Lucky Fours Reviews 

1,443
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,100 reviews, reviewers overwhelmingly had a great experience with this company. Consumers are truly thrilled with the customer support team, sharing that representatives reply extremely fast and go out of their way to resolve any ordering issues. Many enthusiastic buyers constantly mention that the watches look stunning and elegant, feeling like luxury items without requiring a massive budget. However, some people mentioned that certain watch models felt a bit cheaply made or had minor functional defects upon arrival. A few other consumers also noted frustrating shipping delays, stating they had to wait much longer than initially expected before finally receiving their packages.

What people talk about most

Product

Users describe positive interactions with product, highlighting that the watches look very elegant and feel... See more

Customer service

People report positive experiences with customer service, highlighting quick responses and helpful support.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the timepieces look and feel... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between helpful support... See more

Response time

Customers report widespread satisfaction and appreciation regarding response time, highlighting fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I don’t wear any jewelry but have been wanting a watch. On FB I came across lucky four and took a gamble on a purchase. The package 📦 did take a while for it to arrive but was satisfied with the resu... See more

Rated 4 out of 5 stars

My initial order was delivered to the wrong address. I reached out and explained the situation and Tyler immediately responded began taking the steps to have my order reshipped. He was very helpful... See more

Rated 4 out of 5 stars

Watches looked great, tooling kit was easy to use. Only feedback is the leather strap is not as nice. The strap loops are loose which makes the watch seem cheap. I have zero complaints with the watch... See more

Rated 5 out of 5 stars

Communication is first rate. I received emails from them about adjusting the bracelets, and all along the way regarding shipping. I asked one question via email and got a fast response.


Company details

  1. Watch Store

Written by the company

The epitome of affordable luxury with our exquisite collection of watches. Perfectly blending style, quality, and value, our timepieces are designed to elevate everyday elegance.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,443)

1,098 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam company..sells junk

Tool to adjust size defective and got stuck in band..happened with both watches. Contacted company to return and they want $20 to send it back. Said it will be deducted from credit amount. Total scam and junk.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Low price for very low quality

Low price for very low quality, bought two for $100 one doesn’t work and other one stoped after one year, called the customer service they said can’t help after certain days, opened one looks very cheap quality

4 September 2026
Unprompted review
Rated 5 out of 5 stars

My email to get my replacement watch…

My email to get my replacement watch was very responsive. I don’t know the guys name. But he was absolutely adequate and met my expectations for a replacement watch. Five star. Great quality. only thing I wish it would come faster from China in the mail.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service that I've ever…

Best customer service that I've ever gotten. Response is almost immediate or within a short time. I was upset about the product, but lucky fours replaced it without hesitation. I can honestly say that I'm impressed by the way they handle customer complaints and grievances. They made me feel like they really want me to be their customer for life. I agree they do business the way that I would like a business to treat a customer. I will be a customer for life

28 August 2026
Unprompted review
Rated 5 out of 5 stars

honestly love Lucky Fours

honestly love Lucky Fours! Their watches look amazing, and you can really tell they put a lot of work into their designs. I also really appreciate their customer service—they were super helpful and took care of me when I had an issue with my Nassau.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Woah, there's real humans here!

I am honestly just impressed by how human everything was. In todays world of automated responses or even AI it felt like I was texting a friend. This translated not just from the sms messages but even to the email conversation I had. With a team behind a brand like this. I am sure Lucky Fours will continue to grow and build even more success.

1 September 2026
Unprompted review

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