Am in a remote area so made the initial enquiry online. This initiated a phone call from My Mate John’s Furniture, an order was placed, paid for via internet banking and delivery was within a week. Co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
John Williamson opened the doors to John's Furniture Warehouse back in 1990 and he and his family have been serving the good people of Dunedin and Otago ever since. Over the years My Mate John's has built a solid reputation based on two simple principles: value and service. No one buys bigger or carries more stock than John and that’s why he can offer immediate delivery at a lower price. Today John’s Furniture Warehouse is the biggest independent furniture and bed store in the South Island and sells to customers nationwide!
25 Stafford, 9016, Dunedin, New Zealand
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication from delivery personnel as well as the delivery itself. Excellent product at an affordable price. Thanks team
Reply from My Mate John's Furniture Warehouse
Booked on-line for a bed base and then picked up. Went together easily.
Reply from My Mate John's Furniture Warehouse
Excellent service, great price and very kindly held for me in store for a short time. Customer service from everyone was friendly and helpful. Delivery was fast only thing I didn't realize was delivery guys don't put the furniture together. I probably would have learnt this if I had of brought instore, but I brought online. However, it was easy enough to put together. Would highly recommend My Mate John's to others.
Reply from My Mate John's Furniture Warehouse
Very helpful and considerate.
Doing all they could assist us with our purchase and transaction.
Excellent delivery service.
Reply from My Mate John's Furniture Warehouse
Am in a remote area so made the initial enquiry online. This initiated a phone call from My Mate John’s Furniture, an order was placed, paid for via internet banking and delivery was within a week. Couches were carried upstairs by delivery team. Most impressed. Product is true to photos and description.
Reply from My Mate John's Furniture Warehouse
Good quality furniture great service quick delivery. Only complaint too much packaging had to take it all to the dump.
Reply from My Mate John's Furniture Warehouse
Fast delivery didn't take long to put together so very happy
Reply from My Mate John's Furniture Warehouse
I bought a recliner. It’s so comfortable. I wish I’d bought it sooner. Service was great I certainly recommend My Mate John.
Reply from My Mate John's Furniture Warehouse
Prompt efficient delivery on the date and time requested.
Reply from My Mate John's Furniture Warehouse
The lovely lady I spoke to on the phone was amazing helpful and guided me to what I needed. She explained everything about the bed that I needed to know.
The free delivery was a blessing and everything arrived safely and everything was there.
Reply from My Mate John's Furniture Warehouse
Reply from My Mate John's Furniture Warehouse
Great range, great service and efficient delivery service. I highly recommend.
Reply from My Mate John's Furniture Warehouse
Reply from My Mate John's Furniture Warehouse
I have made two recent purchases at My Mate John and I usually buy most of my furniture there. Recently I’ve bought two sofas and a tub armchair. These are good quality at a very reasonable price. I usually get help from the staff when I go to the store and it’s honest advice. They will not sell you anything that they do not feel meet your needs including their capacity to survive pets. They often do free delivery if possible. I thoroughly recommend My Mate John Dunedin and will continue to purchase my furniture from them.
Reply from My Mate John's Furniture Warehouse
Reply from My Mate John's Furniture Warehouse
Reply from My Mate John's Furniture Warehouse
Reply from My Mate John's Furniture Warehouse
Our new sofa is great! Great quality and connects together easily. It doesn't get screwed together, just clips in, but works well and makes it easier to adjust.
Reply from My Mate John's Furniture Warehouse
Reply from My Mate John's Furniture Warehouse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.