Helthjem Reviews 

143,391
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

The important part for me when I wanted to choose between the options was that Helthjem is free. The second one was delivering home. The third one was how much reasonable the delivery time is consid... See more

Rated 5 out of 5 stars

I received delivery my parcel 📦 from helthjem many time . Safe and on time . My Experience is good 👍🏼. Thank you

Rated 1 out of 5 stars

1. It wasn’t Helthjem I have to always pick up my packages from somewhere else because something as small as a letter apprently dosnt fit in my mail box 2. Always takes forever with this company and... See more

Rated 5 out of 5 stars

Always updated not like others I had bad experience from Postnord( never get message,email ,or update from them,so my orders got returned to.the store because i never had a change to pick it,since nev... See more

Company details

  1. Courier Service

Written by the company

Helthjem er en av Norges største leverandører av levering av pakker. Hver dag leverer vi pakker og aviser til mennesker over hele landet, og hjelper deg med å sende, motta og returnere pakker hjemmefra. Enten du venter på noe fra favorittbutikken din, har gjort et bruktkupp på FINN eller vil sende noe til noen andre, skal frakt være enkelt. Derfor leverer vi heeelt hjem til deg. Målet vårt er å gjøre frakt så sømløst at du ikke trenger å tenke på den. Med raske og enkle leveringsløsninger gjør vi hverdagen litt lettere, én pakke av gangen. Slik sender du en pakke med Helthjem Skal du sende en pakke? Med Helthjem kan du enkelt sende pakker hjemmefra. Slik gjør du det: Bestill henting av pakken Har du solgt noe på FINN eller en annen markedsplass? Da kan du enkelt velge Helthjem som fraktalternativ i utsjekken. Du kan også bestille henting direkte hos Helthjem. Du får en kode Når bestillingen er fullført, mottar du en kode. Skriv koden tydelig på pakken. Legg pakken ut før kl. 23:00 Du får en e-post med beskjed om pakken skal legges på dørmatten eller i postkassen. Helthjem henter pakken hjemme hos deg Vi henter pakken i løpet av natten og sender den videre til mottakeren. Når du handler på nett: Når du handler på nett, kan du få pakken levert med Helthjem fra mange nettbutikker. Vi gjør det enkelt, trygt og raskt å motta pakker fra favorittbutikken din, enten du vil ha pakken levert helt hjem eller til et hentested nær deg. Med Helthjem kan du få pakker levert hjem til postkassen eller dørmatten. Du kan også velge levering til hentested dersom det passer bedre for deg. Vi leverer pakker 6 dager i uken, slik at du kan få det du har bestilt raskt og enkelt. Trenger du å sende noe tilbake? Da gjør vi retur enkelt også. Bestill retur via nettbutikken du handlet fra, skriv koden du mottar tydelig på pakken, og legg pakken på dørmatten eller i postkassen. Så henter vi den hjemme hos deg. Vi er stolte av å ha mange fornøyde brukere av Helthjem, med gode tilbakemeldinger i Google Rating og på Trustpilot. For oss handler det om å gjøre levering og retur så enkelt, trygt og raskt som mulig, hver eneste dag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

143K reviews

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Replied to 1% of negative reviews

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4.3

All reviews

(143,391)

18,079 reviews in the last 12 months

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Rated 1 out of 5 stars

1 shit company

1. It wasn’t Helthjem I have to always pick up my packages from somewhere else because something as small as a letter apprently dosnt fit in my mail box
2. Always takes forever with this company and I always get a million msgs saying it’s been packed it’s sent it’s been packed and sent and then it’s in it way, it’s almost there then it’s been packed again and wow now it’s arrived. I would rather use a donkey then this shit ass company

2 September 2026
Unprompted review
Rated 3 out of 5 stars

Overall it is delivered ok

Overall it is delivered ok, but that it has to hang around 2 days in Vestby before it is moved to my mailbox 30km further is questionable. Postnord is able to deliver a package from Denmark with 24 hours after ordering. Here I have to wait days for a package from Oslo.

29 August 2026
Rated 1 out of 5 stars

Very very bad delivery company

The 1 star is too much for this company they said delivery will be in 3 or 5 days but it’s been 2 weeks i did get my package 📦 it’s really bullshit and very disappointed now they saying we will deliver it on Friday it will be 3 weeks please helthjem close ur company and go to hell

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Not a good company

Called to ask where my product was — nobody at this company could tell me. Nobody could tell me when it would arrive either. You are a delivery company. If you cannot answer the two most basic questions about a delivery, you have no business calling yourselves one.

On top of that, my product was delivered to the wrong address. I confirmed directly with the company that arranged the service that they gave the correct address on their end. Your team still got it wrong. And when I tried to fix it through your own website, the "change address" option does not even work — the CTA tells you it is not possible, so there is no way to correct a mistake even before it happens.

This is not a one-off glitch, it is a company with zero visibility into where packages are and no way for customers to fix errors before or after the fact. Useless support, no accountability, broken systems. Do not use this service — save yourself the time and the headache.

24 August 2026
Unprompted review
Rated 1 out of 5 stars

They don’t bring it all the way home

The concept and it’s NAME say “all the way home” (Helt hjem), but they don’t do it! They’ve literally never done it in my experience. They send it to a pick up place even relatively far away from home! For me, if you are called «all the way to home» then that is what you do.
Another time, they just threw the package into the wrong building. It took me 5 days and a lot of stress and lost time to even find it. Bad customer service, disinterested drivers. As a “proof of delivery “, they kept a black photo from Thursday to Tuesday, and only because I didn’t give up on my package, it showed up 5 days after they had falsely registered it as delivered.

I didn’t choose them this last time (yesterday), because I deliberately avoid Helthjem, knowing that it will probably be a hassle. But the sender chose them, and once again I had an irritating and time-consuming experience with this particular carrier. There are so many other carriers better than these. I don’t recommend them.

20 August 2026
Unprompted review

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