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ManyPets Pet Insurance Reviews 

36,883
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient claims process, noting that payouts are handled very quickly and without unnecessary administrative hassle. People also appreciate the incredibly helpful support team and the smooth ability to manage policies directly through their veterinarian. Some reviewers were not happy with the rapidly increasing monthly costs and exceptionally high renewal prices experienced after filing claims. Consumers mentioned that these steep price hikes can make maintaining long-term coverage quite challenging over the years. Other users noted occasional communication difficulties or delays when attempting to resolve specific administrative inquiries with staff.

What people talk about most

Claim

Consumers find claim experiences to be overwhelmingly positive, highlighting fast and efficient payouts often... See more

Service

Reviewers highlight positive aspects of service, noting that the process is straightforward and claims are... See more

Payment

Customers had positive experiences with payment, consistently reporting that claims are handled swiftly and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Price

Reviewers mention ambiguous feedback about price, with many consumers expressing satisfaction over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a Many Pets customer for 5 years now & I cannot fault them. Their claims process is easy, very light touch & they process claims & queries very efficiently Customer service is good on... See more

Company replied

Rated 5 out of 5 stars

We had Many Pet Insurance with our previous dog. Unfortunately she became really poorly earlier this year, Many Pets have been marvellous in paying all her claims for her illness promptly. We have now... See more

Company replied

Rated 5 out of 5 stars

The first insurance I've found that would potentially cover our FIV+ cats. They hadn't been unwell for a long time but it was still difficult to find anyone to cover them. Manypets have, for a reasona... See more

Company replied

Rated 5 out of 5 stars

I have a cat who has been diagnosed with an auto immune condition. She had full cover for some very expensive investigations last year at the Royal Veterinary Hospital. Treatment, blood tests, medicat... See more

Company replied


Company details

  1. Pet Insurance Company

About ManyPets Pet Insurance

Written by the company

Start my quote

We're ManyPets and we’re passionate about pets and have been since before we started out as a pet insurance provider in 2017. That's when we launched our policies based on thousands of pet parents’ feedback on what’s wrong with pet insurance. We wanted to make it better.🐱🐶

Fast forward up to 2026 and thousands of pet owners choose us to insure their furry family members

  • 💖 We're five-times winner of the Moneyfactscompare.co.uk Award, as voted for by our customers
  • 🎁 We also love to treat our customers with access to handpicked Perks. Offers subject to change. Terms apply.
  • Our plans

    We offer a range of policy options starting from £3k of Lifetime vet fee cover

    Online claims 🩺

    Submitting a claim is quick and easy - just pop into My Account and follow the prompts. We can also pay your vet directly

    Unlimited, 24/7 video vet calls and live chat as standard. 🤳

    We’ve all been there, its 2am and your pup or kitty is poorly. All customers get access to unlimited, 24/7 video vet calls, live chat and a symptom checker, as standard. So you can get online advice from a UK-registered vet day or night.

    Low vet fee excess 💸

    Your vet fee excess doesn’t need to break the bank - with ManyPets you’ll only pay it once a year if you claim.


    Contact info

    4.6

    Excellent

    TrustScore 4.5 out of 5

    37K reviews

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    4.6

    All reviews

    (36,883)

    7,007 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    The best for pet insurance

    The best for pet insurance. They helped us through our last dogs life with vet bills and at the end of life. so we are using again for our new little dog.

    5 September 2026
    Rated 5 out of 5 stars

    Have been insured with Many Pets in …

    Have been insured with Many Pets in the past I have found that they paid my claims quickly and without any fuss. They provide excellent cover for my dog and have a good range of insurance schemes and prices which Have been cheaper than other providers.

    2 September 2026
    Rated 5 out of 5 stars

    I have been with Many Pets since 2020…

    I have been with Many Pets since 2020 and cannot praise them too highly.
    The costs may be a little high but are well worth it for quick decisions and prompt payment. When I have needed to call the company I have found them helpful and friendly.

    6 September 2026
    Unprompted review
    Rated 5 out of 5 stars

    My dog was very ill recently… The bills…

    My dog was very ill recently… The bills came to several thousand pounds… I was covered, they didn’t quibble… You really get what it says on the tin …. I’m just thankful that I kept the Policy going because for years we didn’t need anything but when it came and we did, we could never have afforded everything she needed. They have been so good that I have now insured a second puppy with them. I took out the highest cover because having had the experience with them ….I know at a fraught stressful time they just pay. And I am secure in that knowledge. I would recommend this company highly..

    2 September 2026
    Rated 1 out of 5 stars

    Money back guarantee is a con

    Renewal price was astronomical despite no claims but my biggest gripe is their "moneyback guarantee"
    Worked for the first year however when I didn't renew they claim I wasn't due the cashback because I "cancelled the policy early". I didn't cancel it early it was cancelled when the policy expired. It had been set to auto renew so I had to get an alternative before the end of my current policy.

    1 September 2026
    Unprompted review

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