I've purchased a total of 5 Swatch x AP straps from Wrist Buddy's. Highlights: 1) incredibly quick delivery 2) Straps are fantastic quality - better than expected 3) Customer Service has been exce... See more
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About Wristbuddys
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Contact info
Östermalmsgatan 101, 11459, STOCKHOLM, Sweden
- 0707514440
- Info@wristbuddys.com
- wristbuddys.com
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Replied to 32% of negative reviews
Typically replies within 1 month
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Great company and A+++ Customer Service…
Great company and A+++ Customer Service - had a lifetime warranty issue with a Rubber Moonswatch Band (was cracking and tear) and WristBuddys had no issue replacing. Shout out to Alex and Johannes on the CS team for helping get this done very quickly - as I’ve needed this replaced ahead of an international trip coming up next week
High quality straps, Great customer service
Have purchased multiple straps from them and have been happy each time. High quality, fast shipping. Also I really really appreciated their customer service - one of the times they accidentally shipped me a slightly wrong order (right strap, wrong color case for a royal pop). Not only did they ship me the correct case but even included a whole new strap as well! Great customer service. Will be a lifetime customer.
Customer service 10/10
Great knowledge and good products.
Received today a Beautiful Strap for my…
Received today a Beautiful Strap for my Ap Swatch, The Quality is very Good and worth the Price! Unlike other Online Company selling poor Quality.
This is Not a Scam Company! This is a Honest Review from the Buyer!
Awesome experience and product
Awesome experience and product. Even heard directly from the CEO on if he could help with my order
Super products and service.
Super products and service.
In contact with Johanna whom helped with everything quick, easy and very professional!
Leather strap and deployant clasp..
Ordered a leather strap and deployant clasp. Their size guide said I should get a small, so i did. When it arrived it was too Small. I sent an e-mail explaining my problem. They sent me a new one free of charge and didn’t even ask for a return of the first one!
Amazing. Thank you Johanna!
Excellent experience with Wristbuddys
Excellent experience with Wristbuddys! The quality of the product is truly impressive, and it looks even better in person. I was also very impressed with their outstanding customer service. When I had an issue with additional customs fees, Johanna handled it professionally and went above and beyond to find a fair solution.
Great product, great company, and exceptional customer service. Highly recommended!
The best customer service
The best customer service . Perfect and really nice 👍 super product . 🦾
The product had a malfunction so I…
The product had a malfunction so I ended up tossing it. They handled the situation very well and gave me a full refund. Would definitely shop with them again, they seem like good people with a trusted plan.
I was genuinely blown away by Wristbuddys..
The level of service I received was genuinely unlike anything I’ve experienced before, fast, attentive, and effective. From the moment I reached out, they handled everything with impressive speed and care. I left feeling genuinely looked after.
Highly recommend to anyone looking for a company that truly delivers on the customer service side of the business, and of course a great option of wrist straps that looks and feels amazing!
Great service and quality on all items…
Great service and quality on all items I have tried. Bought straps from them on diffrent occasions and never any disappointments. My warmest recommendations.
I ordered a rubber strap for my Rolex…
I ordered a rubber strap for my Rolex but I made a mistake and ordered the wrong
size.
Despite it being my fault, Wristbuddys are replacing it at no charge!
This is a rare example of brilliant service.
I can recommend this company 10/10 !
Customer for life
I must say that the customer service I have gotten from wrist buddies exceeded my expections 1000 fold. If you want a great watch strap at a great price, with actions that back up customer service, not just words, then try Wrist Buddies for your next replacement or fun watch strap. I will be a customer for life.Full disclosure, I am in the advertising business and AM NOT being paid for this review.
Wonderful customer service!
Johana was a pleasure to work with
Johana was a pleasure to work with
I ordered this thinking a watch was included and when I found out it was too late to cancel but they refunded me my money anyway. Told me to keep the watch strap
That is CUSTOMER SERVICE!!!
Amazing in both its aesthetic and quality.
Amazing in both its aesthetic and quality!
Paired it with my TAG Heuer Carrera.
The light weight and flexibility of rubber along with a texture that looks and feels like leather. Amazing!
The clasp on the other hand is very secure yet easy to open and close.
Fits on my time piece like they were created together and for each other.
Was a little concerned upon ordering that the band length may not be long enough to fit me comfortably, But it did not dissapoint. With extra length to spare. And then the CTS or Cut To Size groves are easily utilized to customize it.
I do though highly recommed getting a spring bar tool to aid and make easy the install process. I can only imagine the frustration of attempting that without one. I personally bought the High-End Spring Bar Tool from them. Will come in handy with other installs and with swapping them out later if needed.
ONE MORE VERY IMPORTANT ISSUE. Their Customer service is extremely helpful. Quickly responding to any inquiry or concern. Standing by their Product And taking any and all steps to satisfy me with my purchase. That alone would make a return customer of me. Thank you Ms. Johanna.
All in all very happy with my purchase. I highy recommend their product and their business. And will definitely order again in the future.
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