Loved the two prints. However the way they were packed they were both creased down the middle. I have framed regardless and they look brilliant as long as you look straight in 😀. I would definitely o... See more
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Purchased 4 cushion covers 400x400 for €97 not one of them measured 400x400, extremely disappointed. Probably cut to that measurement then sewn up making them much smaller than advertised. It would... See more
Company replied
Really love the variety and quality from Juniqe. They offer such a wide selection of beautiful prints and frames which suit a range of budgets - perfect for our little interior design business. We’ve... See more
Staff is very friendly and responsive and not the useless Chat boots. I had an issue with the quality of print as it was slightly damaged and they solved it immediately by replacing the print. I sugge... See more
Company details
Written by the company
FOUR WALLS DON'T MAKE A HOME... ...What does, however, are personal touches in the form of wall art and décor. Get exploring our wide selection of posters, prints and more—with them, you'll turn your house into a real home.
Contact info
Germany
- service@juniqe.com
- juniqe.com
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Loved the two prints
Loved the two prints. However the way they were packed they were both creased down the middle. I have framed regardless and they look brilliant as long as you look straight in 😀. I would definitely order again as products brilliant but am dubious about the packing for international shipping 😩
May use AI-assist with repliesRead more
The poster was not rolled properly so…
The poster was not rolled properly so there are creases all over the poster. I am very disappointed that the poster is so shiny. Finally, the poster looks much better on the website than when seen in person. All in all very disappointed.
I sent email on Fri along with photo of the print that was creased all along the poster.
Reply from Juniqe
Resolved issue, read on
Ordered a print which took nearly two weeks to arrive. Upon receipt the item was in packaging which was not fit for purpose, a flimsy cardboard box which had been crushed. The print inside was so badly creased its only fit for the bin. Contacted the seller my request for a full refund was agreed promptly. I didn’t bother with a replacement as the delivery time was too long and unless they start using stiffer packaging or better still tubes, then the likelihood of damage is too high. Print quality looked good but wasn’t the full Hockney scene as it was cropped.
Reply from Juniqe
Purchased 4 cushion covers 400x400 for…
Purchased 4 cushion covers 400x400 for €97 not one of them measured 400x400, extremely disappointed. Probably cut to that measurement then sewn up making them much smaller than advertised.
It would pay to get a size up, therefore being certain of a good fit.
Customer care second to none
Reply from Juniqe
Picture frame was broken in 2 places…
Picture frame was broken in 2 places ... it completely fell apart. Now have to try and source a new frame!!!
Reply from Juniqe
The item arrived poorly framed and…
The item arrived poorly framed and broken. I sent photographs and emailed immediately asking for a full refund because this was a gift. Nearly two weeks later I have been totally ignored.
Reply from Juniqe
Staff is very friendly and responsive…
Staff is very friendly and responsive and not the useless Chat boots. I had an issue with the quality of print as it was slightly damaged and they solved it immediately by replacing the print. I suggest prints are delivered in harder and more resistant containers.
Quality prints and great customer service…
Have used Juniqe on several occasions & have found the prints to be of great quality & as described.
When a problem arose with my most recent order this was quickly resolved & a replacement print supplied .
Absolutely dreadful products
Absolutely dreadful products. I paid £90 for two cushions which looked stunning in the photo. They arrived and they had printed an image of the stunning art work poorly onto very cheap thin fabric which had a horrible fake slippery feel to it, and which smelt awfully of burnt plastic. The colours were duller and blurred into each other. Plus they were meant to be 50x50 cushions - they were 45x45. Can’t believe I wasted so much money on such cheap rubbish, utterly disgusted
Reply from Juniqe
Quick resolution to issue
Order arrived damaged. Contacted customer services who responded the next day and replacement order received a couple of days after that. Really happy with service received.
There was a problem with my order but…
There was a problem with my order but it was sorted out extremely quickly and efficiently and with good humour , very happy with this customer service thankyou :)
Reply from Juniqe
Just ordered a couple of posters
Just ordered a couple of posters. They deviver them in sizes that are not correct. Eg. 42 cm in stead of 40, happended at multiple posters. If you order bigger posters, quality is not ensured anymore. They realy should do quality checks
Reply from Juniqe
Excellent quality print and frame
Excellent quality print and frame. Delivery on time. Would definitely recommend.
Reply from Juniqe
Excellent service
Excellent service. The poster is a nice quality paper and very carefully wrapped for delivery.
Reply from Juniqe
Reply from Juniqe
The box was crushed when it was…
The box was crushed when it was delivered and the prints were bent and creased as a result. I emailed customer services, sending photographs as evidence and have heard nothing back. Would definitely not recommend ordering from this company.
Reply from Juniqe
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