The store looks like it has a shop front in Sydney, as they say you can pick it up from the store - but the clothes come from China. They eventually turned up, but the material isn't what was describe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
This online shipping site is a scams. I did order one external drive from their website, deduced money from my account, also provided me confirmation with a order# but order tracking shows invalid ord... See more
Company replied
My ordered was delivered to a completely different state and when I emailed they told me I had to go and get proof I had checked all the post offices in my state even though it clearly stated it was d... See more
Company replied
Purchased a pair of sandals in Sydney that said fast delivery. I then had to return to New Zealand and they still hadn't been delivered. Came after 10 days. The day after I left. I then had them poste... See more
Company replied
3.1
Average
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dodgy lying company
Dodgy lying company, claims a 4.7 on this site. No shopfront in Sydney as claimed. Says free postage when advertising product then charges postage. Item not as advertised (wifi camera) does not work, immediately emailed company, returned platitudes but no remedy. Emailed again, same platitudes but asked for photo of item. Returned photo immediately no response for two weeks, emailed again, both support and info address, same platitudes returned from both sites, Phillipines/chinese company always sign off with Anglo Saxon name, Emily, Richard, Jenny, etc Have asked straight up for refund, no reply, have asked 3 times. Have reported company/website to ACCC. DO NOT BUY FROM THIS COMPANY. ALL A SCAM.
23 September 2026
Unprompted review
A really great and wonderful experience
4 November 2026
Unprompted review
The whole experience was easy and…pleased as punch
The whole experience was easy and satifying,I'll certainly revisit this store
5 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Johannes,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Beautiful Pendant light
I am so excited by this pendant light! We have restored our cottage and have been looking for a hallway light for months. It is perfect. Ordering was really easy and at a great price.
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Tracy,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
It was quick and easy to order and I…
It was quick and easy to order and I found a great gift straight away
5 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Leanne,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
This was such an easy experience
This was such an easy experience. A quick search, found what I wanted, completed the purchase in the car before heading off on a trip. Seamless. Cost effective. Looking forward to seeing the seat when it arrives!
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Angela,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Excellent product.
5 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Noel,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Leather Engineer Boots
The description of the boots were excellent with great pics to see plusat a very competitive price
5 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Tony,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Great prices i will write review again…
Great prices i will write review again after i receive my item and test it
5 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Rober,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Master Builder Engineering Set - Creative Toy yellow $70.99
Great as present purchase !
Our little boy will love this at 🎄
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Christopher,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Reply from Sydneyambrose
Hi Lina,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Great choice of quality products
Great choice of quality products, shopping experience was easy.
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Nick,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
The site worked well
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Josh,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Easy and convenient as I’m able to…
Easy and convenient as I’m able to purchase online
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Tish,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Well I do hope the shorts actually…
Well I do hope the shorts actually arrive now. It’s been a week and no sign but I didn’t realise I needed to do this review to get my order . Didn’t realise it was connected to the sale price advertised. So fingers crossed it’s not a scam 🤔 th
28 October 2026
Unprompted review
Reply from Sydneyambrose
Hi Emily,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Easy experiance shopping.
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Anthony,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Reply from Sydneyambrose
Hi John,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Easy to get what i need with good…
Easy to get what i need with good explanation about the product
4 November 2026
Unprompted review
Reply from Sydneyambrose
Hi Assaad,
Thank you for your review. We appreciate your kind feedback and your support.
Thank you,
Sydneyambrose Customer service
Very shonky
Delays in delivery. It wasn't until I threatened a chargeback did delivery status progress. The umbrellas delivered were not the same as shown at purchase. Will never use this site again and highly recommend that you stay well away!
3 October 2026
Unprompted review
Reply from Sydneyambrose
Hi Nick,
We sincerely apologize for the delivery delays and for the umbrellas not meeting your expectations. We understand your frustration and regret that your shopping experience was disappointing.
Please contact us directly so we can look into this matter further for you. You can reach us at info@Sydneyambrose.com
Thank you,
Sydneyambrose Customer service
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