Wristbuddys Reviews 

2,453
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the watch straps, noting that the materials, stitching, and overall finish feel premium, fit perfectly, and remain very comfortable for everyday wear. Consumers also appreciate the remarkably fast delivery service and neat packaging provided with their orders, making the entire purchase feel effortless. However, some customers also noted delayed shipments past the estimated timelines and encountered difficulties reaching support when attempting to track missing packages. A few reviewers experienced unresponsive customer service, receiving unhelpful replies regarding sizing mistakes or unresolved delivery issues that left them disappointed.

What people talk about most

Product

People report positive experiences with product, noting that the overall quality is top-notch and looks even... See more

Quality

Clients share positive opinions on quality, highlighting impressive materials, excellent durability, and a... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying dramatically across... See more

Order

Reviewers mention ambiguous feedback about order processes, highlighting a significant split in customer... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased a total of 5 Swatch x AP straps from Wrist Buddy's. Highlights: 1) incredibly quick delivery 2) Straps are fantastic quality - better than expected 3) Customer Service has been exce... See more

Rated 5 out of 5 stars

Ordered strap for my Omega Swatch far better quality than the original and very comfy. Had slight issue after a couple of days with stitching, contacted Wristbuddys and a new strap was dispatched im... See more

Rated 5 out of 5 stars

This is an update to my existing review of the moonswatch rubber strap and deployant clasp. I had mentioned in the review that the deployant clasp had some sharp edges that irritated my wrist. I recei... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical at first. Every time I buy something I find on Facebook or Instagram I usually get screwed over. But I am very happy with my rubber strap. I went for the offer of buy two and get... See more

Company replied


Company details

  1. Watch Store

About Wristbuddys

Written by the company

gifmaker-me-1 WRISTBUDDYS
ABOUT WRISTBUDDYS
Wristbuddys.com is an online store selling affordable high-quality watch straps & watch accessories. Established in 2020, Wristbuddys has sold over 105,000 straps worldwide.
OUR MISSION
At Wristbuddys, our mission is to provide customers worldwide with high-quality watch straps at an excellent price. We pride ourselves on offering fast shipping and exceptional customer service, ensuring that our customers are always satisfied with their purchases. Renowned and celebrated online, Wristbuddys is especially known for our watch straps designed for Omega X Swatch, as well as a variety of other brands and models including Rolex, Omega Seamaster, Omega Speedmaster, Tudor BB58, Panerai, Cartier, and Blancpain X Swatch, among others.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(2,453)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company and A+++ Customer Service…

Great company and A+++ Customer Service - had a lifetime warranty issue with a Rubber Moonswatch Band (was cracking and tear) and WristBuddys had no issue replacing. Shout out to Alex and Johannes on the CS team for helping get this done very quickly - as I’ve needed this replaced ahead of an international trip coming up next week

3 September 2026
Unprompted review
Rated 5 out of 5 stars

High quality straps, Great customer service

Have purchased multiple straps from them and have been happy each time. High quality, fast shipping. Also I really really appreciated their customer service - one of the times they accidentally shipped me a slightly wrong order (right strap, wrong color case for a royal pop). Not only did they ship me the correct case but even included a whole new strap as well! Great customer service. Will be a lifetime customer.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Received today a Beautiful Strap for my…

Received today a Beautiful Strap for my Ap Swatch, The Quality is very Good and worth the Price! Unlike other Online Company selling poor Quality.

This is Not a Scam Company! This is a Honest Review from the Buyer!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Leather strap and deployant clasp..

Ordered a leather strap and deployant clasp. Their size guide said I should get a small, so i did. When it arrived it was too Small. I sent an e-mail explaining my problem. They sent me a new one free of charge and didn’t even ask for a return of the first one!
Amazing. Thank you Johanna!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Wristbuddys

Excellent experience with Wristbuddys! The quality of the product is truly impressive, and it looks even better in person. I was also very impressed with their outstanding customer service. When I had an issue with additional customs fees, Johanna handled it professionally and went above and beyond to find a fair solution.

Great product, great company, and exceptional customer service. Highly recommended!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

The product had a malfunction so I…

The product had a malfunction so I ended up tossing it. They handled the situation very well and gave me a full refund. Would definitely shop with them again, they seem like good people with a trusted plan.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

I was genuinely blown away by Wristbuddys..

The level of service I received was genuinely unlike anything I’ve experienced before, fast, attentive, and effective. From the moment I reached out, they handled everything with impressive speed and care. I left feeling genuinely looked after.

Highly recommend to anyone looking for a company that truly delivers on the customer service side of the business, and of course a great option of wrist straps that looks and feels amazing!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a rubber strap for my Rolex…

I ordered a rubber strap for my Rolex but I made a mistake and ordered the wrong
size.
Despite it being my fault, Wristbuddys are replacing it at no charge!
This is a rare example of brilliant service.
I can recommend this company 10/10 !

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer for life

I must say that the customer service I have gotten from wrist buddies exceeded my expections 1000 fold. If you want a great watch strap at a great price, with actions that back up customer service, not just words, then try Wrist Buddies for your next replacement or fun watch strap. I will be a customer for life.Full disclosure, I am in the advertising business and AM NOT being paid for this review.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Johana was a pleasure to work with

Johana was a pleasure to work with
I ordered this thinking a watch was included and when I found out it was too late to cancel but they refunded me my money anyway. Told me to keep the watch strap
That is CUSTOMER SERVICE!!!

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing in both its aesthetic and quality.

Amazing in both its aesthetic and quality!
Paired it with my TAG Heuer Carrera.

The light weight and flexibility of rubber along with a texture that looks and feels like leather. Amazing!
The clasp on the other hand is very secure yet easy to open and close.
Fits on my time piece like they were created together and for each other.

Was a little concerned upon ordering that the band length may not be long enough to fit me comfortably, But it did not dissapoint. With extra length to spare. And then the CTS or Cut To Size groves are easily utilized to customize it.

I do though highly recommed getting a spring bar tool to aid and make easy the install process. I can only imagine the frustration of attempting that without one. I personally bought the High-End Spring Bar Tool from them. Will come in handy with other installs and with swapping them out later if needed.

ONE MORE VERY IMPORTANT ISSUE. Their Customer service is extremely helpful. Quickly responding to any inquiry or concern. Standing by their Product And taking any and all steps to satisfy me with my purchase. That alone would make a return customer of me. Thank you Ms. Johanna.

All in all very happy with my purchase. I highy recommend their product and their business. And will definitely order again in the future.

31 July 2026
Unprompted review

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