produit conforme a mes attentes, power Bank qui permet de faire fonctionne ma camera insta 360 ace pro 2,plus que que toute la nuit .
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produit conforme a mes attentes, power Bank qui permet de faire fonctionne ma camera insta 360 ace pro 2,plus que que toute la nuit .
Company replied
I first tried to buy 2 days before and it was impossible to buy, website error to pay and my order was cancelled. Then i tried again and it was fine, 24h Pick up option was perfect and the orice was... See more
Very happy with the StudioSPORT as a supplier. They have a nice range of products and offer a fast and reliable delivery. And on top of that the interaction with customer service is very easy.
The package was formed quickly, fast dispatch, after 5 days already received in Cyprus my betafpv air, I recommend this store
Written by the company
Depuis 2007, studioSPORT.fr accompagne les passionnés de drone, de FPV et de caméras embarquées dans le choix de leur matériel. Acteur français reconnu, nous nous adressons aussi bien aux utilisateurs qui découvrent cet univers qu’à ceux qui disposent déjà d’une pratique confirmée.
Une large sélection dédiée à l’image sous toutes ses formes
Notre catalogue étendu propose des drones pour la prise de vue, des drones FPV, des caméras embarquées, des stabilisateurs et des accessoires. Nous travaillons avec des marques majeures du secteur telles que DJI, GoPro, Insta360, Sony ou BetaFPV afin de répondre à des usages variés, du loisir à des besoins plus techniques.
Un accompagnement permanent : avant et après votre achat
Chez studioSPORT, l’accompagnement client fait partie intégrante de l’expérience d’achat. Nos équipes avant-vente sont disponibles pour vous orienter et répondre à vos questions. Après la commande, notre service après-vente assure le suivi des demandes et des retours. Nous sommes joignables par email ou par téléphone au 02 35 00 30 00.
Une expérience d’achat reconnue par nos clients
Nous attachons une attention particulière à la clarté des informations, à la disponibilité de nos équipes et au suivi des commandes. Les avis laissés sur Trustpilot témoignent de cette volonté d’offrir une expérience fiable et cohérente à chaque étape.
Nous gérons très professionnellement la prise en garantie du matériel, si celui-ci devait tomber en panne. Nous vous garantissons un échange standard par du matériel neuf (la plupart du temps sans délai car nous avons toujours du stock, et selon la politique du fabricant).
Tout notre matériel est au minimum garanti 12 mois.
130 Rue Nicole Oresme ZAC, 76230, Isneauville, France

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Reply from studioSPORT.fr
I ordered a motor of a FPV drone 2 weeks ago and they havent sended yet. They dont answer me. I sended 4 emails and called 3 times.
Reply from studioSPORT.fr
Customer support for products is verry slow & inconsistant
Reply from studioSPORT.fr
Only positive experiences!
You'll always be satisfied with this team!
Reply from studioSPORT.fr
I contacted the carrier directly and received confirmation that the parcel was made available at a pickup point on 04/05 and later entered the return-to-sender process on 13/05. The carrier explicitly confirmed that the parcel is no longer in delivery to the recipient and is being returned to the sender. They were also unable to confirm that the return shipment has already been delivered back to the sender.
In other words, the carrier has confirmed that the parcel was not delivered to me.
Despite this, I still have not received a refund, and the merchant continues to avoid providing a clear solution. No proof of delivery has been provided, no completed investigation has been demonstrated, and repeated requests for clarification have not resulted in any meaningful progress.
I therefore ask publicly:
- Do you accept that the parcel was not delivered to the customer?
- Has a formal investigation actually been opened?
- If so, what is the investigation reference number?
- When will the refund be issued for this undelivered order?
If direct answers to the questions above are not provided, I will consider this a refusal to assume responsibility for an undelivered order and a continued attempt to avoid resolving a consumer dispute.
At this stage:
- More than 30 days have elapsed.
- The parcel was not delivered.
- The parcel entered the return-to-sender process.
- No refund has been issued.
- The merchant continues to delay resolution.
I consider this a refusal to properly assume responsibility for a non-delivery case and a failure to provide adequate customer support.
As a result, I am now initiating a chargeback procedure and submitting complaints through SignalConso and the European Consumer Centre (ECC).
I remain willing to resolve this matter amicably, but I expect clear answers and a concrete resolution rather than further delays.
Reply from studioSPORT.fr
Reply from studioSPORT.fr
Reply from studioSPORT.fr
I first tried to buy 2 days before and it was impossible to buy, website error to pay and my order was cancelled. Then i tried again and it was fine, 24h Pick up option was perfect and the orice was ok.
Very good prices, clear website and a very fast service from France to The Netherlands.
Reply from studioSPORT.fr
Reply from studioSPORT.fr
Great transaction. Very fast and smooth. Nice staff also the one assist me
Reply from studioSPORT.fr
Very satisfied with my DJI NEO 2 purchase, free quick shipping via GLS and highly recommend StudioSPORT
Reply from studioSPORT.fr
I made my order CD0853506 at 24.10.2025 they shipped my order via Chronopost XT320267448TS to Belgium. Within Belgium delivered must been made via DPD 042431674133192
Order was not collected by me because storage period is over and DPD returned parcel to the DEPOT 29.10.2025
From 29.10.2025 parcel do not moved. I wrote to Studio Sport and 1 month they do absolutely nothing and as a result said it was "delivered". I asked them about proof of delivery - Studio Sport sent to me document where missing consignee name and surname and unknown signature.
Today I called to Chronopost +33 969 391 391 and support checked tracking info. He said "Delivered" it's mean delivered to parcel point than parcel storage period passed out and DPD returned parcel. Chronopost can confirm that because they record our conversation.
I told about that to Studio Sport and they said parcel fraud and what parcel was delivered to ME.
IT'S INSANE! Most poor and stupid support i never face in my life.
I sign non-receipt document after 30 days when i wrote them. StudioSport just wasted 30 days of my life and do nothing.
Europe LAW.
Missing delivery
If you don't receive your goods within 30 days, or within the agreed time, you should remind the trader giving them an additional, reasonable time limit to deliver. For example, if the trader has informed you that your delivery is delayed by a week because of problems with his suppliers you should consider giving him that extra week.
If the trader still doesn't deliver within the extended deadline then you're entitled to terminate your contract and be reimbursed as soon as possible. You don't have to give the trader extra time if they refuse to deliver or when an agreed delivery period is essential, for example, if you need the goods for a specific event, such as a dress for a wedding, and you have informed the trader of this in advance.
30 days passed out but they don't even f*ckn care about that and continue violating the law!!!!!
Scammers!!!!! Stay Far Away from this company if you wouldn't have a problem with delivery and won't lost your money. I will go to police and will open Chargeback such they do nothing.
P.S. Chronopost confirmed what parcel was not collected by myself and was returned to sender But StudioSport said i collected parcel!!!!! perfect!!!!
Reply from studioSPORT.fr
great prices, fast shipping and most importantly, they had DJI O4 Pro in stock !!!
Reply from studioSPORT.fr
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