Horror-Shop.com Reviews 

2,554
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very fast international shipping and smooth transaction. The product was well packaged and arrived in perfect condition. The mask looks absolutely incredible and exactly like in the movie. Highly reco... See more

Rated 4 out of 5 stars

Easy transaction and reliable store. The shipment to Norway went quite smoothly, maybe a little delayed, but okay. A little disappointing that extra shipping costs were added when I picked up the pack... See more

Rated 5 out of 5 stars

I am so pleased for shopping with you,can't wait to try my little spider out on bonfire night. The quality is of excellent, thank you again.

Rated 3 out of 5 stars

Unfortunately, I didn't like the FunWorld Scarecrow mask I bought on the HorrorShop website because it didn't match the photo in the description. I suggest comparing the products with the description... See more

Company details

  1. Costume Store
  2. Gift Shop

Written by the company

Horror-Shop.com - Wer Halloween sagt, meint Horror-Shop.com Horror-Shop.com hat es sich zum Ziel gesetzt, Deine Halloween oder Faschings-Party zu etwas ganz Besonderem werden zu lassen. Ganz egal, ob es sich dabei um eine eher traditionelle, brave Halloween-Party mit Kürbis und Hexe als Dekoration handelt oder es eine mörderische Horror-Splatter Party mit viel Film-Blut wird. Bei Horror-Shop.com bist Du genau richtig! Jede Halloween-Veranstaltung, jeder Faschingsball, selbst ein Kindergeburtstag wird mit unseren Halloween- und Horrorartikeln zu einem wirklichen Event. Wir haben für Euch neben unserem Online Shop noch zwei Ladengeschäfte, die ganzjährig Halloween und Horrorartikel führen. Im Halloween Gore Store in der Müllerstrasse 54, direkt in der Münchener Innenstadt gelegen, herrscht das ganze Jahr Grusel- und Halloween-Stimmung und ihr findet immer ein gut sortiertes Sortiment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,554)

413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and awesome quality!

Very fast international shipping and smooth transaction. The product was well packaged and arrived in perfect condition. The mask looks absolutely incredible and exactly like in the movie. Highly recommend this store!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, correct and in perfect condition! My first order and i’m verry happy! Good job !

22 August 2026
Unprompted review
Rated 4 out of 5 stars

Easy shopping

Easy transaction and reliable store. The shipment to Norway went quite smoothly, maybe a little delayed, but okay. A little disappointing that extra shipping costs were added when I picked up the package at the post office, but at the same time I was somewhat prepared for that. All in all, I am satisfied.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered to the UK

Ordered to the UK, the Chtulu door knocker looks amazing and arrived in great condition quickly! Fantastic company.

16 July 2026
Unprompted review
Rated 3 out of 5 stars

I liked that it was a good shipping fee…

I liked that it was a good shipping fee and prompt delivery.
I got the pirate in the sale but think it still cost too much for what came. Voice wasn't understandable in parts, glue all on hat and face, mustache was a joke.
If I'd paid full price I'd not have been happy.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

This company ship from Europe refusing refund

This company ship from Europe via DHL/Royal Mail which if it arrives can take days.
We ordered and the tracking service is appalling, it said know one was in and it was carded which it was not.
Now it says ready for collection WHERE ? I suggest you don't use these as they will not refund until they get goods back. which nobody can tell me where they are

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

My package was lost in shipping, the company got back to me quickly and we resolved it. Its my second time ordering from them, I am VERY happy with their service and products. Will buy from here again.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

Scarecrow mask by funworld no good

Unfortunately, I didn't like the FunWorld Scarecrow mask I bought on the HorrorShop website because it didn't match the photo in the description. I suggest comparing the products with the description and photo provided by the parent company where you buy the masks. If I had known, I would have spent more and changed the mask. This is constructive criticism because I've always been happy with other products and shipping. Thank you.

3 April 2026
Unprompted review
Rated 4 out of 5 stars

I haven't tried the product yet as…

I haven't tried the product yet as there's a month left for my cosplay, but at first sight I have to say that they are beautiful, they look just like the ones in the film, maybe I would have preferred them a little more They're dark, but otherwise quite nice. The beads are there and reusable, and the product arrived undamaged. If it's comfortable to wear, I'll give it a 5-star rating.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

For some reason three orders generated…

For some reason three orders generated but only one was paid for, two of them where cancelled but one of them was not cancelled and I got an email swiftly explaining the problem and my items arrived on time without any other issues, the customer service was wonderful.

10 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look