Reship Reviews 

7,485
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 912 reviews, reviewers had a great experience with this company. Customers often praise the service for its ease of use and reliability, highlighting a smooth process from package arrival notifications to prompt shipping. Many people found the user experience straightforward, and customer service is frequently commended for being responsive and helpful. Reviewers appreciate the quick turnaround times and efficient handling of their items. However, some customers also noted that shipping fees could be quite high, sometimes exceeding the item's value. Reviewers mentioned a lack of upfront clarity regarding total shipping expenses, including unexpected storage or additional fees. Additionally, a few people experienced delays in package processing, with some noting items taking longer than expected to be booked or sent out.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting smooth and prompt processes,... See more

Service

People report positive experiences with the service, often describing it as amazing, very good, and smooth,... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing dissatisfaction with hidden fees,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the swift, friendly, and... See more

User experience

Users describe positive interactions with user experience, with many finding the service easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The reshipping service speed is pretty fast. The process feels relatively simple. More photos would have been nice but I was happy to get one. I just wish it was cheaper. 1x hardback book cost me roug... See more

Rated 4 out of 5 stars

Love that the live chat and email agents are super responsive and quick to answer. Shipping fees are on the higher side, worth it if you just do the $5 label and supply your own. Storage days a... See more

Rated 4 out of 5 stars

Many say this service is a scam but it isn't. I haven't had them charge me any fees that were not already plain and clear in the pricing plan you choose. The only thing you don't know is what th... See more

Rated 3 out of 5 stars

The app keeps timing out on my Android phone when I tap on the package to begin managing it. I can't actually complete shipments as a result. Couldn't even find a way to log in and do it from the main... See more


Company details

  1. Shipping Company
  2. Courier Service
  3. Freight Forwarding Service
  4. Logistics Service
  5. Shipping and Mailing Service

Written by the company

Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.

Bringing The World To Your Door.

Written by the company

Shop Exclusive Products!
We are Committed Being The Best Parcel Forwarding Service There Is.

Contact info

3.9

Great

TrustScore 4 out of 5

7K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(7,485)

910 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipping from Canada to U.S. Made Easy

You made my arrangements of shipping my humidifier from Canada to the U.S. so easy. I did consult Google AI Overview for instructions as well, which helped a lot. I got the humidifier, and thank you so much.

12 July 2026
Rated 5 out of 5 stars

Fast

Fast, efficient and lots of support.
I never am concerned about not getting help. I have needed help in the past and always have had great support from great people!!!

10 July 2026
Rated 4 out of 5 stars

Reship is a phenomenal service and I…

Reship is a phenomenal service and I have been using them for over a decade now. My only issue is that the price of shipping has increased two to three times more than what it used to be. It cost me more to ship than the cost of the product on my last use.

17 July 2026
Rated 2 out of 5 stars

Hidden fees

Yes, the website works and I get my package, but the hidden fees are crazy. It told me that it would cost me like 12 bucks to get my package, but once it got to the warehouse it said "okay now give us $40." So yes it's legit, but I would have loved to know how much it was gonna cost me before I used the service.

16 July 2026
Rated 2 out of 5 stars

For the amount I paid for my package

For the amount I paid for my package to be shipped from Canada to Texas I would expect better packaging. My box arrived SMASHED! The only reason I did not contact reship is because my item was not ruined. But paying close to $100 in shipping fees, you all need to label “fragile” on the items! And they had another package that wasn’t mine taped to my package so I’m hoping I didn’t pay for the shipping on it.

2 July 2026
Unprompted review
Rated 4 out of 5 stars

Expensive but good so far

The reshipping service speed is pretty fast. The process feels relatively simple. More photos would have been nice but I was happy to get one. I just wish it was cheaper. 1x hardback book cost me roughly $50USD (so $100AUD) for a $35 book. I'd do it again though, for those special books only available in other countries...

7 July 2026
Rated 5 out of 5 stars

Excellent service

Excellent service - and when I had an issue (my fault) the CS team quickly resolved it and I received my package. Great work by those who assisted me!

13 July 2026

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