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studioSPORT.fr Reviews 

46,264
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

produit conforme a mes attentes, power Bank qui permet de faire fonctionne ma camera insta 360 ace pro 2,plus que que toute la nuit .

Company replied

Rated 4 out of 5 stars

I first tried to buy 2 days before and it was impossible to buy, website error to pay and my order was cancelled. Then i tried again and it was fine, 24h Pick up option was perfect and the orice was... See more

Rated 5 out of 5 stars

Very happy with the StudioSPORT as a supplier. They have a nice range of products and offer a fast and reliable delivery. And on top of that the interaction with customer service is very easy.

Rated 5 out of 5 stars

The package was formed quickly, fast dispatch, after 5 days already received in Cyprus my betafpv air, I recommend this store

Company details

  1. Photo Shop
  2. Aeromodel Shop
  3. Audio Visual Equipment Supplier
  4. Camera Store
  5. Electronic Parts Supplier
  6. Electronics Vending Machine

About studioSPORT.fr

Written by the company

Depuis 2007, studioSPORT.fr accompagne les passionnés de drone, de FPV et de caméras embarquées dans le choix de leur matériel. Acteur français reconnu, nous nous adressons aussi bien aux utilisateurs qui découvrent cet univers qu’à ceux qui disposent déjà d’une pratique confirmée.

Une large sélection dédiée à l’image sous toutes ses formes
Notre catalogue étendu propose des drones pour la prise de vue, des drones FPV, des caméras embarquées, des stabilisateurs et des accessoires. Nous travaillons avec des marques majeures du secteur telles que DJI, GoPro, Insta360, Sony ou BetaFPV afin de répondre à des usages variés, du loisir à des besoins plus techniques.

Un accompagnement permanent : avant et après votre achat
Chez studioSPORT, l’accompagnement client fait partie intégrante de l’expérience d’achat. Nos équipes avant-vente sont disponibles pour vous orienter et répondre à vos questions. Après la commande, notre service après-vente assure le suivi des demandes et des retours. Nous sommes joignables par email ou par téléphone au 02 35 00 30 00.

Une expérience d’achat reconnue par nos clients
Nous attachons une attention particulière à la clarté des informations, à la disponibilité de nos équipes et au suivi des commandes. Les avis laissés sur Trustpilot témoignent de cette volonté d’offrir une expérience fiable et cohérente à chaque étape.

Service Après Vente :

Nous gérons très professionnellement la prise en garantie du matériel, si celui-ci devait tomber en panne. Nous vous garantissons un échange standard par du matériel neuf (la plupart du temps sans délai car nous avons toujours du stock, et selon la politique du fabricant).

Tout notre matériel est au minimum garanti 12 mois.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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4.7

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(46,264)

1,939 reviews in the last 12 months

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Rated 5 out of 5 stars

Super service and fast delivery!

Super service and fast delivery!

9 July 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you so much for your feedback! 🙏 It’s always a pleasure to know that our customers are satisfied with their experience. See you soon at studioSPORT!

Rated 1 out of 5 stars

I ordered a motor of a FPV drone 2…

I ordered a motor of a FPV drone 2 weeks ago and they havent sended yet. They dont answer me. I sended 4 emails and called 3 times.

26 June 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

We are sincerely sorry for the delay and the frustration caused by this situation.
We would like to clarify that your order was actually shipped the very same day you placed it. However, once the package arrived in Spain, the carrier flagged the delivery address as incomplete, which blocked the final delivery.
As explained during our phone call yesterday, we immediately forwarded the necessary address corrections to the carrier. We are currently waiting for them to update their system so they can successfully deliver your motor.
If you have any further questions, please feel free to reach out to our customer service team. Thank you for your patience while we resolve this with the transport company.
The studioSPORT Team

Rated 5 out of 5 stars

Exellent service!

18 June 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Un grand merci pour votre retour ! 🙏
C’est toujours un plaisir de savoir que nos clients sont satisfaits de leur expérience. À très bientôt chez Studiosport !

Rated 2 out of 5 stars

Customer support for products is verry…

Customer support for products is verry slow & inconsistant

8 June 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you for your feedback, and please accept our apologies for the lack of fluidity in handling your request.
After reviewing your case, there was indeed a lack of coordination between our teams following your initial contact on May 28th. While our first agent directed you toward a return procedure for your drone, our technical team then stepped in to try and guide you through the binding process remotely. This unfortunately slowed things down and made our communication inconsistent.
We completely understand your frustration regarding this delay. To resolve this as quickly as possible, our customer service team has just sent you a fully prepaid return label.
Our technicians will now handle your drone directly to fix the issue. We are learning from your experience to improve internal communication between our departments moving forward.
The studioSPORT Team

Rated 5 out of 5 stars

Only positive experiences!

Only positive experiences!
You'll always be satisfied with this team!

15 June 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you so much for your feedback! 🙏
It’s always a pleasure to know that our customers are satisfied with their experience. See you soon at studioSPORT!

Rated 1 out of 5 stars

More than 30 days have passed since my order, and the issue remains unresolved.

I contacted the carrier directly and received confirmation that the parcel was made available at a pickup point on 04/05 and later entered the return-to-sender process on 13/05. The carrier explicitly confirmed that the parcel is no longer in delivery to the recipient and is being returned to the sender. They were also unable to confirm that the return shipment has already been delivered back to the sender.

In other words, the carrier has confirmed that the parcel was not delivered to me.

Despite this, I still have not received a refund, and the merchant continues to avoid providing a clear solution. No proof of delivery has been provided, no completed investigation has been demonstrated, and repeated requests for clarification have not resulted in any meaningful progress.

I therefore ask publicly:

- Do you accept that the parcel was not delivered to the customer?
- Has a formal investigation actually been opened?
- If so, what is the investigation reference number?
- When will the refund be issued for this undelivered order?

If direct answers to the questions above are not provided, I will consider this a refusal to assume responsibility for an undelivered order and a continued attempt to avoid resolving a consumer dispute.

At this stage:

- More than 30 days have elapsed.
- The parcel was not delivered.
- The parcel entered the return-to-sender process.
- No refund has been issued.
- The merchant continues to delay resolution.

I consider this a refusal to properly assume responsibility for a non-delivery case and a failure to provide adequate customer support.

As a result, I am now initiating a chargeback procedure and submitting complaints through SignalConso and the European Consumer Centre (ECC).

I remain willing to resolve this matter amicably, but I expect clear answers and a concrete resolution rather than further delays.

5 June 2026
Unprompted review
studioSPORT.fr logo

Reply from studioSPORT.fr

We are sincerely sorry for the concern and inconvenience caused by this situation.
After reviewing your case, we confirm that an investigation has been opened with Colissimo on May 28 under reference number 260528059666. We are currently waiting for the outcome of their internal investigation.
The delay is unfortunately longer in this case because the shipment involves communication between the carrier and a partner carrier in another country. We understand that this situation is frustrating, especially after more than 30 days without delivery, and we want to reassure you that your case is being actively followed by our team.
In order to complete the file and move the case forward, our customer service team will contact you to provide and complete the required non-receipt statement. This document is necessary to finalize the carrier claim and proceed with the appropriate resolution.
We sincerely regret the lack of clarity you may have experienced so far. Our team remains mobilized on this case and will do everything possible to resolve it with you as quickly as possible.
The studioSPORT Team

Rated 4 out of 5 stars

Fast Shipping delayed communication

Fast Shipping delayed communication, but flawless!

19 May 2026
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Reply from studioSPORT.fr

Thank you for your 4-star review! We’re glad to hear that the shipping was fast and that everything went smoothly. We’re sorry for the delay in communication and will keep working to improve this part of the experience. We hope to serve you again soon!

Rated 5 out of 5 stars

Super !!!!!!!

18 May 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Un grand merci pour votre retour ! 🙏
C’est toujours un plaisir de savoir que nos clients sont satisfaits de leur expérience. À très bientôt chez Studiosport !

Rated 5 out of 5 stars

Fast shipping

Fast shipping, well packaged and the good is been new and working.

23 April 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you for taking the time to share your experience 👍
We’re thrilled that the delivery and the product met your expectations. Your satisfaction is our greatest reward!

Rated 5 out of 5 stars

Very good prices, website and service

Very good prices, clear website and a very fast service from France to The Netherlands.

31 March 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you very much for your trust and your recommendation! 💪
Your satisfaction is the greatest reward for our team.
We look forward to seeing you again soon for new adventures with Studiosport!

Rated 5 out of 5 stars

All good

All good, Everything is wonderful!

9 February 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you for your enthusiastic feedback! 😄
It's a real pleasure to read that everything went well and that you would recommend Studiosport. We look forward to your next order!

Rated 5 out of 5 stars

Excellent service

Excellent service

9 January 2026
studioSPORT.fr logo

Reply from studioSPORT.fr

Un grand merci pour votre retour ! 🙏
C’est toujours un plaisir de savoir que nos clients sont satisfaits de leur expérience. À très bientôt chez Studiosport !

Rated 5 out of 5 stars

All products were as described

All products were as described. Great service

15 December 2025
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you so much for your feedback! 🙏
It’s always a pleasure to know that our customers are happy with their experience.
We look forward to seeing you again soon at Studiosport!

Rated 5 out of 5 stars

Great transaction

Great transaction. Very fast and smooth. Nice staff also the one assist me

11 December 2025
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you very much for your feedback! 🙏
It’s always a pleasure to know that our customers are satisfied with their experience.
We look forward to seeing you again soon at Studiosport!

Rated 5 out of 5 stars

Very satisfied with my DJI NEO 2…

Very satisfied with my DJI NEO 2 purchase, free quick shipping via GLS and highly recommend StudioSPORT

2 December 2025
studioSPORT.fr logo

Reply from studioSPORT.fr

Thank you very much for your trust and recommendation! 💪
Your satisfaction is the greatest reward for our teams.
See you very soon for new adventures with Studiosport!

Rated 1 out of 5 stars

Scammers! Do not delivered to me my order and refused to refunded lost parcel.

I made my order CD0853506 at 24.10.2025 they shipped my order via Chronopost XT320267448TS to Belgium. Within Belgium delivered must been made via DPD 042431674133192

Order was not collected by me because storage period is over and DPD returned parcel to the DEPOT 29.10.2025

From 29.10.2025 parcel do not moved. I wrote to Studio Sport and 1 month they do absolutely nothing and as a result said it was "delivered". I asked them about proof of delivery - Studio Sport sent to me document where missing consignee name and surname and unknown signature.

Today I called to Chronopost +33 969 391 391 and support checked tracking info. He said "Delivered" it's mean delivered to parcel point than parcel storage period passed out and DPD returned parcel. Chronopost can confirm that because they record our conversation.

I told about that to Studio Sport and they said parcel fraud and what parcel was delivered to ME.

IT'S INSANE! Most poor and stupid support i never face in my life.

I sign non-receipt document after 30 days when i wrote them. StudioSport just wasted 30 days of my life and do nothing.

Europe LAW.

Missing delivery

If you don't receive your goods within 30 days, or within the agreed time, you should remind the trader giving them an additional, reasonable time limit to deliver. For example, if the trader has informed you that your delivery is delayed by a week because of problems with his suppliers you should consider giving him that extra week.

If the trader still doesn't deliver within the extended deadline then you're entitled to terminate your contract and be reimbursed as soon as possible. You don't have to give the trader extra time if they refuse to deliver or when an agreed delivery period is essential, for example, if you need the goods for a specific event, such as a dress for a wedding, and you have informed the trader of this in advance.

30 days passed out but they don't even f*ckn care about that and continue violating the law!!!!!

Scammers!!!!! Stay Far Away from this company if you wouldn't have a problem with delivery and won't lost your money. I will go to police and will open Chargeback such they do nothing.

P.S. Chronopost confirmed what parcel was not collected by myself and was returned to sender But StudioSport said i collected parcel!!!!! perfect!!!!

27 November 2025
Unprompted review
studioSPORT.fr logo

Reply from studioSPORT.fr

We fully understand how concerning this situation is for you, and we’re truly sorry for the frustration caused. Please rest assured that StudioSport has already contacted the carrier and that the investigation is still ongoing on their side. You were asked to open a parcel incident from your customer account so that we can share every update with you directly.
You are telling us that the parcel is currently being returned to us, but the product it contained has been activated — which means it cannot be on its way back to our headquarters.
To help move things forward as quickly as possible, we invite you to reach out to our customer service team by phone. They will guide you through opening the incident correctly. Afterwards, several documents will be requested from you so that we can build the dispute file with Chronopost and begin the refund procedure.
We remain at your disposal and truly hope to resolve this situation very soon.
The StudioSport Team

Rated 5 out of 5 stars

Support très utile merci

Support très utile merci

30 October 2025
studioSPORT.fr logo

Reply from studioSPORT.fr

Merci beaucoup pour votre confiance ! 💪
Votre satisfaction est la meilleure récompense pour nos équipes. À très vite pour de nouvelles aventures avec Studiosport !

Rated 5 out of 5 stars

Best European shop for FPV, DJI Drones and Cameras

great prices, fast shipping and most importantly, they had DJI O4 Pro in stock !!!

8 September 2025
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Reply from studioSPORT.fr

Merci pour votre retour enthousiaste ! Toute l’équipe Studiosport est ravie que vous ayez trouvé le DJI O4 Pro en stock, avec des prix attractifs et une expédition rapide. Profitez-en bien !

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