I have ordered from here twice, both new pairs of skis with mounted bindings. It has saved me hundreds of dollars when comparing to Australian prices, even with international shipping. The product qua... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly, the service was so good I thought it was AI replying to my emails, next level customer service. These guys got my skis out of the country quicker than it takes my native country to send a pa... See more
Outstanding service. Personal email support to decide skis and bindings. Bindings were mounted to a boot based on model and size. Delivered to Australia within 4 days. Great work!
Ive used snowcountry for most of my snowboard gear shopping. Their selection is massive with good prices and discount options and the shipping is reliable and consistent. No issues ever experienced. K... See more
Company details
Written by the company
Specialist in freeride ski, ski-touring, snowboarding, splitboarding and outdoor equipment. Looking for more reviews? http://www.kiyoh.nl/snowcountry/
Contact info
Astronaut 10, 3824MJ, Amersfoort, Netherlands
- +31 85 7500 162
- helpdesk@snowcountry.eu
- snowcountry.eu
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Everything worked very well
26 August 2026
Fantastic experience with Snowcountry
Fantastic experience with Snowcountry. Firstly, they posted a jacket for me internationally- it arrived promptly and in great condition. Secondly, they were incredibly helpful when I had to return it, both with their own returns procedure and helping me with international shipping and customs. 100% would recommend and would use them again without hesitation.
4 September 2026
Unprompted review
Excelente
Quick response
Fast delivery
They never disappoint me.
I’ve been using this page for years now. I keep on recommending it, I keep on getting back to them.
23 August 2026
Easy purchase at a fair price
Easy purchase at a fair price. The package arrived exactly when it said it would. Very happy
24 August 2026
Great prices and always prompt service
Great prices and always prompt service and delivery. Customer service is excellent, the item I’d selected wasn’t available so someone got in touch and I was able to chose an equivalent very quickly.
24 August 2026
Fast shipment to Australia.
Fast shipment to Australia.
Well priced. Easy to follow website. Tons of range.
20 August 2026
Hidden shipping fee.
19 August 2026
Reply from Snowcountry
Hi Jerry,
We are sorry to hear that you have encountered unexpected costs. However, we try to inform you before and during the purchase on the website. We are as transparent as possible about the extra costs. We also ask you to check a box during checkout, stating that you are aware of these costs. The fee you paid on the order is only to cover the shipping costs.
For customers from non-EU countries (for example: Switzerland, Norway, Canada, England, United States and Japan), the VAT is automatically deducted from your total price. While completing your order you will again see: €0,- VAT, displayed with your total order amount.
All the information about VAT and import fees can be found throughout the ordering process. On our website, we also have a dedicated page that explains everything about ordering to the US:
https://www.snowcountry.eu/customerservice/ordering/buying-from-the-usa/
Hopefully, this explains it, and we can welcome you as a customer again.
Best regards,
Rick
Attractive price
Attractive price, availabilty, moved w/ a sense of purpose, product arrived without incident.
18 August 2026
The torch I purchased is top quality…
The torch I purchased is top quality and exactly as described on their site.
The product arrived promptly.
Snowcountry were a pleasure to deal with.
17 August 2026
Good prices, fast shipment. Recommend!
Purchased from snowcountry multiple times. Always fast order preparation and shipment. Proper response on request.
Good prices, especially during promo periods.
17 August 2026
I love shopping at Snowcountry
I love shopping at Snowcountry. They're fast and reliable. Customer support is excellent.
17 August 2026
I’m very satisfied with the service…
I’m very satisfied with the service that snowcountry shop provides. The speed that they handle the orders and delivery is impressive. I would highly recommend the shop.
14 August 2026
All good
I got what I ordered, shipping was fast.
I have not had to contact customer service, so can not review that.
13 August 2026
Reply from Snowcountry
Dear,
We are sorry to hear that you have encountered unexpected costs. However, we try to inform you before and during the purchase on the website. We are as transparent as possible about the extra costs. We also ask you to check a box during checkout, stating that you are aware of these costs.
For customers from non-EU countries (for example: Switzerland, Norway, Canada, England, United States and Japan), the VAT is automatically deducted from your total price. While completing your order you will again see: €0,- VAT, displayed with your total order amount.
The VAT of the country of delivery and import fees will be charged to you by the shipping company. For the UK, these costs are as follows:
UK: (from January 2021) 20% VAT + import duty (depending on product category ranging from 0% -15%) + £14 customs clearance fee
The information can also be found on our customer service page:
https://www.snowcountry.eu/customerservice/ordering/ordering-from-the-uk
Hopefully, this explains it, and we can welcome you as a customer again.
Best regards,
Rick
Outstanding service
Outstanding service. Personal email support to decide skis and bindings. Bindings were mounted to a boot based on model and size. Delivered to Australia within 4 days. Great work!
13 August 2026
Friendly staff and fast delivery
13 August 2026
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