Cupshe Reviews 

25,276
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including swimsuits and clothing, highlighting their beautiful designs and wide selection. Many find sizing accurate, with items fitting well and providing good support. Delivery is frequently quick and efficient, with orders often arriving early. However, some customers experienced order fulfillment issues, such as damaged or incomplete deliveries, and problems with tracking or undeliverable packages. While many found returns easy, some encountered difficulties, including generating labels, partial refunds, or managing sizing inconsistencies that led to returns, wishing for clearer charts or easier exchanges.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the clothes and swimwear for being nice,... See more

Quality

Reviewers consistently express satisfaction with the quality of products, highlighting that clothes and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and fast shipping,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, such as... See more

Return policy

Customers consistently note ambiguous experiences with the return policy, with many praising the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipping is fast, I have placed several orders now and they have all come earlier than expected. Returns are super easy, I chose store credit and had the credit issued before I was even home from the... See more

Rated 5 out of 5 stars

Having relied on reviews before purchasing from this online store, I feel compelled to write my own. I am delighted with the quality of the 2 items I purchased. The bikini and swimming costume are sup... See more

Rated 5 out of 5 stars

First, the suits are so dang cute and they have so many styles to choose from! Second, I really like their exchange/return policy - you have "choices" on how you want to go about returning or exchangi... See more

Rated 5 out of 5 stars

First time shopping with this brand, so I had no idea what to expect. The bathing suit I ordered is PERFECT. I’ve been looking for this exact style for years, only to be disappointed by more expensive... See more


Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Dress Store
  4. Swimwear Store
  5. Underwear Store
  6. Women's Clothing Store

About Cupshe

Written by the company

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best Sellers

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.4

All reviews

(25,276)

3,527 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good experience!

I’ve had really good experiences with cupshe purchases and returning process. I’ve seemed to have more luck with their bathing suits and cover up”s.

17 July 2026
Rated 1 out of 5 stars

Not worth it

I have received about 2 cute swimsuits but unfortunately lots of other items that were complete junk. I made the mistake of accepting store credit to get other items when I should have just returned everything and gotten my money back. Most items are so different than they appear on the site, very disappointing.

21 July 2026
Cupshe logo

Reply from Cupshe

Dear customer, thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations.

We're glad to know that you liked a couple of the swimsuits, but we're disappointed to learn that many of the other items did not meet your expectations. We strive to ensure that our product photos and descriptions accurately represent each item. However, differences in fit, fabric feel, or appearance can sometimes occur due to factors such as lighting, screen settings, and individual preferences. Your feedback is valuable to us, and we'll continue working to improve both our products and the shopping experience.

We're also sorry that you feel accepting store credit wasn't the right choice. We'd like to let you know that items purchased using store credit are still eligible for return or exchange in accordance with our return policy. If any of the items you purchased with your store credit are not suitable, please don't hesitate to contact our Customer Care team. We'll be happy to review your case and help you find the best solution.

We truly appreciate your feedback and hope we'll have the opportunity to provide you with a better experience in the future.

Rated 1 out of 5 stars

I am waiting on a return label

I am waiting on a return label

21 July 2026
Cupshe logo

Reply from Cupshe

Dear Janice, thank you for reaching out.

We understand that you are waiting for the return label, and we apologize for any inconvenience caused. After checking our records, we can confirm that our customer service team has already sent the return label to you several times.

Could you please kindly check your email inbox again, including your spam/junk folder, as sometimes emails with attachments or automated messages may be filtered there?

If you still cannot find it after checking, please let us know, and we will be happy to assist you further.

Thank you for your patience and understanding. We look forward to resolving this for you as soon as possible.

Rated 5 out of 5 stars

I love ordering from Cupshe

I love ordering from Cupshe! Their everyday and vacation clothes are so cute, and the colors and prints are always fun and vibrant. Great quality for the price—I always find something I love!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Perfect pair

Every swimming suit that I've bought here is phenomenal. They are such good quality and fit so well that I keep purchasing more.

21 July 2026
Rated 5 out of 5 stars

Love their swimsuits!!

I have yet to order anything that wasn’t true to size and looks fantastic! It’s one of my favorite go-to’s when it comes to swimsuits. It’s high quality material and it was delivered promptly. Maybe 7-10 days.

15 July 2026
Rated 2 out of 5 stars

The dress was defective- sewn crooked…

The dress was defective- sewn crooked at the top. The bathing suit top (orange / peach) was not as pictured - in the picture it ties around the neck, in actuality the neck hooks. Wanted one that ties.

19 July 2026
Cupshe logo

Reply from Cupshe

Dear Christine Aubin, thank you for taking the time to share your feedback. We’re very sorry to hear that the dress and bathing suit top did not meet your expectations.

Regarding the dress, we sincerely apologize if the top appeared to be sewn crooked. While each item goes through a quality inspection before shipping, it is possible that an issue was unfortunately overlooked. We appreciate you bringing this to our attention.

As for the orange/peach bathing suit top, we understand your concern. The style you received features a hook closure at the neck rather than a tie closure. We apologize if the product photos created a different expectation. We are reviewing the listing to ensure the product images and description accurately reflect the item to help avoid any future confusion.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

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