BSTN Store Reviews 

12,987
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Ordered this from the UK as no stock anywhere over here. The product was with me in about 9 days which is amazing considering the post Brexit customs. All the way throughout the process I was kept u... See more

Rated 1 out of 5 stars

Orders take long weeks to arrive. The fastest it took 3 weeks. Return process is a disaster. YOu have to pay the return from your pocket. They say they refund in 5-8 days. My return arrived in th... See more

Rated 5 out of 5 stars

Never used BSTN before until i bought the BSTN With A Twist Purple Oregon Ultra Tech. I was lucky and managed to get a pair on the first try and delivery was only five days to the UK. Good communicati... See more

Rated 5 out of 5 stars

I’ve ordered a few items from BSTN over the past few months from the UK, and I can honestly say that I’m very happy with the products, delivery, and customer service. I accidentally ordered the... See more

Company details

  1. Streetwear Store

Written by the company

BSTN is specialized in very selected "hard to find" streetwear fashion from international labels such as Nike, Jordan, Adidas, New Balance, Stone Island, The North Face, Polo Ralph Lauren, Patta and many more. Whether your looking for tees, pants, hoodies, sweatshirts, backpacks or sneakers, BSTN offers a wide product range and is the right choice for your individual streetwear style.


Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(12,987)

3,257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New Casio G-Shock Camo Range.

Very impressed with the competitive prices for Casio's New G-Shock range. Easy website to navigate. Easy transaction however, 5 Stars would have been given if shipping & delivery were quicker. I thought dispatch & delivery were rather slow. Received my order in excellent condition, very well packaged & I love my new watches. Highly recommended products & highly recommended seller.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

Return received, no refund, contradictory answers from BSTN

BSTN confirmed in writing that they received my return, later confirmed it was waiting to be processed, then customer service contradicted their own emails and asked me to prove whether they received it. I provided their own confirmations, and now I am still waiting for my refund and they have stopped responding.

18 August 2026
Unprompted review
Rated 2 out of 5 stars

The delivery was quick…

The delivery was quick and hassle\-free\. Unfortunately, the XL jersey was only XL in name—it fits more like an S/M\. Luckily, my little cousin can wear it now\. 🙂

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Delivery error not resolved; no contact made

Every time I've ordered, I've been satisfied; I have no complaints about the clothing they offer or their unique products.

However, this time, I have to leave a negative review because the order is marked as delivered, but it wasn’t delivered to me. This may be a fixable error, but no one from BSTN has contacted me to provide a solution or help me understand what happened, since they haven’t even bothered to respond to me.

I would like them to help me and provide a solution.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Just perfect

Adidas Sambas for a best price, definitely original. Shipping very fast. Everything was very convenient. Thank you BSTN!

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Basically stolen my money and lost my return

Have basically stolen my money. I bought a top that I didn’t like and returned it and despite the fact that it has arrived at their German warehouse and I have proof of the fact it has been delivered there they seem to have lost it. Rather than refunding me, they are telling me that they are going to open an investigation which could take several weeks. That is not my problem the fact that they have lost it in the warehouse. Why should I have to suffer because of that? Really really poor company I would never buy anything again from these people terrible service. 

19 August 2026
Unprompted review
Rated 2 out of 5 stars

Poor communication about an unavailable item

I placed an order with BSTN on August 12 for a pair of sneakers and a perfume. The perfume arrived, but there was no information whatsoever about the sneakers.

After several days without any delivery update, I contacted customer service myself, especially since I was about to leave for vacation.

Only then, on August 19, was I told that there had been a “stock error” and that the sneakers were actually no longer available.

Stock errors can happen — that’s understandable. What I find very disappointing is that BSTN apparently did not inform me about it. I only discovered that part of my order would never arrive because I contacted them myself.

19 August 2026
Unprompted review

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