Sock Snob UK Ltd Reviews 

3,440
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently noted that orders were processed promptly, and many appreciated the soft, breathable fabrics and pleasant designs found on the website. People also mentioned receiving helpful communication and having orders dispatched quickly. However, some reviewers were not happy with the poor product quality, noting that items frequently developed holes after minimal wear. Consumers additionally pointed out persistent problems regarding incorrect sizing, missing package contents, and significant delivery delays. Reviewers expressed frustration when items did not match descriptions or when customer support failed to resolve issues satisfactorily.

What people talk about most

Product

Customers had ambiguous experiences with product, noting both disappointing durability and moments of... See more

Quality

Customers consistently note negative experiences with quality, highlighting that items are extremely thin and... See more

Order

Clients share ambiguous opinions on order experiences, feeling frustration while acknowledging some prompt... See more

Refund

Reviewers highlight negative aspects of refund processes, consistently reporting frustration with refused or... See more

Delivery service

Users describe negative interactions with delivery service due to severe delays and missing orders. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The socks are wide enough and not tight on the feet but I ordered the slipper version with the rubber on the sole. Unfortunately the rubber doesn’t extend to the heel where most socks develop holes... See more

Rated 4 out of 5 stars

Thank you for dealing promptly with my refund for I received goods. I am pleased to up my review of your services. I am not sure of the problem you encountered with my order but eventually you did kee... See more

Rated 2 out of 5 stars

This is the first time I've used this company and unfortunately will be the last. They appear to be somewhat incompetent. Admittedly they processed and dispatched my order promptly - but sent me comp... See more

Rated 2 out of 5 stars

Ladies Plain Coloured Cotton Rich Dress Socks Multipack - Lovely socks when first put on but within an hour or so, they’d gone through at the toes so clearly not made that well. Have been refunded for... See more


Company details

  1. Clothing Store
  2. Clothing Wholesaler
  3. Fashion Accessories Store
  4. Gift Shop
  5. Outdoor Clothing and Equipment Shop
  6. Underwear Store

Written by the company

Sock Snob UK ltd offers socks for all activities and occasions. We have absolute commitment in meeting with our promise to our customers on product standards and delivery.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(3,440)

36 reviews in the last 12 months

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Rated 2 out of 5 stars

Questionable Quality

Ordered 2x3 of the little big socks, arrived in good time.
First pair I took out had a hole in the heal. I was happy to pay more for quality but feel let down.
I’ve emailed them but as yet no answer.
I would question the quality

3 September 2026
Unprompted review
Rated 3 out of 5 stars

Need to do better

The socks are wide enough and not tight on the feet but I ordered the slipper version with the rubber on the sole.
Unfortunately the rubber doesn’t extend to the heel where most socks develop holes first.
So not impressed with that.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Sock snob bamboo socks are rubbish

Sock snob bamboo socks are rubbish. Tried for half day and they made my feet very hot. I thought they'd be much better than the cotton socks I've worn for years now, but nowhere near as good, thin cotton socks are much cooler and more comfortable. They also sent wrong colour and never acknowledged my email to exchange them!

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Sadly product not as described

Sadly product not as described, knee high socks were barely calf height. Then washed before use and the socks became misshapen, 30 degree wash, with holes developing. Poorest quality product I’ve probably ever received, and I’ve shopped online a lot.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Four pack luxury no show socks

Bought a four pack of "luxury no show bamboo socks" from this company. Two pairs lasted one wear before holes appeared, the other two pairs lasted two wears before holes appeared, useless!!
Contacted Socksnob who refused to help.
Avoid this company, the product is poor and customer service non existent.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Total rubbish avoid 100% Egyptian socks, more like stockings!!

Ordered from Amazon, the Egyptian 100% cotton socks, they are completely useless! More or less see through, they’re really thin, they don’t stay up my legs, my calf’s are really big too! The size is massive too, the range size is 6-8, I’m a 7, and the heel of the sock must be 50mm up the back of my leg? So I now have 11 pairs of useless unworn socks!! As I have worn a pair, I can’t return for a refund! Angry isn’t the word, I’m feeling right now!

4 July 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed. For the price - around double that of better socks from China on Amazon - I hoped for much better quality.

Thin, flimsy looking and uncomfortable.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Frustration

Ordering from this company just brought me frustration!
I ordered some socks payed for next day delivery. They took five days to deliver it!!
(It was a birthday present for someone else) by the time it got here it was too late to keep, They didn’t respond to my emails.
I got Klarna involved. I got my delivery money back. When it came to return the item, I had to pay for the postage.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered some 100% cotton socks

I ordered some 100% cotton socks. It took 10 days to be delivered. I wore a pair that day and noticed that it had pulled on the end of the sock, and a hole was starting to appear. I took photos of the hole and emailed Sock Snobs. I received absolutely no reply.Customer service is absolutely terrible with this company. And the socks were faulty which they should have dealt with. I would not deal with this company ever again and anybody who's looking at these socks. I would think twice.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Customer service was very disappointing

Customer service was very disappointing. Having had socks from this company a while I go I reordered the exact same product according to the website. On the website it is listed as size 4-7. What was sent this time is labelled 4-8 and is much larger than my previous product. They refunded only the cost of the socks and refused to refund the postage or my return postage even though the product I was sent is clearly different to what is described on the website. Disappointing.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from this company

DO NOT BUY from this company, terrible service! I cannot comment on goods as not delivered to my address!
No refund or even a suggestion of regret at the error despite many emails requesting refund. A terrible experience altogether!

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company, quality and experience

Bad customer experience.
I attempted to refund or return the socks and they first outright refused.
I quoted my consumer rights and they then began to listen.
I sent two photos to explain what is wrong with the socks, they asked if I wanted a refund from ONE PAIR.
For reference I ordered 24 socks. They said they would refund £1.24. This is pathetic.

Terrible company, terrible customer services, terrible quality. Never buying from again.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

The colour was completely wrong

The colour was completely wrong. Customer service just argued over the email, until it become clear they can’t tell the colour difference. Nobody offered a solution and fought over £9.99 order like it was their kidney. We ordered the rest of the supplies from someone who does not mix colours.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Very good value.
My 81 year old mother gets swelling on her ankles.
This was her last purchase attempt to find socks that do not squeeze her ankles.
Sock snob socks are perfect, very soft, breathable, and a lovely light touch on her ankles.
Extremely recommended if you get water retention in your ankles or calfs.
She will buy again 👍

26 March 2026
Unprompted review
Rated 2 out of 5 stars

Not impressed at all.

This is the first time I've used this company and unfortunately will be the last. They appear to be somewhat incompetent. Admittedly they processed and dispatched my order promptly - but sent me completely the wrong size of one of only two items ordered! I had ordered the correct size for one item and their enclosed packing slip confirmed this, but for some reason sent me a different size of which I'm unable to wear! The packaging of this particular item is white and the size is clearly printed in black ink on the front. Maybe whoever picked and packed this item should have gone to Specsavers!
I now have the inconvenience and cost of returning one of the items.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Incorrect description and terrible customer service

The fibre composition of the socks I received did not match the description on the website. I was specifically looking for polyester free fabric.

I contacted customer services to request a return label, and in response they requested photographs and the invoice, which was provided swiftly and I requested again return label or collection of the goods due to the mismatch. I never received no further response to my emails.

Interestingly, when I left feedback on their website, it was responded to very quickly with a message asking me to get in touch so they could look into it. However, my direct emails regarding the return have continued to be ignored.

Very disappointing experience. I would not recommend.

17 January 2026
Unprompted review

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