Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Order placed and acknowledged - being prepared - but then no further contact!! No email contact for a followup so eventually after 17 days i telephoned and the delivery was received the following d... See more
Company replied
Great selection of wines that I purchased at very competitive prices. I have bought these same wines on several occasions and never been disappointed. I have also tried a few new ones to me. The new w... See more
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Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... See more
Company replied
Company details
Written by the company
An Italian online Wine Shop: great wines, great deals.
Contact info
Italy
- svinando.co.uk
4.1
Great
975 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Delivery took nearly 3 weeks
10 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was amazing and the price was…
The wine was amazing and the price was really good
5 April 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine great price and service!!
2 April 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine
Fast, fuss-free ordering and speedy delivery. Lovely deep-flavoured wine with real depth and strength. Highly recommended.
1 April 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine and great service
Great wine and great service. 4th time I have had this wine love it and great price
27 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine great price
13 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
excellent red wine great price and free…
excellent red wine great price and free shipping
11 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Service
From start to finish every thing went like clockwork including delivery which arrived spot on time.
The box containing my wine was sturdy and well sealed.👍
6 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Company is doing great just didn’t like…
Company is doing great just didn’t like the wine
9 March 2026
Reply from Svinando
Dear Customer,
We are sorry to hear that you did not enjoy our product, but we are confident that you will find other products in our range to suit your taste.
Our products consistently receive very high ratings. However, we do not rest on our laurels and continue to work hard to offer an ever-improving wine.
Kind regards,
Svinando Customer Service
After visiting Florence I decided to…
After visiting Florence I decided to purchase what we were drinking. It arrived quickly.
8 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine at a great price
8 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Just bought our second case of 'Devoto…
Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds.
Reasonable delivery lead time, but on both occasions, notification of the delivery was on the day of or after the delivery had taken place; possibly the couriers fault.
I am cautious about buying anything that is advertised on FaceBook, but this is a genuine quality product which is sold at a great price.
I have no reservations in recommending it - great with cheese.
4 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good range of wines
Good range of wines, competitively priced, with good delivery service.
29 November 2025
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent comms and delivery service
Excellent comms and delivery service. A great product sent to me with care and clear messaging.
3 March 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Om having to wait a very long time!
27 February 2026
Reply from Svinando
Dear Customer,
We are truly sorry for the delay; we have just contacted the courier to find out what is going on. The order was dispatched from our warehouse on 11 March and we have not been informed of any issues, but we can see that delivery has not yet taken place.
As soon as we receive a response and understand what has happened and how we can assist you, we will contact you directly to inform you of the resolution.
If you need to speak directly to our freephone number, please call us on 08002605664.
We remain at your disposal for any further assistance.
Kind regards,
Svinando Customer Service
Great wine offers but let down by the…
Great wine offers but let down by the deliver timelines ( too long to deliver)
14 January 2026
Reply from Svinando
Dear Customer,
Thank you for your feedback. We are delighted that you enjoy our wine offers and appreciate your honest opinion regarding the delivery timelines.
We sincerely apologize for the longer delivery times and will continue working to improve this aspect of our service.
Thank you for your patience and understanding.
Best regards,
Customer Service Svinando Team
Excellent service
6 February 2026
Reply from Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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