Poster arrived well packaged in a timely manner however the resolution is insufficient for the size of poster and consequently the image is blurry. Should not be sold at this size. Product is very dis... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Update on earlier review from June. Having ordered a print which arrived with a broken frame this issue has now been resolved. Juniqe have now sent me a replacement which has arrived without any... See more
Second time ordering from this company and I am really happy. There’s so much choice and easy to chose the exact size you need. Always bright and vibrant posters. Well packaged and delivered quickly c... See more
The first set of prints we received had a slight issue with how they had been trimmed but the customer service was excellent - replacements were swiftly organised. How a company deals with problems is... See more
Company details
Written by the company
FOUR WALLS DON'T MAKE A HOME... ...What does, however, are personal touches in the form of wall art and décor. Get exploring our wide selection of posters, prints and more—with them, you'll turn your house into a real home.
Contact info
Germany
- service@juniqe.com
- juniqe.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poster arrived well packaged in a…
Poster arrived well packaged in a timely manner however the resolution is insufficient for the size of poster and consequently the image is blurry. Should not be sold at this size. Product is very disappointing.
good quality
good quality, good service, fast reply. All in all: top-experience.
Excellent product and service
Excellent product and service. The ability to personalise the frame size is particularly good and appreciated.
Good company.
Ordered a photo collage for my son’s…
Ordered a photo collage for my son’s 30th birthday. Website really east to use and price very reasonable.
The collage arrived in good time and was carefully wrapped. I’m really pleased with how it looks and will definitely order again
May use AI-assist with repliesRead more
The product arrived unprotected and…
The product arrived unprotected and damaged with many marks on it. I absolutely do not recommend.
Reply from Juniqe
so much choice and great quality
Second time ordering from this company and I am really happy. There’s so much choice and easy to chose the exact size you need. Always bright and vibrant posters. Well packaged and delivered quickly considering it’s coming from outside UK
Good customer service
The first set of prints we received had a slight issue with how they had been trimmed but the customer service was excellent - replacements were swiftly organised. How a company deals with problems is so important and I was really impressed with how they handled this.
Update on earlier review from June.
Update on earlier review from June.
Having ordered a print which arrived with a broken frame this issue has now been resolved.
Juniqe have now sent me a replacement which has arrived without any problems.
Overall they have been very good in apologising and communication throughout.
Loved the two prints
Loved the two prints. However the way they were packed they were both creased down the middle. I have framed regardless and they look brilliant as long as you look straight in 😀. I would definitely order again as products brilliant but am dubious about the packing for international shipping 😩
The poster was not rolled properly so…
The poster was not rolled properly so there are creases all over the poster. I am very disappointed that the poster is so shiny. Finally, the poster looks much better on the website than when seen in person. All in all very disappointed.
I sent email on Fri along with photo of the print that was creased all along the poster.
Reply from Juniqe
Resolved issue, read on
Ordered a print which took nearly two weeks to arrive. Upon receipt the item was in packaging which was not fit for purpose, a flimsy cardboard box which had been crushed. The print inside was so badly creased its only fit for the bin. Contacted the seller my request for a full refund was agreed promptly. I didn’t bother with a replacement as the delivery time was too long and unless they start using stiffer packaging or better still tubes, then the likelihood of damage is too high. Print quality looked good but wasn’t the full Hockney scene as it was cropped.
Reply from Juniqe
Purchased 4 cushion covers 400x400 for…
Purchased 4 cushion covers 400x400 for €97 not one of them measured 400x400, extremely disappointed. Probably cut to that measurement then sewn up making them much smaller than advertised.
It would pay to get a size up, therefore being certain of a good fit.
Customer care second to none
Reply from Juniqe
The item arrived poorly framed and…
The item arrived poorly framed and broken. I sent photographs and emailed immediately asking for a full refund because this was a gift. Nearly two weeks later I have been totally ignored.
Reply from Juniqe
Staff is very friendly and responsive…
Staff is very friendly and responsive and not the useless Chat boots. I had an issue with the quality of print as it was slightly damaged and they solved it immediately by replacing the print. I suggest prints are delivered in harder and more resistant containers.
Quality prints and great customer service…
Have used Juniqe on several occasions & have found the prints to be of great quality & as described.
When a problem arose with my most recent order this was quickly resolved & a replacement print supplied .
Absolutely dreadful products
Absolutely dreadful products. I paid £90 for two cushions which looked stunning in the photo. They arrived and they had printed an image of the stunning art work poorly onto very cheap thin fabric which had a horrible fake slippery feel to it, and which smelt awfully of burnt plastic. The colours were duller and blurred into each other. Plus they were meant to be 50x50 cushions - they were 45x45. Can’t believe I wasted so much money on such cheap rubbish, utterly disgusted
Reply from Juniqe
Quick resolution to issue
Order arrived damaged. Contacted customer services who responded the next day and replacement order received a couple of days after that. Really happy with service received.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.