The whole experience shopping at studio sport was great. My parcel was delivered on time and according to description.
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produit conforme a mes attentes, power Bank qui permet de faire fonctionne ma camera insta 360 ace pro 2,plus que que toute la nuit .
Company replied
I first tried to buy 2 days before and it was impossible to buy, website error to pay and my order was cancelled. Then i tried again and it was fine, 24h Pick up option was perfect and the orice was... See more
Very happy with the StudioSPORT as a supplier. They have a nice range of products and offer a fast and reliable delivery. And on top of that the interaction with customer service is very easy.
Company details
- Photo Shop
- Aeromodel Shop
- Audio Visual Equipment Supplier
- Camera Store
- Electronic Parts Supplier
- Electronics Vending Machine
About studioSPORT.fr
Written by the company
Depuis 2007, studioSPORT.fr accompagne les passionnés de drone, de FPV et de caméras embarquées dans le choix de leur matériel. Acteur français reconnu, nous nous adressons aussi bien aux utilisateurs qui découvrent cet univers qu’à ceux qui disposent déjà d’une pratique confirmée.
Une large sélection dédiée à l’image sous toutes ses formes
Notre catalogue étendu propose des drones pour la prise de vue, des drones FPV, des caméras embarquées, des stabilisateurs et des accessoires. Nous travaillons avec des marques majeures du secteur telles que DJI, GoPro, Insta360, Sony ou BetaFPV afin de répondre à des usages variés, du loisir à des besoins plus techniques.
Un accompagnement permanent : avant et après votre achat
Chez studioSPORT, l’accompagnement client fait partie intégrante de l’expérience d’achat. Nos équipes avant-vente sont disponibles pour vous orienter et répondre à vos questions. Après la commande, notre service après-vente assure le suivi des demandes et des retours. Nous sommes joignables par email ou par téléphone au 02 35 00 30 00.
Une expérience d’achat reconnue par nos clients
Nous attachons une attention particulière à la clarté des informations, à la disponibilité de nos équipes et au suivi des commandes. Les avis laissés sur Trustpilot témoignent de cette volonté d’offrir une expérience fiable et cohérente à chaque étape.
Service Après Vente :
Nous gérons très professionnellement la prise en garantie du matériel, si celui-ci devait tomber en panne. Nous vous garantissons un échange standard par du matériel neuf (la plupart du temps sans délai car nous avons toujours du stock, et selon la politique du fabricant).
Tout notre matériel est au minimum garanti 12 mois.
Contact info
130 Rue Nicole Oresme ZAC, 76230, Isneauville, France
- 02 35 00 30 00
- info@studiosport.fr
- studiosport.fr
Paiement 3x et 4x sans frais via Alma
4.7
Excellent
47K reviews
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Reply from studioSPORT.fr
Thank you so much for your feedback! 🙏 It’s always a pleasure to know that our customers are satisfied with their experience. See you soon at studioSPORT!
The whole experience shopping at studio…
The whole experience shopping at studio sport was great. My parcel was delivered on time and according to description.
10 August 2026
Reply from studioSPORT.fr
Thank you so much for your feedback! 🙏 It’s always a pleasure to know that our customers are satisfied with their experience. See you soon at studioSPORT!
Reply from studioSPORT.fr
Merci beaucoup pour votre retour :)
Reply from studioSPORT.fr
Thank you so much for your feedback! 🙏 It’s always a pleasure to know that our customers are satisfied with their experience. See you soon at studioSPORT!
I ordered a motor of a FPV drone 2…
I ordered a motor of a FPV drone 2 weeks ago and they havent sended yet. They dont answer me. I sended 4 emails and called 3 times.
26 June 2026
Reply from studioSPORT.fr
We are sincerely sorry for the delay and the frustration caused by this situation.
We would like to clarify that your order was actually shipped the very same day you placed it. However, once the package arrived in Spain, the carrier flagged the delivery address as incomplete, which blocked the final delivery.
As explained during our phone call yesterday, we immediately forwarded the necessary address corrections to the carrier. We are currently waiting for them to update their system so they can successfully deliver your motor.
If you have any further questions, please feel free to reach out to our customer service team. Thank you for your patience while we resolve this with the transport company.
The studioSPORT Team
Exellent service!
18 June 2026
Reply from studioSPORT.fr
Un grand merci pour votre retour ! 🙏
C’est toujours un plaisir de savoir que nos clients sont satisfaits de leur expérience. À très bientôt chez Studiosport !
Customer support for products is verry…
Customer support for products is verry slow & inconsistant
8 June 2026
Reply from studioSPORT.fr
Thank you for your feedback, and please accept our apologies for the lack of fluidity in handling your request.
After reviewing your case, there was indeed a lack of coordination between our teams following your initial contact on May 28th. While our first agent directed you toward a return procedure for your drone, our technical team then stepped in to try and guide you through the binding process remotely. This unfortunately slowed things down and made our communication inconsistent.
We completely understand your frustration regarding this delay. To resolve this as quickly as possible, our customer service team has just sent you a fully prepaid return label.
Our technicians will now handle your drone directly to fix the issue. We are learning from your experience to improve internal communication between our departments moving forward.
The studioSPORT Team
Only positive experiences!
Only positive experiences!
You'll always be satisfied with this team!
15 June 2026
Reply from studioSPORT.fr
Thank you so much for your feedback! 🙏
It’s always a pleasure to know that our customers are satisfied with their experience. See you soon at studioSPORT!
More than 30 days have passed since my order, and the issue remains unresolved.
I contacted the carrier directly and received confirmation that the parcel was made available at a pickup point on 04/05 and later entered the return-to-sender process on 13/05. The carrier explicitly confirmed that the parcel is no longer in delivery to the recipient and is being returned to the sender. They were also unable to confirm that the return shipment has already been delivered back to the sender.
In other words, the carrier has confirmed that the parcel was not delivered to me.
Despite this, I still have not received a refund, and the merchant continues to avoid providing a clear solution. No proof of delivery has been provided, no completed investigation has been demonstrated, and repeated requests for clarification have not resulted in any meaningful progress.
I therefore ask publicly:
- Do you accept that the parcel was not delivered to the customer?
- Has a formal investigation actually been opened?
- If so, what is the investigation reference number?
- When will the refund be issued for this undelivered order?
If direct answers to the questions above are not provided, I will consider this a refusal to assume responsibility for an undelivered order and a continued attempt to avoid resolving a consumer dispute.
At this stage:
- More than 30 days have elapsed.
- The parcel was not delivered.
- The parcel entered the return-to-sender process.
- No refund has been issued.
- The merchant continues to delay resolution.
I consider this a refusal to properly assume responsibility for a non-delivery case and a failure to provide adequate customer support.
As a result, I am now initiating a chargeback procedure and submitting complaints through SignalConso and the European Consumer Centre (ECC).
I remain willing to resolve this matter amicably, but I expect clear answers and a concrete resolution rather than further delays.
5 June 2026
Unprompted review
Reply from studioSPORT.fr
We are sincerely sorry for the concern and inconvenience caused by this situation.
After reviewing your case, we confirm that an investigation has been opened with Colissimo on May 28 under reference number 260528059666. We are currently waiting for the outcome of their internal investigation.
The delay is unfortunately longer in this case because the shipment involves communication between the carrier and a partner carrier in another country. We understand that this situation is frustrating, especially after more than 30 days without delivery, and we want to reassure you that your case is being actively followed by our team.
In order to complete the file and move the case forward, our customer service team will contact you to provide and complete the required non-receipt statement. This document is necessary to finalize the carrier claim and proceed with the appropriate resolution.
We sincerely regret the lack of clarity you may have experienced so far. Our team remains mobilized on this case and will do everything possible to resolve it with you as quickly as possible.
The studioSPORT Team
Reply from studioSPORT.fr
Thank you for your 4-star review! We’re glad to hear that the shipping was fast and that everything went smoothly. We’re sorry for the delay in communication and will keep working to improve this part of the experience. We hope to serve you again soon!
Super !!!!!!!
18 May 2026
Reply from studioSPORT.fr
Un grand merci pour votre retour ! 🙏
C’est toujours un plaisir de savoir que nos clients sont satisfaits de leur expérience. À très bientôt chez Studiosport !
Add english website
5 May 2026
Reply from studioSPORT.fr
Thanks for the feedback. We will consider it for the future. See you soon at studioSPORT ! 🚀
Reply from studioSPORT.fr
Thank you for taking the time to share your experience 👍
We’re thrilled that the delivery and the product met your expectations. Your satisfaction is our greatest reward!
I first tried to buy 2 days before and…
I first tried to buy 2 days before and it was impossible to buy, website error to pay and my order was cancelled. Then i tried again and it was fine, 24h Pick up option was perfect and the orice was ok.
30 March 2026
Very good prices, website and service
Very good prices, clear website and a very fast service from France to The Netherlands.
31 March 2026
Reply from studioSPORT.fr
Thank you very much for your trust and your recommendation! 💪
Your satisfaction is the greatest reward for our team.
We look forward to seeing you again soon for new adventures with Studiosport!
Reply from studioSPORT.fr
Thank you for your enthusiastic feedback! 😄
It's a real pleasure to read that everything went well and that you would recommend Studiosport. We look forward to your next order!
Reply from studioSPORT.fr
Un grand merci pour votre retour ! 🙏
C’est toujours un plaisir de savoir que nos clients sont satisfaits de leur expérience. À très bientôt chez Studiosport !
Reply from studioSPORT.fr
Thank you so much for your feedback! 🙏
It’s always a pleasure to know that our customers are happy with their experience.
We look forward to seeing you again soon at Studiosport!
Great transaction
Great transaction. Very fast and smooth. Nice staff also the one assist me
11 December 2025
Reply from studioSPORT.fr
Thank you very much for your feedback! 🙏
It’s always a pleasure to know that our customers are satisfied with their experience.
We look forward to seeing you again soon at Studiosport!
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