The socks are wide enough and not tight on the feet but I ordered the slipper version with the rubber on the sole. Unfortunately the rubber doesn’t extend to the heel where most socks develop holes... See more
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Company details
- Clothing Store
- Clothing Wholesaler
- Fashion Accessories Store
- Gift Shop
- Outdoor Clothing and Equipment Shop
- Underwear Store
Written by the company
Sock Snob UK ltd offers socks for all activities and occasions. We have absolute commitment in meeting with our promise to our customers on product standards and delivery.
Contact info
Oakberry Road, LE17 4PP, Lutterworth, United Kingdom
- 01455557505
- support@socksnob.co.uk
- socksnob.co.uk
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Questionable Quality
Ordered 2x3 of the little big socks, arrived in good time.
First pair I took out had a hole in the heal. I was happy to pay more for quality but feel let down.
I’ve emailed them but as yet no answer.
I would question the quality
Need to do better
The socks are wide enough and not tight on the feet but I ordered the slipper version with the rubber on the sole.
Unfortunately the rubber doesn’t extend to the heel where most socks develop holes first.
So not impressed with that.
Sock snob bamboo socks are rubbish
Sock snob bamboo socks are rubbish. Tried for half day and they made my feet very hot. I thought they'd be much better than the cotton socks I've worn for years now, but nowhere near as good, thin cotton socks are much cooler and more comfortable. They also sent wrong colour and never acknowledged my email to exchange them!
Sadly product not as described
Sadly product not as described, knee high socks were barely calf height. Then washed before use and the socks became misshapen, 30 degree wash, with holes developing. Poorest quality product I’ve probably ever received, and I’ve shopped online a lot.
Four pack luxury no show socks
Bought a four pack of "luxury no show bamboo socks" from this company. Two pairs lasted one wear before holes appeared, the other two pairs lasted two wears before holes appeared, useless!!
Contacted Socksnob who refused to help.
Avoid this company, the product is poor and customer service non existent.
Total rubbish avoid 100% Egyptian socks, more like stockings!!
Ordered from Amazon, the Egyptian 100% cotton socks, they are completely useless! More or less see through, they’re really thin, they don’t stay up my legs, my calf’s are really big too! The size is massive too, the range size is 6-8, I’m a 7, and the heel of the sock must be 50mm up the back of my leg? So I now have 11 pairs of useless unworn socks!! As I have worn a pair, I can’t return for a refund! Angry isn’t the word, I’m feeling right now!
Disappointed
Disappointed. For the price - around double that of better socks from China on Amazon - I hoped for much better quality.
Thin, flimsy looking and uncomfortable.
Frustration
Ordering from this company just brought me frustration!
I ordered some socks payed for next day delivery. They took five days to deliver it!!
(It was a birthday present for someone else) by the time it got here it was too late to keep, They didn’t respond to my emails.
I got Klarna involved. I got my delivery money back. When it came to return the item, I had to pay for the postage.
I ordered some 100% cotton socks
I ordered some 100% cotton socks. It took 10 days to be delivered. I wore a pair that day and noticed that it had pulled on the end of the sock, and a hole was starting to appear. I took photos of the hole and emailed Sock Snobs. I received absolutely no reply.Customer service is absolutely terrible with this company. And the socks were faulty which they should have dealt with. I would not deal with this company ever again and anybody who's looking at these socks. I would think twice.
Customer service was very disappointing
Customer service was very disappointing. Having had socks from this company a while I go I reordered the exact same product according to the website. On the website it is listed as size 4-7. What was sent this time is labelled 4-8 and is much larger than my previous product. They refunded only the cost of the socks and refused to refund the postage or my return postage even though the product I was sent is clearly different to what is described on the website. Disappointing.
DO NOT BUY from this company
DO NOT BUY from this company, terrible service! I cannot comment on goods as not delivered to my address!
No refund or even a suggestion of regret at the error despite many emails requesting refund. A terrible experience altogether!
Terrible company, quality and experience
Bad customer experience.
I attempted to refund or return the socks and they first outright refused.
I quoted my consumer rights and they then began to listen.
I sent two photos to explain what is wrong with the socks, they asked if I wanted a refund from ONE PAIR.
For reference I ordered 24 socks. They said they would refund £1.24. This is pathetic.
Terrible company, terrible customer services, terrible quality. Never buying from again.
DO NOT BUY!
Terrible quality, would not refund as "order has been shipped and received fine".
DO NOT BUY!!
The colour was completely wrong
The colour was completely wrong. Customer service just argued over the email, until it become clear they can’t tell the colour difference. Nobody offered a solution and fought over £9.99 order like it was their kidney. We ordered the rest of the supplies from someone who does not mix colours.
SOCK SNOB. Bad experience from start to finish
Bad experience from start to finish. Had partial refund in the end but started with poor quality socks of very thin material. Holes created after one days wear. Long drawn out process to get resolution. Shall not use again.
Bought 4 pairs of socks with next day…
Bought 4 pairs of socks with next day delivery, nothing happened then got a weird email saying I had requested a cancellation and they refunded my order and refunding in 10 days. Won't use in future
Excellent
Very good value.
My 81 year old mother gets swelling on her ankles.
This was her last purchase attempt to find socks that do not squeeze her ankles.
Sock snob socks are perfect, very soft, breathable, and a lovely light touch on her ankles.
Extremely recommended if you get water retention in your ankles or calfs.
She will buy again 👍
Ordered heatholders socks and have…
Ordered heatholders socks and have ordered frequently .
Lately the socks are poorly made with holes in them from loose threads.Quality control doesn't seem good.
Not impressed at all.
This is the first time I've used this company and unfortunately will be the last. They appear to be somewhat incompetent. Admittedly they processed and dispatched my order promptly - but sent me completely the wrong size of one of only two items ordered! I had ordered the correct size for one item and their enclosed packing slip confirmed this, but for some reason sent me a different size of which I'm unable to wear! The packaging of this particular item is white and the size is clearly printed in black ink on the front. Maybe whoever picked and packed this item should have gone to Specsavers!
I now have the inconvenience and cost of returning one of the items.
Incorrect description and terrible customer service
The fibre composition of the socks I received did not match the description on the website. I was specifically looking for polyester free fabric.
I contacted customer services to request a return label, and in response they requested photographs and the invoice, which was provided swiftly and I requested again return label or collection of the goods due to the mismatch. I never received no further response to my emails.
Interestingly, when I left feedback on their website, it was responded to very quickly with a message asking me to get in touch so they could look into it. However, my direct emails regarding the return have continued to be ignored.
Very disappointing experience. I would not recommend.
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