Alan Price

Thank you for your review! We're pleased to hear our service met your expectations. We appreciate your support.

Good Morning Alan,
I’m keen to look into your review in more detail; however, to do this I’ll need your details so I can access your file, as these aren’t included in your review. Please email your full address to social@aqualisa.co.uk.
Kind regards,
Sophie

Hi, Alan.

We appreciate you sharing your feedback; we are happy our guide was responsive, and the service was cost-effective for you.


Take care - Iain

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

I’m so disappointed to read this, Alan .
If there’s anything we can do to turn this experience around for you, please do let us know over Facebook or X (Twitter).
Pop us a DM with #Trustpilot and we’ll do our best to help. Many thanks, Lee

Thanks for taking the time to leave us a review Alan!
The Trust Team

Many thanks Alan.

Thank you.

Thank you for your comments.
Toolden Team

Good afternoon,

Thank you for leaving us this review.

Having checked your order I can see the item you are awaiting is a special order and as stated on the product page which should have been shown at the time of adding the item to your basket: "This product is either directly dispatched by our supplier or produced to order. Delivery usually takes at least 4 weeks. Order today and no payment will be taken until the item is in stock and ready to be dispatched."
I shall send a chaser to our purchasing team to see if we can get any further info for you and pass it on via e-mail.

Kind regards,
William