I sought a couple of quotes for a camera and MPB were the most competitive. Sending to them by DPD could not have been easier. I chose to drop the package off at the local collection shop but it could... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About MPB
Written by the company
We transform the way that people buy, sell and trade used photo and video kit.
MPB is the world’s largest online platform for used photography and videography equipment. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.
We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future.
We recirculate more than 350,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.
Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.
Every piece of kit is inspected carefully by our product specialists and comes with a warranty to give our customers peace of mind that buying used doesn’t mean sacrificing on quality or reliability.
mpb.com
Written by the company
- Warranty included
- All used gear is covered by MPB's free warranty.
- Free Collection
- We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.
Contact info
64 Ship Street, BN1 1AE, Brighton, United Kingdom
- www.mpb.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great deals on cameras!
Great deals on cameras, and I've made a couple of orders from them already. Very satisfied with my experience.
Excellent service
This is the first time I’ve bought anything from MPB, and won’t be the last. I am delighted with what I purchased, it was advertised accurately and was shipped to me in 48 hours.
A very easy to use/navigate website, overall I am very pleased.
Perfect place to buy your next camera
Really easy to use website nice and safe really fast delivery great customer care kept me in contact of every stage all the way up until delivery and afterwards checking everything was okay with my camera
Great experience
Great experience. I found the site through a recommendation from Chat gpt. The drone was as described and came with all the bits. It arrived quickly too. I’m very pleased with my purchase and the sales experience.
DON’T NOT BUY OFF MBP !!
So basically, I ordered a FUJIFILM XF 10-24 lens
The package came and unfortunately, when I opened it, all I got was a Korean beauty product to which why would MPB produced something like this? I thought they sell cameras and lenses and accessories, etc.
And on top of that, I spent 600 something euro for a Fujifilm lens instead, all I got was a beauty product to which I never ordered!! so now I have trust issues with MPB now I won’t be shopping this company again in fact don’t ever shop with MPB ever again. Save your money for better. Online store. Thank you, MPB for
scamming me ! 😡😡😡
Reply from MPB
Consistently good experiences
I've used MPB multiple times over the years and have had consistently good experiences with various gear from lenses to remote flash triggers.
I was looking for a used camera body…
I was looking for a used camera body and MPB is one of the few sites that include actual shutter counts in their descriptions. That's what got me interested in the company.
The prices are good, the descriptions are accurate and they have a great return policy.
Very quick response and excellent…
Very quick response and excellent service all round. Highly recommended for both buying and selling. Always a very fair price.
Originally ordered a lens
Originally ordered a lens. Had issues regarding the description. Contacted MPB and they organised a replacement fairly quickly return was shipped free and also delivery which takes a lot of hassle out of the process. The replacement is in mint condition. Highly recommended. No issues with their customer service.
Happy and satisifed with the product…
Happy and satisifed with the product and service
MPB is 👍👍👍👍👍
My Sony RX100VII was and still is a fantastisc camera. But it was a bit small for me to operate smoothly.
I exchanged it for a Nikon DSLR. MPB gave me more than the suggested price after inspection for the Sony. The whole process of exchange was extremely easy and well documented. No surprises. If you want to change gear look no further. It cannot be better than with MPB.
MPB UPPED THEIR QUOTE
Mpb gave me an offer on my three Canon M lenses I was selling. I said yes, sent the lenses to them with their prepaid shipping label. Within a week, they emailed me to say that my lenses were worth more. I accepted the new offer & money 2as in my bank account3-5days later.
They are best,the greatest, who else does that!
Wish all business were run this way!
I’ve bought and sold more gear with MPB than I care to admit. Everything is top notch: selection, pricing, shipping, returns, and most of all, customer service. They make selling ridiculously easy and pay really fast.
AF Nikkor 80-200 lens.
The lens I purchased was in better shape than was described on the site. I will definitely buy from them again.
Nothing but great experiences with MPB
Nothing but great experiences with MPB. They are the only used camera gear site that has photos of the actual item you'll receive. I've ordered, and traded with them multiple times and everything has always been exactly as described.
High quality products
High quality products, condition as described, fast delivery. Haven't had to return anything but have made multiple purchases with no problems. I did have to request triangle clips after a purchase as there was no way to attach the shoulder strap to my camera. These were promptly dispatched with no charge and no questions asked.
mpb were a good way to sell my camera…
mpb were a good way to sell my camera and lenses - they offered me as fair a price as I'll find on the second-hand market, arranged for collection of the gear and paid me promptly for the agreed price.
Poor experience
Poor experience. Bought a lens that was faulty. For two weeks ive been chasing an update on how to return it. Ive emailed every two days to be ignored.
Now got to issue a chargeback to get my money back as I can't even get them to collect the item.
Really poor experience from this company.
Reply from MPB
Great store, great prices !
Considering that I was selling item which had to be evaluated , the whole process is a breeze. Within one week from online initial price offer to final price adjustment! I like it . MPB even upgraded lens I was selling which translate to better price ! And generally you won’t find better prices online than MPB . Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.