The material is really soft and nice, the form is perfect. In the bikini tops there are also removable pads (I hope I can remove them 😅) which I couldn't notice on the pictures. I just didn't like th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Site and app are very easy tu navigate. Pictures and models are very true to the actual product I received. And helping me by giving me the coupon instead of making me send back the products was very... See more
The suits I have received from this brand have always been high quality material and actually fit my body. The cost of the suits is reasonable and shipping is on point for this brand.
It took me a long time to find exactly what bikini style/print I was looking for just based off of how the website was organized. This was my first time shopping with you guys, so that could be why I... See more
Company details
Written by the company
BERLOOK is a fashion brand that prioritizes sustainability and ethical practices. At BERLOOK, you can discover a range of sustainable boutique swimwear options including swimsuits, bikinis, one-piece swimwear, and beachwear - all at an affordable price point.
Contact info
Hong Kong
- www.berlook.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I never received my item
I would order again
The material is really soft and nice, the form is perfect. In the bikini tops there are also removable pads (I hope I can remove them 😅) which I couldn't notice on the pictures. I just didn't like the smell, but after the washing it goes away.
I love BERLOOK and the attention!
Great customer service… Fast response
Great customer service… Fast response. Great products love the bathing suit that I got! Customer service was even better!
Beautiful and run small
While I find these items to look gorgeous, I also find inconsistent sizing predominant. Especially for girls with bellies, larger chest or longer torso. Otherwise, great fabrics and customer service
The website was easy to navigate.
The suits I have received from this…
The suits I have received from this brand have always been high quality material and actually fit my body. The cost of the suits is reasonable and shipping is on point for this brand.
Love my bikinis
Love my bikinis! Great high quality material. Excellent customer service also!
Great swimwear! Great shipping!
Great swimwear! The fit is amazing, the styles are SO cute. And shipping is shockingly fast. (And I am very careful about which online shops I use).
I have ordered MANY times and a couple of times the fit was not quite right for my body shape and they responded RIGHT AWAY with either a refund or credit. I love BERLOOK!!!
Amazing quality
Amazing quality, great fit. Love everything about my order. Beautiful colours. True to size. Super impressed.
Beautiful high quality bathing suits
Beautiful high quality bathing suits. Exceeded my expectations. I was worried it wouldn’t look good on me (I have a very small chest) but the bathing suits I ordered look gorgeous, feel premium, are adjustable and worth the price. Thank you!
Already made another purchase
Website is easy to navigate ! Product is good quality, have already made another purchase 😊
Amazing quality
Amazing quality. I was actually surprised at the quality and durability of the fabric. It's amazing
It took me a long time to find exactly…
It took me a long time to find exactly what bikini style/print I was looking for just based off of how the website was organized. This was my first time shopping with you guys, so that could be why I had some trouble. I’m used to shopping for bikinis with aerie on their app for reference.
Love this suit - Color / quality amazing!
Love this suit. Great price. (About half of what I spent at a shop in Huntington Beach.
Color amazing.
Quality and fit are great.
Love this suit!!!
Ordering was easy
Ordering was easy. The quality of the suits are really nice, the fit is flattering and the styles are beautiful. Have 3 suits so far...
Good and nice quality products
I have ordered one-piece swimming suits, and all of them looked great, just as on the photos, nice quality, colors and good matching size. I am very happy with them.
I have a slight addiction to your…
I have a slight addiction to your swimsuits! I have purchased 7 bikinis and 1 one piece. I love them all!!! It’s difficult to find bikinis that fit me, and not super expensive. I’m a medium top, and small bottoms. It’s nice that you offer buying them separately. Every single item I have ordered fits perfectly and are super cute! Ordering bikinis online is scary, but not from BERLOOK! Trust me! If I could give more stars I would’
Overall a good experience!
I like the fact that the items were shipped very fast. The filters on the Web page and the key words I used in the search bar don't appear to work.
Reply from berlook.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.