You advertised a lower rollover rate than you actually gave me because you had upped your offer to new applicants. This was most appreciated as I have had experiences with other providers who would... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a query regarding transferring an ISA in and my email was replied to promptly. Setting up the account was really easy and clear and my initial deposit was credited to my account quickly. Impres... See more
Company replied
The ISA transfer went very smoothly and quicker than I thought it would be. Well informed at every stage. OakNorth were offering one of the best rates going so I was pleased that the transaction was s... See more
Company replied
Gorgeous looking app and very simple to use. So far so good. Offering a good cash ISA rate. Also customer service seemed pretty much on the ball as I contacted them as I was worried as there was no... See more
Company replied
Company details
About OakNorth Bank
Written by the company
Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more.
OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses.
It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Visit www.oaknorth.co.uk for more information.
Contact info
6th Floor, Ship Canal House, 98 King Street, M2 4WU, Manchester, United Kingdom
- 0330 3801 181
- businessdesk@oaknorth.co.uk
- oaknorth.co.uk
4.8
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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OakNorth was very helpful in sorting…
OakNorth was very helpful in sorting out my problem.
7 July 2026
as a senior I find the statements clear…
as a senior I find the statements clear and easy to follow and clear
18 July 2026
I transferred my matured ISA to…
I transferred my matured ISA to OakNorth less than a month ago, mainly for the higher interest rate. The process was quick and easy to complete online, and everything has been running smoothly so far.
12 July 2026
Unprompted review
I found it difficult to put more money…
I found it difficult to put more money in so invested in a different bank
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Oaknorth Online Investing
Well it was 8 months ago but everything went well with funding my online account. Hopefully I'll get the same experience at the end of the investment period.
10 September 2025
Reply from OakNorth Bank
We're so glad to hear that funding your online account was a smooth process for you! We appreciate your positive feedback.
Reply from OakNorth Bank
We're so pleased to hear that you found our setup and usage easy, and that you're happy with our interest rate. Thank you for your positive feedback!
Easy to do online
21 July 2026
Reply from OakNorth Bank
We're so happy to hear that you found our online process straightforward and easy to use. We appreciate your positive feedback!
Reply from OakNorth Bank
We are so happy to hear that you had a great experience with our service. We truly appreciate your kind words!
You told me clearly when my account was…
You told me clearly when my account was ending , laid out my options in a simple format and time deadlines, and I could choose everything via my phone with no hassle from anyone.
4 July 2026
Reply from OakNorth Bank
We are delighted to hear that you found the information regarding your account clear and the options easy to understand. It's wonderful to know that you had a hassle-free experience managing everything on your phone.
Reply from OakNorth Bank
Thank you for your feedback. We’re pleased to hear that you value being able to contact us by phone and speak with a member of our team. We appreciate you taking the time to share your comments.
Reply from OakNorth Bank
We're so glad to hear that setting up your account was an easy process and that our staff was helpful. Thank you for your positive feedback!
2 nd time of opening an account
2 nd time of opening an account
Fixed ISA this time
Easy to set up and very helpful customer service by phone
Directly through to someone who could assist
18 July 2026
Reply from OakNorth Bank
We're delighted to hear that setting up your Fixed ISA was easy and that you found our customer service helpful. Thank you for your wonderful feedback!
Reply from OakNorth Bank
Thanks for your review. We're delighted to hear you're enjoying your experience with us!
No same day transfer
This is the only bank account I have that fails to manage same day immediate transfers. V poor
18 July 2026
Reply from OakNorth Bank
Thank you so much for your positive feedback! We’re delighted to hear that you had such a smooth experience with us!
Reply from OakNorth Bank
We're so happy to hear that transferring your savings with us was a quick and simple process. Thank you for your positive feedback!
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