Swisslinkstraps Reviews 

129
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were unhappy with their experience overall. Consumers frequently pointed out massive delays with their orders, experiencing many weeks of waiting without ever receiving proper tracking updates or clear delivery schedules. Furthermore, buyers faced complete unresponsiveness from the seller when attempting to contact customer support regarding missing packages, wrong items, or requested refunds. Some reviewers were happy with the item quality and noted that the available alternative choices were visually appealing. People also mentioned that the replacement straps provided a great overall fit and were extremely simple to attach to their watches once successfully delivered to their homes.

What people talk about most

Product

Consumers find product experiences to be mixed, with varied opinions on quality and fit. While some reviewers... See more

Order

Clients share profound dissatisfaction regarding order experiences. Consumers consistently report severe... See more

Customer communications

People report negative experiences with contact, highlighting a total lack of communication and response from... See more

Response time

Customers consistently note negative experiences with response time, frequently reporting that they never... See more

Delivery service

Users describe negative interactions with delivery service due to consistently slow shipping times ranging... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I purchased two watch straps from this company. One of them failed after very limited use. It has been worn no more than five times and the buckle split/broke when I put it on to wear out. I cont... See more

Rated 1 out of 5 stars

Sorry previous purchase went well and I left a good review reflecting this as I felt this was deserved as other reviews were poor. Now I know why ordered again a Tudor rubber strap in a different c... See more

Rated 1 out of 5 stars

This company are breaching marketing guidelines as they state that you will receive an item within days from the UK, which is totally incorrect as they take weeks from China, then only for the item... See more

Rated 1 out of 5 stars

Avoid this company at all costs. I ordered from Swiss Strap Links by mistake and immediately emailed to cancel — but was completely ignored until the parcel was already shipped. Only then d... See more


Company details

  1. Fashion Accessories Store

Written by the company

At Swiss Link Straps, our mission is to provide top-quality watch straps that perfectly complement your beloved timepiece, without breaking the bank. Born in the UK, shipped worldwide.


Contact info

2.1

Poor

TrustScore 2 out of 5

129 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.1

All reviews

(129)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s a total scam

It’s a total scam. Wish I had looked at reviews before placing an order. Took two and a half weeks to be delivered, from a company based in the uk. They have took my money, ordered a cheap strap from china and had it sent to me.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Communication no response

Bought a watch strap from this company and it does not fit what they said it fits, the lugs do not aline up.
I have been emailing them since the 22nd and sent now about 5 emails.
I have asked for help on returning the goods, but have had no response to any email.
Do not buy.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Sorry previous purchase went well and I…

Sorry previous purchase went well and I left a good review reflecting this as I felt this was deserved as other reviews were poor.
Now I know why ordered again a Tudor rubber strap in a different colour, didn't turn up at all and we are two months on. Comms not answered at all and inbox still continually bombarded with 20% off offers continues to rub salt in the wounds. Sadly I advise to avoid. PayPal refunded monies in the end.

13 January 2026
Rated 1 out of 5 stars

POOR - Strap was a different colour and had a…

Strap was a different colour and had a poor fit to the tudor watch i purchased it for. I wrote to the company twice to explain - and never received a response, the returns procedure is crap, how do you return unopened?
I would suggest people avoid using this company as they dont seem to care about quality or customer service.

12 May 2026
Rated 1 out of 5 stars

No order confirmation

No order confirmation. No order number. No reply to seven emails chasing the order which took four weeks to arrive. However, the money was debited within 24 hours. Dont touch them with the proverbial barge pole

16 March 2026
Rated 1 out of 5 stars

SCAM ARTISTS - ONE STAR IS TOO MUCH.

Website gives you the impression that they are a company trading and delivering from the UK.
You only notice the warning signs when you look at the "Contact us" and you realize there is no phone number, no business address and an "general" email address that if you email them they do not reply.
There is no mention that shipping doesn't mean from somewhere in the UK to you, its actually all the way from China. In my case it took nearly two weeks to arrive, in which time I gave up and bought elsewhere. I have emailed them FOUR times to get a return address and get a refund and no reply.
Glossy web page but underneath is a bunch of scam artists.
BUYER BEWARE - DO NOT ORDER ANYTHING FROM THIS SHAM COMPANY.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

Non existent customer service. I had bought the watch strap and it's unopened, tried to contact for a refund but no response from the team... Reached out multiple times

10 February 2026
Rated 1 out of 5 stars

Unresponsive Team

I ordered a watch strap, I've contacted them multiple times trying to get a refund but they have ignored all of my emails. They were unresponsive, please do not order from this place

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a strap on 22 January - never arrived

Ordered a strap on 22 January. It was apparently sent to a drop off location, but after going on three separate occasions, it was not there. I emailed Swiss Link Straps after the first time, but they never bothered responding. The non-existent strap has now apparently been picked up from the drop off location and sent back to the sender. No communication from the company or the courier. Definitely would not use them again and will be seeking a refund.

8 February 2026
Unprompted review

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