honestly say that I’m very happy with the products, delivery, and customer service. I accidentally ordered the... See more

Company details

  1. Streetwear Store

Written by the company

BSTN is specialized in very selected "hard to find" streetwear fashion from international labels such as Nike, Jordan, Adidas, New Balance, Stone Island, The North Face, Polo Ralph Lauren, Patta and many more. Whether your looking for tees, pants, hoodies, sweatshirts, backpacks or sneakers, BSTN offers a wide product range and is the right choice for your individual streetwear style.


Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(12,987)

3,257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Wrong property

Th product cost over £160 ans was delivered to the wrong address. It was delivered to number 20 instead of 28 which I not 4 doors away its on the far end of the road left on the door step for all the thieves to see. Fortunately I went looking for it right away and found it

6 September 2026
Unprompted review
Rated 5 out of 5 stars

High end quality products.

I’ve ordered a few items from BSTN over the past few months from the UK, and I can honestly say that I’m very happy with the products, delivery, and customer service.

I accidentally ordered the wrong size, but the refund was issued within a week. The delivery of all my other orders has been just as quick and reliable, especially considering the orders are being shipped to the UK.

This is exactly what you would expect from a high-end company: great products, fast delivery, and excellent customer service.

I couldn’t be happier with my experience, and I’ll definitely be ordering from BSTN again!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic turnaround time and great shop!

Ordered a pair of Braindead crocs on the 27th of August and they were delivered on the 4th of September from Germany to the west coast of the United States. Fantastic turnaround time from the BSTN team.

4 September 2026
Unprompted review
Rated 1 out of 5 stars

be careful guys

be careful guys , I ordered on the 29th of August two pairs of sneakers till date I have information about my order , I can't track it ...I scared cus that is like 369 euros.... don't trust this site

29 August 2026
Unprompted review
Rated 3 out of 5 stars

A bit disappointed

Ordered two times, first order return label did not work, second order they canceled order after a week without informing me. Not very good customer experience although they have good selection.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Short Review

Price: competetive.
Product: correct as ordered and new. No faults.
Delivery: from Germany to PL in 4 working days.

In my case everything good.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Spectacular!!!

Spectacular!!!

You solved my problem clearly and efficiently, on a complex topic like a raffle.

I am very grateful for the service provided.

I will repeat without any doubt.

Thank you very much for everything.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Τhe price was fair

Τhe price was fair, shipping costs were free.
Τhe update on the progress of the delivery was very detailed.
Τhe whole transaction was very easy and pleasant.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Item never arrived

Ordered item, never arrived after nearly 3 weeks. Sent email for refund with no reply. Opened a case in Paypal and had to escalate to receive my money back. Item never arrived which the tracking showed. Would not use again.

10 July 2026
Unprompted review

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