Product just as expected at fair price. Quick shipping and delivery from Paris to Spain at reasonable cost. Packaging was not the best, but the product wasn't fragile either. I will consider shopping... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bonne expérience client de la part d'Adrien et très serviable. La seule raison pour laquelle j'ai obtenu 4 étoiles est que je n'ai pas pu obtenir la pièce auprès de l'Adapem, ni même un adaptateur.... See more
I sent for an article which arrived swiftly, unfortunately it was the wrong size and also had been dropped so was cracked. I contacted the senders, sent photographs and was reimbursed immediately . I... See more
Assistance/support très efficace et rapide. Produit conforme à la description. Je recommande.
Company details
About Adepem
Written by the company
Votre lave-vaisselle ou lave-linge sont tombés en panne ? Prenez le réflexe Adepem !
Qui sommes nous ?
Entreprise spécialisée dans la pièce détachée électroménager, nous mettons à votre disposition tout notre stock de pièces détachées électroménager, jardinage, outillage et chauffage, et proposons des tutoriels gratuits sur notre blog pour vous aider à réparer vos appareils.
Fondée en 1981 au coeur de Paris, située à côté de la Gare du Nord, notre entreprise a pour objectif de vous aider à réparer vos appareils, de manière à prolonger leur durée de vie et réduire le gaspillage.
En 2001, nous avons lancé l’un des premiers sites en ligne de pièces détachées électroménager, et nous vous proposons aujourd’hui plus de 200 000 produits pour plus de 1 400 marques et 5 000 000 de références d’appareils..
Si vous avez besoin de conseils ou si vous avez une question, n’hésitez pas nous contacter gratuitement par téléphone ou sur notre site internet, nous ferons tout notre possible pour vous renseigner au mieux !
Contact info
104 rue de Maubeuge, 75010, Paris, France
- 0142858526
- www.adepem.com
4.7
Excellent
99K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent for an article which arrived…
I sent for an article which arrived swiftly, unfortunately it was the wrong size and also had been dropped so was cracked. I contacted the senders, sent photographs and was reimbursed immediately . I am happy with he result.
21 May 2025
article conforme a description delai de…
article conforme a description delai de livraison respecter RAS pas de doleances merçi
22 May 2025
The item I bought was at a good price
The item I bought was at a good price. The delivery service was good but I was unable to track it properly.
19 May 2025
Le service fondamental qu'on attend du…
Le service fondamental qu'on attend du commerce : célérité et réponse à l'attente client
4 April 2025
very efficient
29 October 2024
The motor arrivedThe motor arrived, however the box was broken. The motor was thankfully not damaged.
The motor arrived, however the box was broken. The motor was thankfully not damaged.
3 October 2024
arrived on time.4.90 euros for lettre…
arrived on time.4.90 euros for lettre vert??
23 September 2024
Unprompted review
Reply from Adepem
Thank you, Richard, for your review,
We hope that the part you received suits your device and meets your needs.
The Adepem team.
good fast service.
20 August 2024
Beaucoup de references disponibles…
Beaucoup de references disponibles livraison Rapide, efficace
4 July 2024
Nickel rien a dire.
21 June 2024
Disponibilité de la piece
27 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.