Instabox Reviews 

196,436
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was my first time to use Instabox, and I am satisfied how I'm able to pick-up my stuff instantly. So easy to use by just pinning-in the code and the latch automatically opened right away. No annoyi... See more

Rated 5 out of 5 stars

I really like Instabox! It's quick, easy, and convenient. I can just pick up my package without having to talk to anyone or ask for help. 😁 The system is simple, and the link works smoothly. I j... See more

Rated 5 out of 5 stars

Easy and functional This service is easy to use, and the shipping is fast. It also seems to be reasonably gentle with the packages, so no damages to anything i have received through this service so f... See more

Rated 5 out of 5 stars

Everything about Instabox is so organized and easy understandable, and you get Alot of details about when it will arrive, To pick up the package is really easy too

Company details

  1. Package locker

Written by the company

Instabox grundades i Sverige år 2015 och erbjuder blixtsnabba och okomplicerade leveranser där vi använder förnybar diesel och el, från några av de mest populära e-handlarna i Europa. Om du har frågor om en leverans, då kan du ringa till oss på 010-206 90 01 eller skicka ett sms till 71020, så kommer en av våra kollegor att hjälpa dig.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(196,436)

27,479 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Long delay that could have been resolved very quickly

Two weeks of messages about the package being delayed and couldn’t be delivered. I was in contact with customer services 4 times during these weeks without the case being solved. In the end I opted to change locker to a different location and it was delivered the next day, so I should have been adviced to try this at a much earlier stage in stead of having to try this option myself without really knowing the outcome.

4 November 2026
Rated 5 out of 5 stars

It was my first time to use Instabox

It was my first time to use Instabox, and I am satisfied how I'm able to pick-up my stuff instantly. So easy to use by just pinning-in the code and the latch automatically opened right away. No annoying bluetooth connection required. Amazing!

4 November 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look