Always welcomed by friendly & efficient staff. Nothing is too much trouble: can order online & have delivered to store. If not suitable, no quibble instant refund set up. An easy & pleasurable shoppin... See more
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Company details
Written by the company
Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community. At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day. We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts. We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.
PAVERS - Your Perfect Style
Written by the company
- We’re Carbon Neutral!
- Championing sustainability has always been at the heart of everything that we do, and we’re committed to leading the way in changing the future of retail for the better. In 2021, Pavers became the first major shoe retailer in the UK to become Carbon Neutral. Working in partnership with One Carbon World, a global source partner of the UN Climate Neutral Initiative, we are taking a responsible approach for measuring, reducing, and balancing our carbon footprint, as such we are supporting a 21,298-hectare reforestation project in Uruguay.
Making it EASY for You
Contact info
United Kingdom
- 0844 844 0809
- helpdesk@pavers.co.uk
- pavers.co.uk
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Good quality excellent service
Very efficiet and helpful staff
We popped in to look at some shoes on…
We popped in to look at some shoes on offer, found the ones we wanted, asked staff if we could try them on, no problem at all. Bought 2 pairs. Staff were really helpfull.
Fabulous shies for summer
Fabulous shies for summer , they fit!
( l have narrow feet and one is 1/2 size bigger the other more narrow and shallow sole) shoes robust and well made
I was looking for a particular pair of…
I was looking for a particular pair of shoes which was out of stock locally, the store l rang gave me the details of a store that had them. I called them to check they had them first & they kindly put them aside for me, tried them on & bought them, it was worth the long drive . Great customer service 👍
Bit slow only 1 staff on and now u keep…
Bit slow only 1 staff on and now u keep emailing 2 to 3 times a day
Ordering on line
I ordered two pair’s of sandals for the first time on line I found the experience easy and straightforward and I was able to pick them up locally the service was very good and the staff friendly
Always helpful.
Always a great experience shopping at Pavers.
The shopping attendants are always willing to help and with advice.
I love my shoes and the staff at your…
I love my shoes and the staff at your Yeovil branch were great
See piken to buy one of the assistants…
See piken to buy one of the assistants but after that no customer service
They make you very welcome nothing is…
They make you very welcome nothing is to much trouble . They don’t push you into anything . There is nothing more stressing than someone looking over you . The shop is very pleasant to walk around . Thank you for lovely staff .
Just what I wanted then was was told…
Just what I wanted then was was told there was 20% off sale price that day!!,
It was good experience as time first…
It was good experience as time first went to pavers and staff were very helpful.
Great customer service 👏
Impulse purchase
Lovely trainers which were in the sale.
Pleasant surprise as they were reduced by another £10!
Staff always friendly & helpful. Attended to right away although busy.
May use AI-assist with repliesRead more
Delighted
Nothing wrong, I got very comfortable shoes for a very reasonable price. I was delighted.
I was in the Falkirk shop, I would recommend some signage out in the car park, as it is within a large garden centre and took some finding, nearly gave up.
Reply from PAVERS
Very helpful
Very helpful, enthusiastic and positive lady served me and passed on the Sale onto her junior, who was clearly in training. Clearly her influence was being transferred to the trainee, who was also a pleasure to deal with. Well done to both, please pass on my comments to both of them
Great store, lovely staff
Saw the slippers I wanted online but wanted to try them on first. Went to the store and found what I was looking for without any problems. Staff were helpful and when I got to the counter to pay, the lovely lady asked if I had tried them on and was friendly.
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