SAP Reviews 

24
TrustScore 2 out of 5

2.0

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Company details

  1. Software Company
  2. Software Vendor

Information provided by various external sources

SAP SE is a German-based European multinational software corporation that makes enterprise software to manage business operations and customer relations.


Contact info

  • Dietmar-Hopp-Allee 16, 69190, Walldorf, France

  • sap.com

2.0

Poor

TrustScore 2 out of 5

24 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(24)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Great software and excellent customer…

Great software and excellent customer support. The platform is easy to use, reliable, and has made our daily tasks much more organized and efficient. The setup was straightforward, and whenever we had questions, the support team was quick and helpful. Overall, a great experience and a software company I would definitely recommend.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Utter rubbish system

Utter rubbish system, out of the dark ages, a calculator is a million times more useful. You should be ashamed how useless and antiquated your software is.

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Outstanding Payment and Lack of Communication After Service Delivery

We worked with your representative, Valencia Jasira, on a link-building project in January 2026. While we successfully delivered the agreed work within the stipulated timeframe, the payment for our services—amounting to $140—remains outstanding.

After two months she is asking to cancel this order as we are unable to do that

We encourage others to exercise caution when entering into agreements, as such situations may pose a financial risk.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Training Cancelled- No Proper Refund Response

I am extremely disappointed with my experience. I registered and paid for a training course [SAP PM], only to later receive an email stating that the course had been cancelled. This was already inconvenient because I had made arrangement to attend.
What is even more frustrating is that after the cancellation, there has been little to no meaningful communication regarding my refund. I have followed up but have not received clear feedback or confirmation that my money will be returned.
As a customer, this creates a lack of trust. If a company cancels a course, the refund process should be immediate and transparent.
Due to the inconvenience and the uncertainty around the refund, I have decided that I do not want to proceed with this training even if it is rescheduled.
I hope the company improves its customer service and refund process so that other customers do not experience the same issue.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute nightmare

Absolute nightmare. Even when you shut down your account you are bombarded by their emails and there is no way to opt out.

It is impossible to contact them to try and discuss it. Their chat doesn't work and you can't give feedback on their systems until you have finished their chat.

If anyone has any idea of how to contact these folk I would be eternally grateful. We had to sign up as part of a contract with a large company but I would be very wary if the request ever came through again.

For a software company that is meant to make processes easier they are an absolute nightmare

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrible morals and adherance to law

Had to create an account there as my former client was using it. They started sending me emails, and I've asked to be removed (whole account) and unsubscribed, but they refer me to a f... you form with recaptcha and a hell of a process to reacquire my acconunt credentials to unsubscribe from their email list. This has gone on for 10 years, and I write them about monthly / quaterly still.
They don't respect your privacy, they don't respect law (email has to be an easy opt-out process), they don't respect unsubscribe requests, they don't respect account deletion requests.
They are a shit company with poor / non-existing morals and who does not live up to law.

Do not do business with these jokers.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

You can check out unsubcribe anytime you like, but you can never leave

Don't do it. Yet another company that signs you up in seconds, but you can never leave. I recommend setting up a dummy login and check account deletion before signing up with a valid email. To delete an account SAP require you to email them whereby you will receive endless emails requesting more and more information. Eventually I asked them not to email and simply remove/delete my account (after being with them for 5 years). Email just arrived, SAP apologises for the process and gives me a number I can ring to delete my account (apparently). Don't do it. It should be illegal to hold companies to email ransom and just waste your time like this. What is the point? Desperate for an email address to inflate their 'users' at any cost is my guess. Don't do it.

27 February 2024
Unprompted review
Rated 3 out of 5 stars

Hard to customize

Hard to customize and expensive high investment (human resources and money). Requires high skillful staffs to operate.

31 January 2023
Unprompted review
Show reviews in all languages. (24 reviews)

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